Support Forum

In trying to upgrade Firefox it said to uninstall Norton. I have not subscribed to Norton for over two years now. In the Uninstall program, Norton will not uninstall. I have clicked both uninstall and change and nothing happens, therefore I am unable to download Norton to upgrade Firefox. There must be an alternative method to uninstall Norton.

I have a MAc running OSX 10.6 with plenty of memory space available and an intel dual core processor. I hav tried multiple times to download Firefox 18 and according to the "about" tab in the FF windo, I am current. However, multiple sites on the web inform me my browser is out of date. What next?

I click on a file within a website to open it, but the pop up box does not have the "open with.." option, only the save option. The file type is a text document with the extension ".prg" which is associated in my Windows Folder Options to open with Wordpad. Within Firefox Tools/Options/Applications, this file type does not show up, so I cannot change it. I read elsewhere where this is blamed on MIME type in the HTML header, but Microsoft Internet Explorer gets it right every time, only Firefox does not recognize the file type.

As an aside, the same site has files with the extension".chg" that I open with Notepad. Firefox gives the "open with" option for these files, with Notepad as the defauld, but the "Always open with" is greyed out. Not that I care, as the default is what I want, but....

All of the sudden my stumble upon has quit working and I'm not sure why. When I try to stumble it says my browser version needs to be updated yet I have done nothing to change anything to make this problem happen. What do I need to do and how do I fix this?

Have downloaded new free versions up to and including latest (6). Appears to load perfectly but message warning of out of date version under search bar never disappears. Has been going on for months.

I need the latest version for a Mac Powerbook G4 running OS-X 10.4.11 and I cannot find older versions of Firefox on your website.

The last version I downloaded was Firefox 3.5.6, but I could never get it to work correctly, so I stuck with Netscape 9.0.0.5 for many of my web browsing needs. I now find needed websites are now not supporting this Netscape version, but I cannot find the version of Firefox that can run on my computer.

My firefox crashes permanently after 10 seconds it shuts down. I've tried everything to change it. A new version has not helped. Starting in the secure mode did not help. Plug-ins are far too up to date and 20 minutes ago I had no problem with firefox. Please help me, it is very important to me.

when I am in Safari on my Imac,I often bookmark websites in firefox. I want to organize these bookmarks in folders or categories, ie all airlines in 1 group. How can I do that. I called apple tech support and they were of no help.

When I open the browser window (with Google as the homepage) this message is there..."URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! "...I have upgraded several times using the link but the warning continues. When I am in sites like Paypal this warning is stated "Update your browser: It looks like you're using an older browser that may have security issues. Help protect your account. " When I follow the HELP prompts to assess my current version in 'About Firefox' in the help menu it states that Firefox is up to date and 8.

Everytime there is an upgrade I install it. My browser says I'm using 8.0 and that my browser is up-to-date. However, when I try to install Firebug for 8.0 or any other add on it says I'm using 3.5.6. Even gmail is saying that my browser is out dated! How can I get my browser to be truly updated??

When I use Internet Explorer and I right click when I am on any website, there is a Create Shortcut option for putting that website onto my desktop.

When I use Firefox and I right click when I am on any website, there is no such option.

I want to know how to insert that option into Firefox for right clicking for myself.

There are several websites and online services that are becoming an issue or are unusable for me because I don't have the most current version of Firefox. But I've tried to update it and cannot. I go to the "Help" pull-down menu, and the "Check For Updates" option is grayed out and un-selectable. Please help!

On particular websites, such as 'Words with Friends' on Facebook and Pandora, I get an error saying that my browser is not supported and I need to upgrade. However, I am running the latest version (3.6.22) that can be run on my machine--I have OS X 10.4.11. In 'Words with Friends' I just click 'ok' and it loads, but I can't get Pandora to override the error. I've had this problem for quite awhile now, and I am pretty certain it is some setting on this machine, because the machine I use at work has the same version of OS X and Firefox and does not have the same problem. I have tried reinstalling Firefox to no avail.

has anyone found a setting or work around that allows Firefox to activate the auto completion of email addresses when composing emails? Go Dady specifically has stated that it's an issue wit the web browser and not a function of the domain provider.