Support Forum

In recent weeks Firefox has begun to crash repeatedly and unexpectedly - mostly when I click to open it. I often get the infuriating "well this is embarrassing" message. Most unhelpful. I send you the report of the crash and expect to hear from you as to why I am having problems but nothing happens. I can't find how to locate the "about:crashes" in the location bar. Can you explain this.

I sometimes see Chinese characters followed by a "x" across the top of my home page. The rest of the page is in English. Any idea what the problem is?

This happened

Just once or twice

== Unsure

here are all my firefox crashes ID :

bp-68f7dcc2-61a2-46a7-959a-355cb2100524	24/05/2010	11:25
bp-faef2b19-79c0-4750-9e7a-3eacd2100524	24/05/2010	10:12
bp-a477cc33-0f81-4347-80e2-f38712100524	24/05/2010	10:08
bp-90b1cdf9-3160-4f99-bc7c-0e33e2100524	24/05/2010	09:16
bp-0c4b6fa8-bb59-48d4-a4e2-a6fb42100523	24/05/2010	08:07
bp-7ed61b64-bea4-4916-a60b-4fd842100523	23/05/2010	15:57
bp-b7622382-869f-4f8c-a26c-5c71b2100523	23/05/2010	15:31
bp-2aa08694-121d-4849-a267-0a6f32100523	23/05/2010	13:39
bp-590fd5f6-e8a4-42c6-9e4d-8633f2100523	23/05/2010	11:13
bp-e36eeb3e-b8a1-4747-abd3-be4e02100523	23/05/2010	10:44
bp-3caf6abf-5719-42ac-8617-32e802100521	22/05/2010	07:43
bp-cc558867-df89-42cb-b641-c7fd42100521	22/05/2010	07:33
bp-f3147c4e-5532-4761-9b01-3ec172100521	21/05/2010	22:49
bp-985b737c-b98b-469b-b5c0-136b92100520	20/05/2010	22:16
bp-c8008384-a96e-42c2-ac9a-7c7bb2100520	20/05/2010	22:13
bp-daf622ab-0921-4de0-acf0-157ed2100520	20/05/2010	21:04
bp-cedee64f-faba-4d03-8e77-984902100520	20/05/2010	18:18
bp-29433db0-3fb7-4643-b4b4-7725d2100519	20/05/2010	05:44

it becomes very difficult to work with Firefox. I never had such problems with XP and I'm looking at the same web sites

thanks for your support

My mouse wheel won't scroll in Firefox, but it works for every other program (including IE, don't make me go back to that!). I have downloaded the latest driver for my mouse and also tried changing the config in "mousewheel.withnokey". I never had this problem then suddenly it just happened, but only in Firefox. Any ideas?

Corey

This happened

Every time Firefox opened

== randomly

Firefox 3.6.3 wont play embedded youtube videos. It comes up with "an error occurred please try again later. this happens all the time. If you click to go to youtube the clip plays.

This happened

Every time Firefox opened

why is it almost every time I am in Facebook Zoo World, Firefox constantly refreshes.? It is non stop and I have to shut down all the time to stop it

This happened

Every time Firefox opened

== 3 or 4 days ago

Every time I now use Firefox (Imac 10.4.11) a nasty computer generated music starts. It sounds like an old computer game. Each time I open a window it starts and does not stop. It carries on, sounding like a siren from a police car. I switch off the speakers, but it drives me mad!!

This happened

Every time Firefox opened

== Today- 21/May/2010

Since a couple of days, youtube videos stopped working - they'd display the "An error occurred. Try again later" message on Firefox, whereas on Opera they work just fine. I tried to totally clean the cache, and they started working again. Not sure why, but cleaning the cache also set the cookie button plug-in to refuse YouTube cookies, so YouTube kept asking me which language I'd wish to set as the default one; so I re-enabled cookies and set the default language, and as soon as I did this, videos stopped working again. I tried to re-install Firefox (over the previous installation, no way to uninstall it via the control panel), same thing. Videos are working as long as YouTube cookies are rejected. Suggestions?

URL of affected sites

http://www.youtube.com

When i start up the game (Kingdoms of Camelot) it only loads to a point of a gray area of screen where the normal game screen would be it seems to me that it is only half loading the web page but i am not sure how to make the page fully load of if there is another problem altogether

== When i copy and pasted some a game report

Whenever I type a website in the address bar it also comes as a search in bearshare. How do i remove bearshare web search. I have removed everything possible

URL of affected sites

http://

I tried downloading the latest version of Skype for Mac. On the installation window there was no option to "Upgrade Skype Extension for Firefox". Images on several websites such as Amazon won't show.

This happened

Every time Firefox opened

== When I installed Firefox

Hulu videos won't play. They put a different video player on and I've done all I can think of to be able to watch videos there.

I've uninstalled and reinstalled flash.. that didn't help.

I've posted there and no replies..

Could firefox be stopping it from working?

Hulu has always worked fine before.

Thanks.