Support Forum

After viewing imbedded videos for a time, the video ends up going away, but I still have sound. (So I know it's playing the video.) Doesn't seem to matter what site I'm on, the video ends up as a half screen or less, or black screen. I can shut down Firefox and restart it, and all is well again for a time. I get no error message since the video is playing even if I can't see the video part of it, and I can't seem to find any problems anywhere on the system that would be causing this. Since all comes back to normal with a restart of Firefox, I thought this would be a good place to start looking for a fix.

I've updated java from version 7 update 9 to version 7 update 10 and now firefox has "For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version.". I assume the block list thinks it's seeing version7 update 1 ?!

Firefox' about window shows "Restart to Update" every time an update is released, as many other users already reported. After restarting the same happens again. This issue is as old as Mozilla is providing the Mozilla Maintenance Service. Completely uninstalling, rebooting and reinstalling Firefox, as suggested in the KB, only works until a new update is released! This, unfortunately, already forced me to replace Firefox on all machines in my domain with Chrome half a year ago. Despite MSI deploy of Chrome, it keeps all Chrome installations up-to-date without any Admin intervention.

> This problem occurs Workgroup-PCs as well as Domain-joined-PCs on operating systems Windows XP SP3, Windows 7 and Windows 8 or the respective server equivalent.

> Sometimes, "Restart to Update" is shown when Firefox is already current, sometimes it is not current.

> The problem occurs only for ordinary Windows User Accounts (not Administrators). When logging in as Admin it says "Hooray..." and in about window it says "up to date".

> When restarting and logging in as ordinary User, it again shows "Restart to Update".

> Possibly this is caused by a permissions problem for ordinary Users to query the Mozilla Maintenance Service!?

I have installed FT Graphite Glow 5.11 Classic Compact 16.0.2 Foxdie (Graphite)15 FT DeepDark 5.4 Silvermel

After about 20 or so startup or opening of Firefox, Firefox reverts back to the default appearance. Why??? This has never happened before version 17. What has changed????

I installed 17.0.1 soon after it was released. Worked fine; worked fine yesterday.

Today when I start 17.0.1 a window pops up "Abine initialization error Please close Internet Explorer (sic!) to complete initialization. Cancel to continue initialization later. [Cancel] [OK]"

OK button closes window and pops up another: "Abine initialization cancelled Restart FireFox (sic) to complete initialization and use Abine."

Cancel button pops up first window again. After a few of these, the second window is popped up instead.

.......

Tools Add-ons Taco Disable, followed by Remove gets the grey bar with the text saying that Taco has been removed. Exiting and restarting Firefox repeats the behavior above.

Against your advice, I tried installing 16.0.2 over 17.01. 16.0.2 now crashes every time. I have reinstalled 17.0.1 Behavior is as above.

........

I suggest that, once this problem is solved, Mozilla reexamine the approval of add-ons from Abine. This is not the first time that Abine has arranged to have a Firefox add-in that can not be removed.

Cordially, Joaquin

When working on with private on I close the program then open it back up and I can go right back into my email. It should make you have to log back in again. Also I can not change the settings in the privacy tab under options. Any time I change them and hit apply. I can go right back and they are exactly the way they were before I changed them. I need some help with cause it is starting to get annoying.

In the new firefox once clicked a link (middle mouse button) to open it in a new tab, there isn't a small border around the link like there was in 3.6. The border appears when switching to another tab then back. I want it to always show after click a link.

First of all I really hate the middle mouse button click to to open new tab. How to disable that? Next how to bring the menu (shown on the picture) when right clicking on tab bar, currently it gives the menu to choose toolbars. http://img717.imageshack.us/img717/8908/tabsa.png

And how to disable the context menu (when right clicking) in status bar (status-4-evar)?

The context menus when I click on File, Edit, History, Bookmarks etc. are invisible, you can see an outline of the menu but cannot see anything in it , same thing with right click context menus, occasionally they will blink between visible and invisible but 90% of the time they are just invisible. I can still click on selections or bookmarks but I have to guess where they are.

Have https://www.google.com/ set as home page.

What I get: Go to a website

What I do: click Bookmarks>Google url link

Result: https://www.google.com

Go to a website does result in Google home page loading, but it appears to be loaded locally, not via an internet connection. Have Flagfox installed as an add-on, but this does not load until I do step 2, and only then is any activity seen in the lower left hand corner of the browser as the Google page loads.

Odd thing is, without an active internet connection, FF reports page not found error and Google is not displayed.

Note that step 3 is missing a backslash at the end of the url, even tho it is set and entered properly in Options for General>Startup.  ???

A https connection should also be green if valid, and I am not seeing that on most https sites. GRC.com does show this green color, but that is the only one that seems to work for me. Clicking the lock icon does give me vendor ownership information; the others state 'unknown'. Example: "You are connected to mozilla.org which is run by (unknown) Verified by GeoTrust, Inc. Your connection to this website is encrypted to prevent eavesdropping.

