Support Forum

I am sick and tired of firefox reminding me over and over to load the update.I have followed all of the instructions, I can not get it to work.I have the current model apple imac.my system is working fine. I dont want the dam update

I have tried suggestions and in every instance, the games room to any pogo game does not show the full screen. I had been using pogo for 2 years with no issues. The window opens normally but the screen appears cut off about 1" from the right side and 1" from the bottom. I tried uninstalling and reinstalling Firefox and that didn't help. I updated and checked all shockwave and java, adobe and everything is up to date - still no help. I tried the same pogo page in Internet Explorer and it worked perfectly so it can't be my computer. I'm not a fan of IE, and certainly don't want to start using that browser because there is some bug - but can someone figure something out? anything? I've even tried the pogo suggestions: screen resolution and that didn't help either.

Please help - thanks.

I'm using Ubuntu 9.10 and all of a sudden I cant use the mouse to access the menu items, nor use the right click menus. I can click on button and links with the left button, but right clicking on a link does not bring up the usual menu. I recall this happening in the past, but an exit and restart of the program cleared it up. Reboot are not fixing the problem, nor reinstallation ( after removal).

I have used MS Publisher to create website for my church. Some links will not work in Firefox, but the links work when I test them in MS Pub, they also work when I view the site in IE.

How can I turn off Firefox update nag? I am using Firefox 3.6.12 and I have turned off automatic updates but I still nagged to update Firefox. I was also asked to update Adobe on the same screen.

Using Firefox 3.6.12 on Windows XP professional, version 5.1.2600 service pack 3, build 2600. Have "Unsorted Bookmarks Folder Menu" add-on installed, working fine, but 4 days ago clicking on the star icon to edit an existing bookmark stopped working. Hovering over the gold star still gives the pop up message "edit this bookmark" - but when I click on it, nothing happens, the edit bookmark box does not appear. Also, the "Options" button for the "Unsorted Bookmarks Folder Menu" add-on is greyed out, so no luck with trying to fix it from there.

Since a recent update (either for Firefox or Thunderbird, don't remember which), links in my Thunderbird emails will not open in Firefox. I can't even open the Thunderbird "help" link. In desperation, I installed Opera, and the email links work perfectly well. There seems to be some sort of disconnect between Thunderbird and Firefox.

I even got that message when I tried to post my question! It says that Firefox cannot verify a secure connection with mozilla, or whatever website I'm trying to visit, because the security certificate is not valid. It even gives the dates that the certificate will be valid, and the date shows that it is valid. So frustrating!! I have to "override" Firefox every time.

Since an update to Firefox early in the year JPEGs have begun appearing with a green colour bias (very noticeable in black and white images) which isn't in the original image. I first noticed this on photos viewed on Facebook and initially believed it to be a problem specific to that site, but am increasingly seeing it on images from many different websites - including Flickr.

Having searched for examples of people with a similar problem, the only suggested reason I've been able to find for this was that the images were created using the wrong colour profile and should work fine if created in sRGB. However, this happens with images I upload to both Facebook and Flickr myself and having checked, all are already in sRGB.

All images effected display correctly when viewed in other browsers (tested myself using both IE8 and Opera).

I've tried running Firefox in safemode, uninstalling then reinstalling Firefox, and also uninstalling Firefox along with the whole profile to do a completely fresh install and then checking again before any add-ons/themes were installed - under all circumstances the images continue to display with this green tint to them.

The URL I've provided (http://www.facebook.com/photo.php?pid=1062726&l=e70ee32093&id=1424061557) links to a screen capture I took and placed on my Facebook profile to illustrate the problem to others soon after I first encountered it.

Originally I hoped this was a small bug within Firefox that would be fixed with a later update, but this clearly isn't the case as there have been several updates since then without this changing and other people using Firefox have told me that they don't have this problem viewing the same images. Having searched the support pages and forums several times over the months since this first began, and having now found the time to do a completely fresh install of Firefox - all without managing to fix this problem - I'm now drawing a blank as to how to proceed.

Any help would be very gratefully received. I've used Firefox since the days it was known as Phoenix and much prefer it to the other browsers available. Having to keep switching to Opera whenever I need to be sure what I'm seeing and any images I upload are coloured correctly has become really irritating over time.

System specs: Windows XP Professional, SP3 Pentium 4 3.60GHz 1 GB RAM Firefox 3.6.12

Video on the Wall street journal site will not run. I am a online account holder. The first screen of the video shows and a circle of line scrolls over the face. This also occurs on the Market watch website which is a Wall street journal sister site. I do not have any other site that I access that will not allow videos to run. If I use Microsoft internet explorer as my browser the videos on these sites will run. I do not want to go back to using explorer but might be forced without help. Thanks you in advance for any help. Kim

As of last week I can no longer open an individual search result in a new tab. Now I can only open the result in a new window or in the same tab as the search results. Firefox did give an option under advanced settings to do this but that option has been replaced with "open in a new window." I want to open it in a new tab.

Have to admit that I never have been a fan of FF, but have been using it for several years in order to search for info, while typing on Safari (or vice versa). Originally started out with an earlier version of FF, but when advised to upgrade to a newer version, I tried, but found it did not work well with my Mac OS (10.4.11).

I honestly don't remember if I gave up and stuck with the original version or finally got 3.6.12 to work, but have been using it for close to a year until the past few days when it stopped working as described above. Sometimes can get it working by clicking on the "remove all history" button, but after a few minutes, everything freezes in place again.

I receive 404 error nginx on google whenever I try to access the search page. If I inquire about the problem on another search page it sends me to the google page and I receive the same error. All other web pages can be accessed, but not google or google support. My operating system is Winxp pro.

Every time I use Google, I get redirected to advertising pages. AVG cannot find any viruses, malware, or other problems with my computer. How do I stop this maddening redirect?

On my new (other) computer, since I got it recently I got a message from Firefox about an update and I loaded it. Since then when I close the browser, it automatically closes all my tabs and does not even ask me if that is OK like it used to. Is there a fix for this or can I go back to my previous version somehow? I believe it is running the 3.6.12 now, but not certain and I don't know which version I had just before this update. The computer having this problem is a new Acer PC running 64bit windows 7 and Microsoft 2010 software