Support Forum

I have tried all options under tools options advanced update and NONE of them disable automatic updates. Whichever one is selected, at some point Firefox will upgrade without getting user approval, which is complete and utter crap.

I have to maintain an application which must run on Firefox version 3.6, cannot be ported to any later version, and is only used to access the control application.

I'm sick and tired of having to uninstall and reinstall Firefox every time it goes in direct violation of my settings and updates itself automatically. Why even have a setting for this if hte setting is completely ineffectual?

Instead of the outlook page opening up it goes directly to a window telling me to update the browser, either Firefox or Explorer. This happens every time I try opening up outlook. It did not happen when I was using Hotmail. I am using Windows Vista.

I appreciate help and thank you in advance.

Firefox will not save my locations for weather. Anytime I close the browser, it opens in an area that I do not reside. I have tried many times to save the weather for zip code 36877 or 36874 after deleting the geographic area that appears. Please do not tell me to open the weather site and add/delete location. I am not a dumb ass, but I am ready to change browsers, as this is seems to be getting worse with upgrades.

Starting in the last day or two, every time I start Firefox, in addition to my homepage, I get a nuisance tab that is checking my plugins. I need to disable this stupid function or I will have to discontinue using Mozilla Firefox after 20 years as a faithful Mozilla user. I am happy with, and have no intentions of upgrading, my version of Firefox (3.6.17). I also have no intentions of upgrading my Flash plugin as newer versions are incompatible with an online activity in which I engage.

I have followed instructions in the user forum for changing the status of plugins.update.notifyUser from true to false in "about:config", but it apparently resets itself to true. None of the user forum suggestions correct this problem. If this unwanted, stupid tab cannot be disabled, I guess I will have to abandon Mozilla, both for Firefox and Thunderbird, and pursue options that do not force unwanted content on the user.

In addition, it seems impossible to actually speak to anyone at Mozilla about the problem. So hopefully someone will answer this question with a solution to the problem.

As I indicated above, for the past 6 years I have been listening to streaming audio radio stations on www.republicbroadcasting.org on the "listen live" page, but about 2 months ago every time that I pushed the cursor to activate the Winamp player, or any other player, and I mean EVERY time, Mozilla would crash and ask for a crash report to send to you people. The same thing happens when I try to listen to a previous radio show in their extensive archives. By using Microsoft Internet Explorer, I can at least listen to their live streaming audio shows. What gives? Why did this happen after 6 years???

I've tried several times to update using the on-screen instructions. It just doesn't update. I am only semi-computer literate so may be doing something wrong or not doing something. For the past couple of years when it sometimes said I needed to update I'd click the icon. It asked for a password--each time I'd try several (4-6) but none were accepted so I gave up. I now think that I should have asked for help then. How do I update--the boxes say I have "Linux" and "Firefox 35". It says 35 not 3.5. I also have Ubuntu. When I login to Facebook at the top it say "You're using an old version of Firefox that is no longer supported and may be insecure." Please help me.

I was told that I needed to update my firefox web browser and was directed to the Morzilla website and the new firefox downloaded. However the file downloaded into archives as a read only file and when i open it it only comes up with image and text information. How do i download the file so it can be used and as a web browser?

I now see that as of 8/1, "Jorge" has 'blocked' a supposedly malicious version of Flash. There is a VALID comment from a user, pointing out correctly that this 'block' is badly implemented, and actually causes blocking of LEGIT flash downloads directly from Adobe.com. This is the case with the Firefox approved solution: uninstall Flash and install / roll back to 10.3. Firefox now refuses to recognize ANY flash version. What kind of testing - if any - do you 'software' jockeys use?? Over the last few years, as FF has grown larger and bloatfilled, the 'design by committee' approach is showing its real faults. You seem unable to exercise any kind of real quality control at all. I think, like the other gentleman, I may be FORCED to go to (almost any) alternate browser.

Hi. As per the topic. The nature of my job (test analyst) requires me to have both the old 3.6 and any of the modern versions of FF installed on my PC. Is this possible at all and how can I do it? Many thanks.

I use Ubuntu and just downloaded the newest Firefox browser. Then, I hit Extract, and it shows me a Firefox folder but nothing inside the folder can be clicked to to open the program.

I opened up Firefox this morning and saw the Plug-In tab pop up as well as my normal home page. I managed to successfully update Java but I tried to update Adobe (I downloaded it and then restarted the browser and it still showed up as being out of date and in need of update). I don't know what to do and I want the plug-in tab to go away.

In the bottom left hand corner of the web page, instead of showing'transferring data from www.eclswansea.com, it now shows 'transferring data from www.chaosserver.com. Why is this? When loading the same pages in Internet Explorer I only see 'transferring data from www.eclswansea.com

Firefox 3.6.17, Windows 7- Want to uninstall Skype Toolbar extension. I have disabled it but the uninstall button is greyed out. I went to extension folder in profile to delete but it is not there?

I like the look and feel of Firefox 3.6.17, but I don't like the look and feel of Firefox 12.

In Firefox 12, there is no menu bar, no navigation bar. All you get are open bookmarks at the top.

How do I get the menu bar and navigation bar back in Firefox 12?

I also have the Miku Hatsune Bathing Suit picture installed on my Firefox, where the picture appears in the menu bar and the navigation bar. How do I reproduce the same in Firefox 12?

Newer is not always better. Some people still prefer old things.

When I open a new tab, it opens up as a blank page. How do I setup Firefox so that the new tabs open in my home page?

locked by a moderator due to age and that Firefox 13 has a new feature for a new tab

Updated Firefox and now Incredimail will not open.

Uninstalled Firefox then Incredimail works fine.

Reinstalled Firefox and Incredimail will not open..

Uninstalled Incredimail and reinstalled and Firefox will not open...

Tried all the same uninstall/reinstalls in safe mode with the same results.

These two programs are not playing nice with each other....

since last night, using FF browser, I can log in & log out of hotmail but can't access my hotmail folders -- this only happens with ONE of my hotmail accts & not the other one. I can however access all hotmail accounts with IE but DO prefer to use FF

I am using a dial up connection. I have tried several times to update to FF 12. most connections are 24 at best usually at night. The last download showed Firefox scanning for viruses. I have been unable to locate the downloads anywhere. Very often the download just disappears before finishing. I have tried 4 times.This connection is at a weekend home where the computer is used infrequently. Down loads are difficult at all times due to the very slow connection.