QuickTime bug? My website uses simple HMTL with HREF="./whatever.wav". Firefox 17.0.1 just updated, but problem also with previous version. QuickTime reinstalled. WIndows 7 Home Premium 64-bit, but same problem on a MacBook. The QuickTime plugin used to play .wav files OK. Now though, at best you get just a few seconds of music, but it does not crash. New router, but the wav files play OK with Windows Media Player. OK, I could use Windows Media Player, but I want users of my website to have no problems with QuickTime.

Having run the page to check if my plugins are up to date, I'm told Java(TM) Platform SE 7 U9 and Java Deployment Toolkit 7.0.90.5 are out of date.

However, verifying the Java version, the webpage displays "You have the recommended Java installed (Version 7 Update 9)."

How do I go about remedying this?

I had to disable Flash-block to view videos in Facebook following recent updates of Firefox to 17.0.1 and Flash Player 11.5 on Mac Snow-Leopard OS X.6.8.

With the Flash Block extension enabled, I can view videos on all other sites, like news and u-tube and other blogs, and on Facebook with other browsers such as Safari.

I prefer Firefox, but I prefer it best with Flash Block enabled, because I have slow internet and most sites load more slowly without Flash Block. And Flash Block is a great add-on that eliminates a lot of annoying characteristics of Flash Player.

Is there anyway to use my updated Firefox for watching Facebook videos (and everything else I do) and to have Flash Block enabled? Are there Flash Block or Firefox updates to make this workable?

I really don't want to switch to another browser. I love Firefox.

Prior to the recent Flash Player updates from V 10 to V 11, and Firefox update to 17.0.1, I could watch videos on Facebook with no problem with Flash Block enabled.

I always used to be able to search and retrieve password -- but the UI has changed recently and whatever I search for nothing is returned; but for many sites it still auto fills in my name/password so they are there. I've tried searching for anyone else having this problem but can't find anything -- can't believe I'm alone though...

Do I just down grade -- or is there anything else I can do to get functionality back?

I do not want the address bar to generate a google search. I want to navigate to the address I type in. Firefox just updated to 17.0.1 . Tonight I typed in the web address of Project Guttenberg and endup on a google search page. This is no acceptable. If i typed the address incorrectly an error message would be my preference

Brand new FF 17.0.1 install. Apparently over the best FF: 3.5.

Steps to reproduce:

1. going to web page with recaptcha on it. 2. Does not appear. 3. Inspect it with "firebug" and between the script tags it says "Reload the page to see the source of https://www.google.com/....." 4. Refreshing the page does nothing. 5. Take the google URL and put it into new tab 6. the new tab says the (domain/cert?) isn't allowed, but allows me to add an exception for it. 7. I click "Add Exception" and it spits back the Javascript. 8. Go back to the original tab 9. F5 10. recaptcha now works.

This page works in FF3.5, and all versions of IE and Chrome attempted. Has the same non-working behaviour in FF14. Both FF's are on Win7.

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

POSTING ON BEHALF.

Can Firefox fix the problem that its last update created with Facebook? (Started this morning). Every time I refresh a FB page, I get the following java error message:

evalInSandbox:SyntaxError: syntax error

Very annoying.

Product: Firefox Product Version: 17.0.1 Operating System: Windows XP Operating System Type (Optional) eg. (Home Premium, Professional etc..) : Professional Add-ons, extensions and/ or Plugins Installed (If applicable): Recent changes to computer (If applicable): none Issue you are having/ experiencing: evalInSandbox:SyntaxError: syntax error on various web sites incl. FB Link to screenshot of issue (Optional): Error message of issue (If applicable): evalInSandbox:SyntaxError: syntax error How frequent is this issue? extremely frequent (8-9 times while I wrote this post) How long does this occur for (If applicable)? How long have you had this issue? since last update 3 days ago

Disabling java and add-ons did not fix the issue,.

It's not the font on the text that I type with, but the Address bar, Bookmarks(Include the images), so everything above the tabs(Include the tab text/images), and the right click menu. If I go into Firefox safe mode it all works fine, I have tried to disable all addons but the problem is still there.

Edit: Tried to Reset firefox to default, didn't work. Uninstalled firefox and removed everything, didn't work. Downloaded firefox portable from portable apps, works, but I don't want to have it portable.

Recently, most of the icons that signify specific sources or locations or actions on web pages in my browser have stopped appearing. I get either no image or only generic gray icons (like a document icon). It makes most sites (e.g. like Amazon) nearly unusable. I don't think I've made any changes recently in my browser or my system. What has happened and how can I get my icons back. (BTW, I am NOT having this problem with Internet Explorer.) I am using Firefox 17.0.1, with an up-to-date Windows 7.

Hi, I cannot open a pdf on mac - am running 17.0.1 on mac os 10.6.8.

I followed the instructions here: http://support.mozilla.org/en-US/kb/pdf-files-are-blank-and-cant-be-downloaded-mac?esab=a&s=pdf+mac&r=0&as=s but the problem is not fixed - I just get left with a blank screen in a new tab when trying to open pdfs (the downloads folder is also empty).

For example here: http://unetealfuturodeltrabajo.files.wordpress.com/2012/12/esthetic-world-dic-2012.pdf