Support Forum

I have just upgraded to Firefox 21.0 on my Solaris 10 system. (I know, it's not supported--sue me.) I have replicated the plugins directory from my Firefox 20.0.1 installation. All plugins appear in the Add-ons Manager, and work properly, in Firefox 20.0.1, but Firefox 21.0 tells me ``You do not have any add-ons of this type installed. How do I get Firefox 21.0 to recognize the installed plugins? Thanks.

Using firefox on my windows 7, keybar 1.8 customized search just appeared. it is annoying as it changes my homepage whenever i start firefox. also puts search on my toolbar. I uninstall it on programs but it stays on firefox. please help!!!!

Flash just started causing Firefox to freeze (not crash, therefore; no crash id's (Correction Below)). It was working fine until an hour or two ago. Also, Firefox now freezes on other sites. This just started less then 30 mintues ago. It seems, there are a few ways to 'temporarily' fix the issue, but it always occurs again immediately. First, if I use task manager to end the Adobe Flash process, Firefox unfreezes. Second, as far as it freezing on other sites, the only way to unfreeze Firefox is to end task on the Plugin Container for Firefox process.

I find it weird that this just started happened with no cause. I have not made any changes to my computer in months (neither software nor hardware wise) and I know I don't have any virus' or the like as I keep that very well in check.

As far as what I have done to 'attempt' fixing this issue, I have already tried updating Flash, downgrading Flash to 10.3, upgrading Flash back to 11.x. Restarting Firefox, rebooting the computer, booting into safe-mode, running Firefox in Safe-Mode, uninstalling & reinstalling Firefox (with a reboot in between). Nothing has fixed this issue. Any help would be very much appreciated.

P.S. I have no issues of any kind in IE, Chrome, nor Opera so I know this is a Firefox issue.

P.P.S. Checked about:crashes and found that Firefox actually made crash information on the flash plugin (but don't see one on the plugin container issue). Anyways, it was throttled so sent it on. Here is the information on that;

https://crash-stats.mozilla.com/report/index/939e22d2-0cec-45f5-8838-a4b4f2130126

Keep in mind, this was before I reinstalled Firefox, no new entries since reinstall.

I downloaded the Buffr app for Mozilla so I could easily share stuff to social media. Now I have three of their icons that show up next to my Google search bar...I want to delete them, any idea how?

I downloaded this setup file and when I tried to run it from my downloads window, the extraction failed due to it being a corrupt file. Is there another source for this file as well as the other file in the Firefox 4.0 English US folder?

i have tried the downgrade to ver 10 of flash. no problem in firefox but now my other programs that use flash will not run. error messages say that i am not up to the correct version. i uploaded waterfox and have had no problems using the latest flash. can you take the waterfox program segments and move them to firefox?

mark

When doing a google search, I see no thumbnail images for things like youtube video's or an image that would typically come from authority site. Is there a setting in FireFox that is inhibiting this?

Compared to IE or Chrome which does shows a little image in Google search results.

Friends:

The latest Firefox won't launch. Here's what I get...

gardei@gardei-lab:~$ ./firefox/firefox XPCOMGlueLoad error for file /home/gardei/firefox/libxpcom.so: libxul.so: cannot open shared object file: No such file or directory Couldn't load XPCOM.

Both .so files exist in ./firefox

Thanks. -- BG

Hi, Every One

I have latest version of firefox. Every time I start my computer and the first url I enter in firefox makes the whole computer not t respond for few minutes. I have only installed firebug to debug my website stashcity.com. No other plugins has been installed. Please let me know how I can resolve this. I have tried clearing cookies and other details in firefox.

I open my Outlook Web Access browser, read a message, and when I hit "reply" and start typing, Firefox puts my typing up in the address bar instead, even after I make sure my cursor is down in the body of my message.

This continues my previous thread.

jscher2000, it was my fault for the disappearance of Private Browsing. In changing the Privacy settings I inadvertantly checked the box that takes Private Browsing away. All is good now except the Copy/Paste issue.

jbacinti

I was lissening to online radio. Firefox needed to update. After the latest update the windows media player plugin dissapeared from the add-on list, while still being installed correct. I reinstalled it, but that didn't work. I replaced/deleted some files in firefox as suggested for similiar problems, but that didn't work either. Now I can't play wmp files anymore on firefox.

I hope u can help me solve this problem.

I reply to an email and when I go to send, nothing happens. I have to refresh to make it work. I have learned to copy the text before I refresh, or I will loose some of it. Don't have this problem with other browsers.

Whenever I click a link, it opens in a new tab. This just started almost a week ago, but I didn't change any settings or click anything--it just started doing it by itself. It is extremely irritating, because it just increases the number of tabs I have.

Hi There

I recently needed to restore my computer and I decided I'd backup my bookmarks before doing so to save me the trouble of re-adding them all. I followed one of the guides on this website and had my backup file ready to go, but when I went to import/restore them, it wouldn't take the file that was made.

After following the steps of the guide, Firefox created a "Unix Executable file". First I tried to import this file, then I tried to restore to this file through Firefox. After that didn't work, I just double-clicked the file and it opened up a terminal window (I'm on OS X by the way) and spit out some text then an error.

After that I just right clicked the file and tried to open in Firefox. I ended up with a bunch of text going off the side of the screen and after scrolling for a bit I was able to find some URL's to my bookmarks in the code, so the bookmarks are in there.

What can I do to restore these?

Auto update this morning

Ever since, I'm experiencing the worst, slowest, excruciating experience ever

I've been using Firefox since the beginning - how many years is that? It is my preferred browser - err, was ...

I'm about to move to Chrome if I have to wait nearly 30 seconds for pages to load

Gmail keeps complaining about a stopped script

please, help!

I,m trying to watch some RTSP files. A google search turned up how to configure VLC to play these files. I followed the instructions and it worked although with a clumsy copy and paste the video URL proceedure. I then found a suggestion that this plugin might simplfy the process. Problem is, I can't figure out how to use it. can someone help?