Support Forum

When I open Firefox I want to be able to select which window I want to open. Each window will have it's own set of tabs, which can change as I need to. This allows me to open Firefox with either a "personal" window or a "business" window or a "Social media" window etc. How can I do this?

I am running Windows 7 on a HP dv4 laptop. My HP SimplePass (Egis Tec version 7.0.74.0) works with Firefox 3.6.27. I need to upgrade Firefox to a newer version. What is the latest version of Firefox that works with HP SimplePass?

In early October 2012, Mozilla.org rolled out / pushed out a piece of code that forces Firefox (all versions) to go to www.mozilla.org/en-US/plugincheck every time you restart the computer and re-open Firefox. The unauthorized intrusion is an issue. The constant nagging is unacceptable. Their attempts to recruit other web pages to join in the intrusion and nagging is inexcusable. Short of uninstalling Firefox after 20+ years, how do we get rid of the 'new' plugin checker?

Opened up Firefox to find all tabs from previous session gone. Not acceptable. Serious bad news. Bookmarks won't sort and stay sorted. Considered updating Firefox BUT

running Windows XP, Firefox 3.6.27 Haven’t updated Firefox because some updates disable Kaspersky Internet Security so can I update now without killing Kaspersky?

support.mozilla.org I asked a question, then registered. Got confirmation email & confirmed. Took me to a page where I could see my question IF I clicked on the link. Wanted me to log in. Did so. Can't get back to the page with the link to my question.

Wants cookies enabled. I don't want cookies enabled.

Can't log in. Can't see my question. I guess you have some criteria for users expertise that I just don't meet. Lot of time in here. Not getting anywhere.

Carol cbull@fidalgo.net

When I try to log in to mi Facebook account, as soon as I open the browser and go to facebook.com i¿I received a message saying:

Update Your Browser You’re using a web browser that isn’t supported by Facebook. To get a better experience, go to one of these sites and get the latest version of your preferred browser:

then when i tried to download the latest version is the same firefox 15.0.1 that doesnt work

Running firefox 3.6.27 on an older dell with xp home on it. I dont think it's wise to upgrade to a new version of firefox -notwithstanding some of the negative press on the newer versions. My question is would Zone alarm browser security 1.5.350.0 extension cause a shopping cart for wordpress( cashie commerce) to not allow the checkout page to load to complete the transaction? Is there a version of Zone alarm that will run on the current version of 3.6.27? On the plugin page off of 'tools' on firefox there is currently an red exclamation and saying that it's not compatible with that version on firefox. I also have had problems with bookmarks not putting pages in the right folders as well

Hi, Somehow Yahoo toolbar has downloaded onto my pc. Yes I have downloaded a new software but it never asked me if I wanted Yahoo. I am very vigilant when I download software & I swear there was no mention of Yahoo.

I've been to the remove a software from the control panel on my windows 7 pc but there is no mention of Yahoo.

I've also checked the extensions on Firefox add ons but there is no Yahoo there either.

I've even removed Yahoo from the Registry and...

Yahoo still comes up!!! I've searched various forums etc & none of them mention the problem I have.

Does anyone please know how to remove this toolbar I do not want from my pc?

Any help please would be appreciated.

Each time Firefox wants me to upgrade to a new version, the longer I refuse, the more often it will crash my browser. This sort of conduct has been consistent over the past several updates, and so it must be done on purpose.

I REFUSE to upgrade to the current version, as I know that it is very unstable, and also incompatible with some of my programs which I WILL NOT uninstall for the sake of Firefox, just because its developers want me to.

Modzilla - get your act together and stop ENFORCING upgrades!

My system is a Mac G5 quad 4 x 2.5 Ghz, 4,5 Gb RAM with OSX 10.5.8 and Firefox 3.6.27. Java, Flash, plug ins, etc... are the latest possible for this system. However: there is a problem, since Firefox has asked me to update: since then the question pops-up every other minute and many functions start acting strange: I even can't look at a video on you tube, 'cause after 30 or 40 seconds the video freezes. Nothing of this with Safari 5.0.6, that works perfect on my system. After having used Firefox year after year, all my bookmarks are there, and so on, yet I am forced to change back to Safari, to make the webexperience a pleasant one again ...

with this in the address bar: C:\Documents and Settings\General\Application Data\Mozilla\Firefox\Profiles\1gxdayf5.default\GoogleToolbarData\components\suggest_window.html

i have spent months if not years getting FF to work without crashing. i'm using 3.6 on my 5 machines. Now I am told I have to upgrade if I want to use a certain product. I have NO desire to go through what i have done to get FF right the way it is now. is there a way to upgrade and test and roll back to what I have now. i would rather not use the application than spend the time making FF stable again. I am using thinkpads R52/T60 with 2 g ram 80-120 G HD and XP and Win7

I can't load ejournals (eg, JSTOR) and other sites my public library subscribes to. When I go to the resource, I get the message "Sorry, we were not able to authenticate you for access to this resource. Please adjust your Internet Security software to allow referring URLs." My default is to block third-party cookies; I tried allowing all cookies, and blocking cookies from hclib.org. The last option got me to a page where I enter a barcode, but then to the same message. I tried allowing pop-ups, but that didn't change anything. I've asked a librarian, who told me that I have to allow cookies and possibly pop-up windows, and said security software such as Norton, a firewall, or pop-up blockers could be the problem.

This is the same problem as http://support.mozilla.org/en-US/questions/880202 , but with Firefox 3.6 on a Mac (I have the same problem with my other browser, Safari), and without Norton or any other security software that could be problematic as far as I know.