Support Forum

Typing: firefox "/home/user/document.htm#bookmark" places file:///home/user/document%23bookmark in the path. Yet the error message says "Firefox can't find the file at /home/user/document#bookmark." So it gets the path right for the error message but wrong for the path. If I go to the path in firefox window and replace the "%23" with the "#" the file loads correctly at the expected bookmark.

I am using VMware 2 on Windows. It only works with Firefox 3.5. I have FF 3.5.8 installed, and I did tell it not to check for possible updates. But it still continues to upgrade itself to FF 3.6.

Not only is it irritating to have to keep uninstalling 3.6 and reinstalling 3.5, but it is also irritating to have a switch that is completely ignored..

So where is the real switch to stop the update? I don't suppose app.update.auto or the other app.update settings in about:config will apply and I didn't see anything in browser: settings.

So how to I stop it upgrading and just run?

Thanks, John

Hi,

I was searching for a solution all over mozilla support and also forums, but couldn't find any. Not even with Google.

I'm using Windows 7 Professional, with a simple Firefox. /not the recent version because a good part of the addons I use does not exist on the level of the recent editions, however fantastic would it be to have them.../

The problem occurs when I try to add an add-on to My Collections. This operation requires a login, but after using my UN and PW it has always been giving me this error message:

"Oops! We had an error. We'll get to fixing that soon. You can try refreshing the page, or head back to the Add-ons homepage. "

The problem never gets fixed - I have been trying to log in since months, but never successfully. The same Oops happens all the time and reloading the page does not solve the problem.

I have tried to create a new account with my email address, just to see I have an account at all. It says that it is in use = it is confirmed, I have an user account :)

Just recently I had my pw reset too, not helping either, I can't access add ons account, same error I get.

Interestingly I'm able to log-in Personas (same username and pw I have there). I thought I might be logged in the add-ons management gui too, if I'm logged in Personas, but that is not the case, the two seems to be working separately.

Could you please help? thank you, Br, aszerencs

When I'm on a website that displays video and audio, the two are not in sync with one another. This constantly happens. Whether I'm watching a music video on youtube, or watching a discussion on yahoo finance, the problem is always there. Can someone explain why things are out of sync (video--audio) , and is there something I can do to remedy the issue? Thank you.

I have Firefox 14.0.1 Facebook 'words with friends' game says Sorry ~ it appears you are using a browser that is not currently supported. Please use one of the following Firefox 3.6+

Also, the Pizza Pizza website says that I need to upgrade my browser also. I did! But I still can't access their new site because apparently I don't have the newest Firefox. But I do!!!

What more can I do!??!?

I keeping messages saying my browser is old, even in the FireFox website. I have downloaded and installed the upgrade several times over several months. I have shut down and restarted. I have received the message saying Congrats Upgrade Successful. I just don't know what to do. There are warnings the version I'm on is not safe.

My download window used to keep all my downloaded files until I manually cleared them 1 by 1 when I had time to check each individual file. Over the past two months, they have all been disappearing & now I think it is only saving the last forty days. How can i change this back to manual deletion? Now I have no clue what I have downloaded in the past six months ... I would like to get that history back & keep it until I decide to delete it not firefox making that choice for me. Thank you.

I am getting the followinf when going into Gmail

Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome.

When I go to upgrade to a modern browser it tells me:

If you're using a supported browser,''''(which I am) ''''but see a message in Gmail that your browser is unsupported, you may be using an extension that interferes with browser detection. Try disabling your browser extensions to resolve the problem.

All my extensions are disabled. and I want to use firefox gmail and see all my features. What gives?

My mac crashed and after reinstalling a fresh OSX & applications, I went to reinstall my last computer backup (I clone my laptop on a monthly basis) and there was no *.JSON file at all in any of my libraries.

I really didn't see an answer to my issue, looking at the previous Q&A. So, I'll try here. Just starting today, when ever I try and use my printer with firefox, I get a crash report? When I try using the printer in another browser, no problem. I've tried many times today, to use the printer in firefox, to no avail. Again, every time, I get a crash report. Can anyone help? Again, this has never been a problem before with my printer and firefox. Appreciate any help. Thank you.

Rick

How do I upgrade from 3.5 without loosing all cookies? I have tried installing 10 and 13 but neither will read existing cookies and will also essentially delete them. (i.e. when I revert back to 3.5 the cookies are gone.)

When I want to highlight and copy sections of a page I click the red shark and outline what I want and it saves it to my desktop. I cannot remember the name of this add-on or plug-in

For some reason when i try to print an international shipping label from ebay or paypal it hangs up for a good 5 minutes before java loads it and i can print the label. it does not do this for domestic shipping labels. Its been doing it for some time now even after the switch with ebay printing the shipping labels now not paypal. its really time consuming and would like to know if i can do anything about it

This happened

Every time Firefox opened

== a while ago

TalkingPointsMemo and Anchorage Daily News changed to Disqus for their comments system. Suddenly I can't see the comments. I contacted TPM and enabled cookies and third party cookies, etc. per their tech person. Still doesn't work unless I start in safe mode. I was using Firefox 3.6 and tried uninstalling and going back to 3.5. Installed and uninstalled several programs, etc. Nothing works. It works in IE8 and Google Chrome so I cannot figure it out. Any clues?