Support Forum

When I initially activated my Tom Tom GPS (Jan 2012) I did not have a problem using Firefox. About 4-6 weeks ago I attempted to update the device and "My Tom Tom" would not run with Firefox. After literally hours of trying to get it to work, I tried Internet Explorer and the updates ran without a hitch. Today I had the same problem and after a few unsuccessful attempts to use Firefox, switched to IE and had no problems. I am not sure, but I think I updated my Tom Tom device at least once via Firefox and believe the problem developed sometime after April 2012

I'm using "Firefox Sync" to sync the bookmarks between a desktop and a tablet.

On the desktop, the bookmarks include 2 parts:

1. all bookmarks by "Firefox Sync" is updated to "Mobile device" folder;
2. another part is bookmarks that only add/change by desktop and is unchanged by "Firefox Sync".

Last night, "Mobile device" folder on the desktop lost, but other bookmarks exist. since I haven't used the tablet and synced with the tablet for a month, all new bookmarks in "Mobile device" folder lost and cannot find out from the tablet. The bookmarks includes my important research; thus, I really want to get it back.

I've tried the following methods, but it still doesn't see "Mobile device" folder:

• sync bookmark with the server (I'm afraid that the blank already replaced the data on the sync server)
• restore the autosaved bookmarks file *.json
• move places.sqlite to another computer

Does Firefox backup their Firefox Sync Server everyday? Would I request Firefox Support to restore my Firefox Sync data on the server back to 3 days ago? Thanks!

After a system crash I restarted firefox and noticed I did not have a restore session option as usual. I immediately copy off the sessionstore.js and sessionstore.bak to a safe place and read up on how I could fix the problem but nothing seems to work. I have the .bak file which is 1.5 mb. I closed firefox, renamed the .bak to .js and placed it in the library/cache folder for firefox where the former was and re-opened firefox. The restore session page does come up but no sessions are listed. I doubt the file is corrupt as I copied out of the folder as soon as I noticed trouble when I restarted firefox after a crash. I am running firefox 8.0.1 on a mac running os 10.6.4. Please help.

When I try to upgrade my FireFox browner i get this pop up window that gets hung up. it says "Downloading Firefox." "connecting to the update server..." and gets stuck there

Before I upgrade to Firefox 10, I would like to know how to disable the "The forward button is now hidden until you navigate back" functionality that was added to Firefox 10. How does one disable that functionality so that the forward button is always shown?

Just about every day when I open Firefox, it asks me if I want to upgrade. I have tried to click yes, no, close the window, pray to Jesus....but nothing makes it stop. I would be glad to download this phantom upgrade it it would let me. Perhaps a human being can actually help me with this (I know that's a lot to ask for in this stupid world we live in). When I click YES and try to download this upgrade, a progress bar comes up and never changes. I usually end up quitting Firefox and giving up using the internet for the day due to my annoyance. REALLY STUPID.

I'm beyond frustrated with this Flash issue. I'm using Windows 7 with a 64bit processor; the computer has two users, myself and the administrator. When the Flash player updated to 11.3, I noticed that I couldn't use Flash in any instance with Firefox, not just videos. I disabled the RealTime plugin on my account and the administrator's account (I have admin access; i.e., I have his password so I can make changes from my account when the dialogue box pops up, or I can log in as him and make changes).

I went to the workaround and downloaded the uninstaller and got the archived 11.202 version.  I was able to uninstall and install the archived version on my account, but when he signs in to his account, Flash doesn't work. I run Firefox on my account and he runs IE 8 on his account. We both have all of our passwords stored in our respective browsers, so me using IE or him using Firefox until this is sorted out is out of the question.  What appears to be happening is when I install the archived 11.202 on my account, it doesn't work for IE 8 on his account but when I sign into the administrator account and uninstall and reinstall the 11.202 it doesn't show up on my account.  Right now, we have reverted to 11.3 so that Flash works for him but I not only cannot see videos, I cannot use any instance of Flash on my account. When is Adobe either going to ship a fix that works with Firefox or barring that, how can I get the archived 11.202 installed so that it works on both accounts, with Firefox and IE8?

Here's a strange problem. I always use Firefox, but of course, still have MSIE on my system. Today, 3 seconds after I log in to my hotmail account, the screen immediately switches itself to espn.go.com without any prompting from me (no clicks by me or mouse movement.) Thought it might be a hotmail problem (like it was hacked), but I don't experience this with MSIE, just Firefox. I ran a couple of deep cleaning virus/malware utilities, then rebooted and tried again. Same problem. Is it a Firefox hack? Anyone have any insight? I use Firefox 8.0.1 and haven't upgraded (don't really want to...actually want to go backwards so that certain add ons will work.)

For some strange reason I can't open Yahoo email attachments when I'm using Firefox. It's not an issue with Explorer, just Firefox. I never had a problem with it until last week now suddenly they just won't open. Any suggestions on what the problem might be?

just recently I am unble to sigh in to bt yahoo ot yahoo via firefox but I can sign in no problems via interent explorer the password on bt & yahoo have been chane to try & correct this problem bt have informed me that it is the firefox browser causing the proble I have been told to reinstall firefox which I have done but this does not make any diffrence a different friend has told me to reinstal a earlier version of fire fox i am tring to sell how to do this but after three day tring to sign into yahoo via firefox i am begining to give up & possible might transferr every thing to internet explorer if i can not use firefox for emails

till Firefox 3.6 (Which I still believe best version till date) had option of duplicate tab when you right click on tab. Now in newer versions they got rid of it.

Firefox, why you keep messing with right click menu? (you had to change order of "open a new tab" )

in the current version, when a alert/confirmation dialog opens with background grays, the default color of the popup is half white(top) and half light-gray(bottom) .

Is it possible to make it to one color( by any coding changes (or) settings in Firefox)?

if it is possible, please let me with those details