Support Forum

Gmail and some web sites tell me that I am using an old unsupported version of firefox even though I have release 8.1.0. I have uninstalled firefox from windows and re-installed using safari I still get this message, it has migrated to web sites I use like At&t ( my cell phone provider) how and why is this possable.

A box appeared in the UR corner of my screen, "Firefox 3.6.13 is available, with link to get it. Clicking the link, message is "there were problems checking for/dowloading/installing. . .because FAILED (UNK REASON). I can't get rid of the box. Went to Firefox site and downloaded version 8.0 but when I try to run it the message is "you must shut down Firefox" with an "ok" button. Firefox IS shut down but can't get past this point.

I have a strange request. My boss is hesitant to upgrade the to the most recent version of firefox in our office (I am running 3.0.8, some are as advanced as 4). I am trying to come up with concrete reasons to upgrade. We deal constantly with credit cards, and I think security would be the best tactic. Browsing stability would also be a good route. I'm clever, but not quite clever enough to compare old versions of firefox to firefox 8. Is there ANY chance someone could do a quick comparison that I could show her. I know it's a reach, but I'd really appreciate it.

Almost always crashes when I hit home button from Yahoo Mail. Often crashes when in Google Docs, Yahoo Mail, or any of the sites I am working on.

I also can't update my OS (Max OSX 10.5.8)

This is causing me lots of lost work time... any help would be greatly appreciated.

I want to run Firefox on linux system that will locally display some monitoring type information. The problem is, that the display is not physically accessible (i.e. no mouse) and so I have to start/stop Firefox remotely. I thing I know how to start it by "firefox -P...". The problem seems to be how to kill it cleanly. What I really need is a command line version of File->Exit mouse click. Any help welcomed

I have Firefox 3.0.8 installed. I have downloaded the above lightening file but it is not compatible with Firefox 3.0.8. How can I download a newer Firefox edition that will work with Lightening 1.0 beta 7. Albin W. Johnson

well i have set up win xp sp3 then i installed firefox 4 it worked at the beginning but after that (30 mins) it stopped working it just won't start, the mouse load but no response i tried other browsers ie8 opera chrome they never start i had to return to the only working version 3.0.1 (very bad security) if you can help plz let me knoe thanx a lot

The download starts with Firefox Setup 6.0.2.exe, but I always have trouble with "setup" programs that appear to be manageable size (this one estimates 45 minutes to download), but once run, starts a ten-hour download.

This should be easily available information on the website... what is the total download size if the current Firefox installation package?

hello friends need some help here. I'm facing some problems nowadays, my system is not starting up. So I tried every thing I could But I don't think I can reach to my old windows System back. so I decided to reinstall Windows. a fresh copy. But the problem is I had bookmarked many useful sites in firefox, As you see I cant access it to sync them or do anything.. :( So this is the question.. Can I access Firefox folder on my Hard disk and backup the bookmarks into another Drive..? is that possible.. If it is, how to do it.. thank you friends..

Added an automatic update to the Ebay sidebar and when I started up this morning, the sidebar is gone and clicking on the desktop Ebay sidebar icon does nothing to bring it back. Help

I am currently running 3.0.8. For unknown reasons I am unable to upgrade. I have several bookmarks that I am unable to permanently delete. I can delete them during my session but when I close and reopen Firefox the deleted bookmarks are still there.

I just update my FireFox from 3.5 to 4.0.1,but when i try to intall extensions which need FireFox 4.0.*,it report my FireFox was 3.0.8 and cannot intall.when i choice an extension which suport 3.0.*-4.0.*,it works well.