Support Forum

I have a Mac G5 with OS 11.4.11. In order for me to upgrade to the latest version of Firefox I would have to install a new system. If I install a new system I have to install all new programs. Adobe Photoshop, Illustrator, InDesign, GoLive and other CS programs, plus PowerPoint, QuarkXpress , and many others. I can't afford to upgrade. I really like Firefox but what am I suppose to do?

1) When I click on links from Google searches it redirects to Ad websites...

2) When I have Internet windows open suddenly audio (that sounds like it is coming from other unopened websites) will start playing.

Gonna bug you with this problem because it is serious. I DO NOT WANT TO BE REDIRECTED to DESTRUCTIVE SITES. But lately that seems to be what happens when I click on a regular search item. How can I prevent this. The search item has a good website listed and if I cut & paste it works. I never had this hassle before. Does it have to do with the latest updates? Help. Thank you.

Why does firefox have to update so often? If you guys can't get it right, then maybe you need to hire some smarter people.

But seriously, Firefox asks me to update WAY too often and I am getting sick of it. I do not like updates. And I never seen a major difference in firefox anyway, so what is the point? The only thing is does is annoy me and waste my time.

I am sick of being asked for an update all the time, and the worst part is that when I say "NO" it just keeps asking. And asking. And asking. And asking. (I can do this all day, see how annoying it is).

To make my point,I am going to keep asking my question over and over again until I get a decent response. See how you like it. :)

Thank you.

Each page is zoomed out, and if I zoom it in, it's normal size for a while, but when I close firefox and open it again, it's zoomed out again, I have to zoom each page in every time I open a new page.

I use Firefox 3.6.22 on a Mandriva Linux desktop. Now between Translate and Facebook is something named Skipity. I have a feeling I have not seen it before, Anyway I do not like what it shown when clicking on it. How do I get rid of it?

Regards Lars Backman, Helsinki

I am transitioning from Win XP to a new Ubuntu Linux OS (10.10 or higher). Firefox help pages only give information about backup/restore settings within a single OS. I want to transfer all of the settings, extensions, preferences, bookmarks, everything that I have built up over the years on the Win XP version to the Firefox I'll be running on Ubuntu.

Can I use Firefox Sync to do this? If so, how? If not, what do I need to do?

I'm comfortable using a Linux command line and poking around in Win XP's hidden files. I know where the Firefox data lives on both Win XP and on Ubuntu Linux. I just need to know how to transfer that data into Linux-readable data.

User created folders within the Bookmarks Menu, as well as sub-folders, will have their names changed to that of another user created folder from elsewhere in the Bookmarks Menu. Contents will not be moved. With approximately 50 + primary folders, each of which my contain up to 20 sub-folders, and often many sub-sub-folders in addition to that, the task of tracking where my bookmarks are located is nearly impossible.

I truly believe you should invest more in the provision of a simple stable platform for your users, and invest less in the bells and whistles you are so proud of trumpeting and of which I utilize none voluntarily.

My question is twofold: 1. What can I do to achieve simple and dependable bookmarking functionality? 2. When will you fix this problem so that I don't have to waste time in the future performing a fix that ought to be a fundamental element of a stable system in the first place?

I don't know how I got into this, but as I go to a website I want to visit, there's this website name FREEZE.COM always pop up onto the same page that I am viewing, I have to hit BACK to view the page I need to see, then FREEZE.COM keeps coming back as if it's hitting the BACK button on its own. Sometimes it goes crazy as if it were to fight with me for the computer, making me unable to surf the internet or check email or doing anything.

I use windows vista.When I go to White pages (Sensis) I go to type a letter and things blank out. I click ,lets say "goverment" and it comes back with first letter typed.Second letter blanks again,same as above and so on for every letter.No problem with Explorer.Go to my laptop with Windows 7 and even older Firefox and also no problem.I am no computer expert,but for what I have read I dont want to upgrade every week.I dont want to lose my book marks.I didnt like losing Google ,web or Aus,just because you choose not to support it.One finds this out only after upgrades.I am on 3. something and dare not upgrade to 7,8,9 or what ever you are up to now.I will upgrade manually when I choose,not have you over take that and I would not be able to stop it.No programs I have get to update etc unless I choose to,its my computer its my choice.Lynnette.

BBC iplayer says "You need to upgrade Flash to version 10.1.0 or higher to play Hearing the Past. Upgrade the Flash player now" I have version 10.3.183.7 I am on Firefox 3.6.22 on Fedora 14.

Before you can play Yahoo games, you must type in a 4 letter/number code. Suddenly (a few days ago) only about 1/3 of the right-hand side of the screen, where the code appears, is visible and I can't enlarge the screen to see it. So I'm unable to log on to Yahoo games. I haven't done anything different that I'm aware of. Is anyone else having this problem?

How do I stop getting the "This Connection is untrusted" ? I even got it when i went to "support.mozilla.com". I get this error message on just about all webstites: google, bank of america, amazon, even mozilla. How to disable this feature? I am not a computer geek, so dont give me a super tech answer. Thanks.

Please remove this feature Firefox.