Support Forum

Our business sent out an email campaign that has several links containing Google Analytics tracking code in the URL.

In the tracking code, which is automatically generated via the email campaign software, is an em-dash. The URLs works in every browser (Google Chrome, Safari, Windows) and in older versions of FireFox. They do not work in 3.6.x versions of FireFox in both Mac and Windows.

As a result, when customers click on a link in the email, they get a page that says "HTTP Error 400 - request is badly formed" because FireFox interprets the em-dash as garbage.

Once this error occurs none of the pages in the site can be accessed unless a specific cookie is removed.

Seeing how many people do not know how to clear cookies - it is especially cryptic in the Windows version of FF 3.6.10 - what are the chances that there will be a release of Firefox to remedy this problem? And is there anything else that could be done?

When I try to enter my user ID & password into certain sites, I get the message: Your browser sent a request that this server could not understand. - and 400 Bad Request appears on the tab. This seemed to have begun occurring around the time I disabled most of my plug-ins to troubleshoot another problem I was having. Enabling the plug-ins again did not help this new problem. I've just uninstalled ff, dumped my profile, reinstalled and still have the same problem! Any help out there?

anything printed with firefox prints too small. If I print and email it prints in the center top of the page and is just larger than a credit card. if I adjust the scale to 100% the it prints what could fit on one page onto 4 pages and prints a small portion in the center top of the page and is just larger than a credit card.

I need to be able to dynamically slow down (throttle) the speed with which my firefox downloads content. There are thousands of google links to an extension that seems to do exactly what I want: https://addons.mozilla.org/en-US/firefox/addon/5917/ However this is now a dead link. Why?

Is there a replacement?

Every time I open a new tab it defaults to Yahoo search engine page. I hate this. I want a BLANK page as in earlier versions of firefox, or I want ability to customize tab (set website of my choice). How can I remove Yahoo from being the default page when I open a new TAB, and set my default tab website of choice.

Does yahoo own Firefox? If so I will install another browser all together.

My cursor has started to disappear whenever firefox is open. I noticed this just today, where no matter what application I was in, if firefox was open the cursor would disappear after about a second when not being moved (very very quickly after it stops moving). This ONLY happens when firefox is open, and just started on Sept 24-2010.

I have looked through the windows settings and made sure that the "have mouse cursor disappear wen typing" is turned off, and I've reinstalled the most current driver for the mouse I'm using. This does not occur when using either Google chrome or Flock.

Has anyone else had an issue like this?

Gets mail access through thunderbird, but cannot get browser access through FireFox. Since the friend does not have access through the browser any longer he cannot even get to the support forum.

It's only a nuisance, but becomes aggravating after several repeated occurrences while I am trying to work on sometning. My statement: Why does my "Plug-Ins" window keep popping up every time I open Firefox??? sums up and totally describes the issue.

i generally download songs from free sites like songs.pk, emp3world.com.........i am able to download songs from same sites in other browser like opera just by clicking on link to download, but in firefox a black screen appears and media is played online without getting downloaded.........plz help

Up until today, I did everything with Firefox. Then I was on Paypal and went to print a shipping label and the printer would not work. I went to troubleshoot page and it printed a test page. I uninstalled my printer and then re-installed it. Still would not work from an internet page. I did a system restore. Still didn't work. Called Epson. They say it's a Firefox problem because it works on Notebook and test pages. I installed IE and the printer works. What happened and how can I get it back working with Firefox?

I am wanting Firefox to remember some of my passwords, but it doesn't ask me if I want it to anymore. I have checked and made sure I am not in Private Browsing and I'm not, and I have checked to make sure that remember passwords is checked in the options/security tab, and there are no websites listed in the exceptions. What can I do to get Firefox to give me the option to have my passwords saved?

I have a Dell notebook with a 10" screen. When I go to the www.allrecipes.com website, there is a pop up that appears when you go there for the first time that day. Because my screen is so small, I can't scroll up or down to get to the Close X box in the top right corner. The pop up is one of those annoying ones that moves down the screen with you as you try to arrow down the page. I already have the pop up blocker activated - this is one of the few sites where I want to see the ads. I have also tried using Ctrl-W but that closes the whole window. I just want to be able to advance past the ad window.