Support Forum

My Windows XP crached. I though it would be a great occasion to go to Windows 7 !

Fortunately, I have a backup of my disk, especially, the folder C:\Documents and Settings\MyName\Local Settings\Application Data\Mozilla\Firefox\Profiles

When following the instructions provided in the support pages like this one : https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile

this simple do not work!

I have been careful in closing FireFox before pasting the profile default folder from my XP backup, renaming the folder with the name of the default profile provided in the new Windows 7 forlder : C:\Users\MyName\AppData\Roaming\Mozilla\Firefox\Profiles

and when restarting Firefox, nothing happens ! no data restored, no password, no history, nothing!

I have even tryed to restore some files only like the 2 files for the password, but again, noting :(

Your quick help/feedback wil be much appreciated.

Best regards

some, program changed my default to homepage to some random search engine. Now, i change my homepage to - www.google.com/firefox by doing the following steps : tools>options>enter the address for the homepage and then click OK. Now, i close firefox. When i open firefox again, it goes back to that previous random homepage and not, www.google.com/firefox , which i had set it as. Please help in solving this problem

I have ask.com as a search engine. I tried deleting by uninstalling it but it is still there although uninstalled. I have uninstalled Firefox butt it comes back when I reload it. I am asking this question as a last resort as if I can't get rid of it I will start using Safari for my internet

When I click for a new tab I get a site "MyStart by Incredibar" I have unistalled the program but this site still shows up. I want to see my home page, or better yet the Bing thumbnails that used to appear. Where do I go to change the setting to get rid of the unwanted site?

Thanks

I followed the suggestions from post a year ago, but the answer I was directed to no longer works. This used to be easy until they changed the bookmark section on Firefox. Wondering why there does not seem to be a choice simply marked "New Folder" or if there is, where is it?

Firefox 15.0.1 "Remember my browsing and downloads history" In previous versions they were separate check boxes.

I tried "about:config" : "browser.download.panel.removeFinishedDownloads" changed to "true" but it didn't seem to do anything. Not sure if that is the correct variable too.

one question I am looking for help with is, when you hit the history button I want my last fifty pages to show up instead of just fifteen. Is it possible to change that setting?

TY

First time I visited a website, I followed a link, which had https instead of http as a protocol. The website is throwing error when I try to access it via https procotoc, so I have to delete the "s" letter manually every time. Even if I type the website name without protocol, Firefox adds https himself throwing me again on the error page.

I tried clearing cache, history, deleting mention of the website in the tips (shift+del after typing part of the url).

I have tried every option under all of the "Help" articles in order to find my missing bookmarks ('Favorites') from IE, and nothing has worked. When I tried "Import from IE", it loaded a list of Favorites at least a year old. I cannot find the current bookmarks which are stored in the folder "From Internet Explorer". When I click on the bookmarks icon (star) in the upper right corner, the menu no longer displays the option to select "From Internet Explorer". The only thing I have not tried is the "Restore" option available in the library window under "Import and Backup": I don't know which of the files listed would be the correct one, and the instructions caution that whatever file(s) are chosen now will replace the earlier file. I don't want to accidentally erase all of my stored bookmarks (hundreds of them), and be left with only the bookmarks that I've saved just recently - I also don't want to end up with an outdated (old) set of Favorites.

Hello,

Firefox 15.0.1 cannot import bookmarks from Safari 6.0.1.

I have followed the steps below:

1) Export all Safari bookmarks to an HTML file (File --> Export Bookmarks) 2) Import bookmarks into Firefox (Bookmarks --> Show all bookmarks --> Import and Backup --> Import Bookmarks from HTML)

Firefox seems to load the HTML file, but the bookmarks never show up in Firefox.

Any thoughts about why this is happening?

Best,

Jaime.-

If I am editing the location of a website in the Bookmarks Library (ex. from imab.com to imdb.com) then all the tags that I have listed for that website disappear (ex. if I had movie, info, actors as my tags they all disappear). Is there a way around that or a fix for it?

Firefox fails to delete cookies if set to do so on quitting and if the settings 'General->Show my windows and tabs from last time' have been set.

The problem is described e.g. as bug 794253, 443354 and 401187:

https://bugzilla.mozilla.org/show_bug.cgi?id=794253 https://bugzilla.mozilla.org/show_bug.cgi?id=443354 https://bugzilla.mozilla.org/show_bug.cgi?id=401187 .

As a result user tracking through cookies can continue even if Firefox had been closed before. Moreover another user could resume an earlier session and access pages an earlier user had not logged off from.

A work around is also described in https://bugzilla.mozilla.org/show_bug.cgi?id=443354 :
_{edit direct link to comment -J99} bug 443354 c48

In about:config set browser.sessionstore.privacy_level & browser.sessionstore.privacy_level_deferred to 1 or 2 as described with the bug report.

However, as a general solution this problem needs to be fixed in Firefox since most people will neither be aware of the problem nor of the work around.

Users can vote for this bug in Bugzilla to promote its solution.

whenever i opened a new tab, it used to open directly to the "new tab" page, the one with the thumbnails of your popular sites and such. but recently, instead of showing this, new tabs have been directly opening to the firefox home page instead. could someone help me get it back to opening to the new tab page, rather than the home page? Thank you!

I am missing some bookmarks. I must have accidentally deleted them some time ago. I have an old profile saved from 6-7 months ago that would have the missing bookmarks. How can I open one of the backup bookmarks files from the old profile or convert it to html?

I know how to export to html but that appears to not give me the option of selecting a specific file to convert. Conversion only converts existing bookmarks to html which will not help me, if I understand correctly what I have read. I know how to restore the bookmarks but my understanding is that they are then added to existing bookmarks. I don't want to do that because probably 95% of my current bookmarks are in the older much larger version I have saved in the old profile plus much more that I wanted to get rid of.

I was thinking of exporting to internet explorer, since I never use it and it has no bookmarks. I don't know how to select a specific bookmark file for export or if it is even possible to do that. If I can do that, however, I can search the bookmarks there for what I need and then add them back to FF.

Can you help we with this. Thank you for your assistance.

I am using firefox 15.0.1 on OS X Lion 10.7.4.

Each time I try to clear my cache, firefox just freezes. Then I have to force quit. I tried this many times. I have no clue what to do.