Support Forum

My bookmarks have not worked in over a month I'm not sure if it was after upgrading or if something else caused this. I'm currently running ver. 15.0.1 on my desktop & laptop & am only having the problem on my desktop. I've tried deleting & re-importing my bookmarks but they still don't work. They display fine but do nothing when I click on them.

I am running ver. 11 of Firefox but Gmail keeps saying I am running ver. 3.6. I have disabled EVERYTHING but I still keep getting "Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome." AFAIC, 3.6 IS a modern browser. Are they doing this just to get me to use Chrome? I am running Windows XP SP3

I've got the latest version of firefox installed, yet I'm constantly getting messages that it's outdated - on Mozilla's site as well as many others.

I've deleted almost all of my plugins and extensions (and updated those I do use - though the Moz update your plugings page seems to have trouble with Shockwave Flash as well) ... and I still get the error.

The only thing I can think of is that I've somehow been too aggressive with my NoScript forbidding.

On 1 July Mozilla generated an automatic update. Immediately after, I received the message"proxy server is refusing connections." I am unable to get online on my computer. How can this problem be solved?

This happened

Every time Firefox opened

== 1 July 2010 after a Mozilla update

I've downloaded the newest version of firefox 3 times and am still getting message that I don't have a current version. I'm not able to open Pandora.com because of this. What am I missing?

At first I did a simple update; downloaded the new version and installed. After doing that several times and still getting messages when visiting sites (including Firefox) that I need to install a newer version, I tried quitting Firefox, removing it from the dock, trashing it and reinstalling from the download to the newest version, 8.0.1 for Mac OS X. I'm still getting this: "Hey there! Looks like you’re using an old version of Firefox." and this: "The browser that you are using is not supported by AT&T's website. You may continue to explore the site, but many features and layout elements may not work or display properly.

Currently supported browsers:

   Firefox v4.0 and above
   Safari v4.0 and above
   Chrome v7.0 and above
   Internet Explorer v7.0 and above"

etc....

Obviously I'm way past v4.0 if I'm installing 8.0.1. So, what's the deal?

I just upgraded to Version 7 of Firefox from 3.0.11. I wanted to add a few Add-ons but the Add-ons page won't let me download any of the newer stuff because it says that I'm still in Version 3.0.11. Under the Help > About Firefox tab it says that I am in fact, Version 7.0 and that it is up to date.

I've attempted restarting Firefox and even restarting my computer. I also re-downloaded Firefox Version 7. Nothing worked.

I imported bookmarks from safari sucessfully and I can acess them from my tool bar or drop down menue " From Safari" . However I would like to add them to my Firefox folders. Is there a way to do this this or do they have to remain separate from one another?

I have repeatedly updated Firefox (both by updating and by uninstalling completely and re-installing a fresh copy of the latest version) and when I go to HELP > ABOUT FIREFOX it shows I have version 6.0.2

BUT

SEVERAL sites (including Mozilla.com) give me pop-up notices saying I am using an outdated version of Firefox and need to upgrade. Firefox on this PC even looks and acts different than it does, for example on my other Windows 7 PC (which also has v 6.0.2)

HOW can I get Firefox to actually fully update itself and not only report that it's the latest version (I see that in the config it's reporting v 3.0.11) but to act like the latest version?

Like I said, I have tried uninstalling it completely and installing a fresh copy downloaded from Mozilla.com.

hi guys, I have the following problem: I have updated to the latest version of firefox but after restart of the computer firefox returns automatically to the previous one. I tried many times to update the firefox and it works till the first restart or shut down. What can I do to fix this? My OS is WindowsXP Home. Thank you for the support!

Sometime between 7 and 8 pm EST on 7/7/11, Firefox went from speedy to an absolute standstill. After trying to force-quit, the entire Mac froze. I turned it off and it would not reboot (not clear the gray apple screen with the clockwise light pattern). Left it shut-down for the entire night and it started up again properly this morning, but there are still problems with Firefox. When I run it, it lags very slowly for a maybe a minute, then quits responding. I tried twice to clear caches and this only prompted more non-response.

vrs. 3 is stuck in upgrade on computer, cant uninstall it or upgrade it cant override it with vrs. 6 rither it keeps telling me to reboot computer to install previous vrs. of firefox when i reboot it doesnt install and my firefox is running really slow can you help

Your browser detection on this page says that I have Firefox V3.0.11 even though I have always updated to the latest version as it becomes available. The Help tab on the Firefox browser says that I have V6.0 and that it is up to date.

When visiting various sites (including Firefox.com), I am told to upgrade my browser. However, I am using the latest browser from Firefox (6.0). There must be some information that the websites are not able to collect correctly from my browser, but I have no idea what it could be. I am accepting all third party cookies and such.