Support Forum

I have tried everything to update to the latest version but when the option of continuing either as Admin. or user it extracts then doesn't do anything further. If I use the Admin and enter the correct password it shows that either the user name or password are incorrect. If I use the auto update feature it says the update failed and to be sure no other firefox is operating, close and try again.

I work for a company that provides a FTP site for clients to upload files. I would like to give them the instructions on how to have Fire Fox open the site in Windows Explorer so that they can drag and drop the files.

When I sign in to Yahoo mail on the first tab, it works fine. When I open an additional tab, it always asks "please verify your password". In the past, I have always been able to open a new tab and stay signed in. I had to reinstall Win xp and now it always prompts for my password when opening a new tab. I have tried clearing cache, history, cookies and still have the issue. I tried different versions of FF, including FF15 and16 and none work. I have also tried restoring FF to default setting and restarted with add ons disabled. Additionally, I tried setting the network connection to "no proxy". Nothing has worked. Any other suggestions? Thanks. IE and Chrome work fine and I do not have this issue.

I like very much the current "Appearance" of my Firefox. I don't want to update Firefox even though I should, because I'm afraid the "theme" will not be available in the new version.

Are my "fears" reasonable - is it possible for an appearance to stop working in a newer version, or will it just always be there once I've downloaded it?

i often shop on ebay. when shopping i like to select certain brands. about a week ago, when i narrowed my search by brand, a pop up screen came up prompting me to download the page using firefox. it has never done this before. when i hit ok, a second tab opened full of just words

I have Firefox 16.0.1 installed on the hard drive of my desktop. When I run it, some of my bookmarked web pages take a long time to display the first time. To solve this, I have to reload the page once or more to get it to display. In some cases, the displayed page is distorted, and so I have reload it again until it displays right. I've tried doing a number of suggestions on this topic, but nothing solved the problem.

Anyway, I noticed when I run Firefox Portable 16.0.1 from my USB flash drive plugged into my desktop, my bookmarked web sites load quickly the first time and display fine, as well as all other web sites. I like to know the difference between the portable and desktop programs?

Information: Windows XP 32-bit home, SP3 (+ all Windows updates to 10-11-2012)

While attempting to view and then Forward an email - All SENT messages show only the 1st line- when actually forwarded, the message is also still truncated. Same attempts- with the same email, in IE -work effortlessly- any ideas. ? BBΦ

First, let me explain. I work in a support role for a company that utilizes certain element management systems to monitor and troubleshoot network faults. Due to our company's security and application support policies we are forced to use a dated version of Firefox and Java to access the EMS's webserver.

The problem: With the recent update to Mozilla's blocking policies the Java version we utilize is being blocked and access to the site no longer functions properly. We need some method of workaround that will enable us to circumvent the block.

Disclaimers ahoy: we actively and willingly acknowledge the risks that are inherent in actions such as I request. I would ask that discussion pertains to the topic as we need an immediate workaround to access our tool and a long-term -safe- solution will be cooked up with the help of our company's processes.

I am happy to provide any details that may be needed.

Thanks! EDIT: I resolved the issue myself: see reply below.

I jumped off the whole "rapid release" bandwagon a while back. (Actually, it wasn't THAT long ago, in terms of actual time, but it was ages ago in terms of version numbers)

After the problems with 4, 6 and 7, I just kept a 5.01 version installed on the computer and have been working with Chrome, primarily, since I feel more confidence it in than with the current direction of Mozilla.

Still, however, just because Mozilla has lost a certain amount of confidence with their ability to put out CONSISTENTLY solid, stable releases, and are probably prone to more bugs and problems, doesn't mean they can't occasionally turn out a great release, even better than the competition.

After all, the idea for "rapid release" seems to come from corporate, but there are still a lot of talented programmers on the Mozilla team, and they used to put out the best browser out there, until a year and a half ago.

So, I pose the question... are there any later releases of Firefox, post-7, which I should really take a look at? Ones without serious problems, with much of the recent technology, and efficient enough?

(I realize there will be many opinions, and all are welcome... just please don't try to sell me on the notion of "always use the latest version", since that's not happening until Mozilla adopts a wiser approach to development)

I click on the desktop icon to launch Mozilla and I get an error message: Failed to read the configuration file. Please contact your system administrator.

I uninstalled Mozilla and reinstalled it and the same error happens. I have no idea what to do.

John

I have FireFox 5.0.1 and use AddThis for my social media widget counters. My site is: www.intesiresources.com.

I just noticed that my FaceBook widget near the top of the left menu, which normally appears to the left of Twitter, has disappeared.

Can anyone help?

Steve Giles

The Adobe Flash plugin doesn't seem to work. Well, it's there but doesn't show any Flash content. In other words, it just shows the background of the site (or blank). Sites are able to detect Flash if it's disabled. No other addons or plugins are interfering with it. I can't update Firefox or Flash.

I use the app tab feature. After I have made the app tabs they disappear when I reboot the computer after shut down. So each time I have my frequently use sites as app tabs they disappear after shut down and reboot? Any Ideas as to why? I use Firefox 5, on a Windows 7 Home Premium machine. I use the addon "Too Many Tabs" would that conflict with the "App Tab" feature?

Upon opening a new tab it will sometimes get moved to a new window. Just now as a matter of fact I was opening 4 new tabs in succession. When I opened the final fourth one I clicked back to the main tab (#5) & immediately all following tabs were moved to a new window. Why does this sometimes happen & is any 1 else having the same problem???