Support Forum

After installing Firefox is crashes and a crash window pops up. Firefox does not even load after installation. I've tried to install and re-install it many times, and tried older version. It still has been giving me issues. What should I do in order for it to work?

2 Feb 2013 Concerns: Firefox 18.0.1 often freezes, at random times, since about 31 Jan 2013 I am using Mozilla Firefox 18.0.1, Windows Vista, PC, Desktop. My Mozilla Firefox freezes since about 31 Jan 2013 at random times quite often, when I do see TV or videos, also with YouTube videos. It freezes especially when I do start TV or a Video, sometimes also it freezes when the video is running for some time. I do use Firefox mostly only for TV and videos, so else I do not see. Some days earlier (26 January 2013), I had installed the upgrade of the new Norton Internet Security 2013. The two Norton add-ons on for Firefox, I have both deactivated. I can get out of the freezing, when I do click to end the Internet connection. After I have waited for about 5 seconds, the Mozilla Firefox browser can be moved again with the cursor. After I click to close the Firefox, and wait for about 5 seconds, the freezing also does end. I did do two Windows restores, one to 1 week ago and the next to 2 weeks ago. After the restore, when I started Mozilla Firefox, it was at first Firefox 17. But to my very bad luck, Firefox started immediately to update to Firefox 18.0.1 I had seen this updating on Help – About Firefox. There were good times, when people could choose themselves which version of Firefox they wanted. After the restore, I had also downloaded the latest Adobe Flashplayer version (about version 11.5), but the freezes have remained the same. Is there a possility to prevent the automatic update of Firefox? So that I could choose which version of Firefox, I do want. When there is a serious bug in Firefox, I could nevertheless use Firefox instead of changing to the Internet Explorer. I know I myself am responsible to prevent hackers from entering my computer. I have read that 80% of users in Germany do not have any Internet Security against hackers at all. My Internet Explorer until now does not freeze.

when craigslist is visited and a category is selected the category is a different color the next time craigslist is visited. how do i change my settings so that each time i visit craigslist all the categories are the same color?

I have limited screen space, and use Nav Bar on Title Bar, and small icons, to reduce clutter as much as possible. Today there was a Firefox update, which seems to have increased the size of all icons, so that my 'small' icons are nearly as big as the normal sized ones used to be; thus both wasting vertical space and reducing the number of buttons I can get on a toolbar, and the amount of a URL that will fit in the address box. How can I restore all icons back to their original sizes?

I've looked a lot in Firefox, checked my add-ons, and searched support forums,but can't find an answer. When I pop out the "options" box, "tabs on top" is faded out & clicking it does nothing.

Thanks very much for whatever help you can give me.

The Issue.... Coupons.com plugin disapeared after upgrading FF to v21 (from FF Help Menu>About) I then was prompted to install the plugin when i went to print a coupon from coupons.com... the installation shows it succeeds with no issues, however the plugin is still not showing in the plugin list, and of course coupons don't print (You are prompted by coupons.com to download the plugin...over and over again)

How it happened..... I almost never reboot the PC. Before today everything was working fine. I didn't reboot PC, but decided to upgrade FF to latest version (previous was 20.something)... because i was getting a really long (and context insensitive menu when right clicking anything).

The upgrade appeared to run flawlessly, but then the issue with coupons.com became apparent, and upon a quick look in about:plugins, i noticed the coupon.com (coupon printer) plugin is no longer there....

I closed all browsers, uninstalled the Coupons.com plugin (from Add/Remove programs), and verified that Internet Explorer can't print coupons anymore from coupons.com. Then i reinstalled the plugin (from coupons.com) and Internet Explorer was once again able to print coupons. This means the plugin is being installed on the PC, and while Internet Explorer works, Firefox doesn't (since this version 21)

I have my system set to minimise windows by double-tapping/clicking them on the title bar. It works for most of windows (iTunes being exception). It's a system preference thingy, so it should work across all the board. After the recent update to 21.0, my Firefox is unable to minimise by double-tapping on the title bar anymore. Is there anyway to fix this issue, or will this be solved in the next update?

While viewing my progress during a Microsoft Flight Sim session on Google Maps my position changes periodically using IE and Chrome but not on Firefox. How can I change this?

When I open new tabs I like to open it to a new window but it will not work. No matter how many times I do it no window will open. I can open a new tab but I like it to be on a new window.

when I try to log in to Mozilla Add-Ons I get a page that says:

Oops! We had an error.

I have cleared cookies and cache. When I try to sign in to post a question on the Mozilla Add-on Forum I get the message: The specified username is currently inactive. If you have problems activating your account, please contact a board administrator. But nowhere can I find how to contact a board administrator. HELP!

greetings, i have a very weird problem with the website http://www.ncbi.nlm.nih.gov/pubmed/ which is the portal of the national library of medicine. When i put a query on the search field i.e. "diabetes" you get many pages of results. i cannot get past the first results page. Equally none of the other JavaScript buttons work. I checked with chrome and iexplorer OK. Also i reformatted !!! my pc and tired it before adding any software or antivirus/internet security. I also tried with my laptop and tablet same situation. This is a website used by millions of researchers around the world i am curious as to why this is happening.

Nik

I need to open a pdf in the firefox broswer, but since I clicked "open in TWINUI", and remember my choice, it doesn't let me open in the broswer anymore. How do I change that preference?