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Total questions: 76

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31

have this problem

Download helper not working correctly in firefox 20.0.1.

Since upgrading to firefox 20.0.1 my download helper is not working like it used too. Before updating to Firefox 20.0.1 I would click on the "Download Helper" icon and ch… (read more)

Since upgrading to firefox 20.0.1 my download helper is not working like it used too.

Before updating to Firefox 20.0.1 I would click on the "Download Helper" icon and choose what format I want to download, then a box would open and show my various downloads in progress. Instead I've noticed that instead of the the normal box opening there is this little arrow in the right-hand corner that I have to click on in order to see what is downloading and when I close the browser the progress box that I used to be able to see is no longer there and also I am now UNABLE to continue downloading like I was able to with downloadhelper!!!

I can't speak for anyone else but I prefer using Downloadhelper as opposed to the so-called downloader that has been built into Firefox 20.0.1.

How do I get the download helper to work like it used to and how do I get rid of that annoying download arrow in the right had corner?!

If the powers that be are going to make improvements concerning security I'm all for it but I want to the option to choose whatever addons I want to use without having them made unusable whenever there is an "upgrade".

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4

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5

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19

have this problem

vlc plugin not working

I have a cloud hd and videos stored there I would like to be able to play them without downloading them but when i try vlc page pops up but the videos don't play.

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4

new this week

3

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19

have this problem

Firefox not deleting history properly

Firefox used to delete history just fine, before the recent update. I have my history settings to "never remember history" and clear my history after signing out of any w… (read more)

Firefox used to delete history just fine, before the recent update. I have my history settings to "never remember history" and clear my history after signing out of any website. Firefox also used to log me out of all sites with the click of the "clear all history" button, but it now remains signed in. This is really annoying and troublesome and a waste of time for me to always have to sign in and out of every one of my accounts. I also cleared my history and still have youtube videos in the "recommended for you" section after I signed out and cleared my history, meaning it didn't actually clear it. When I open the "history" tab, it does not show any history.

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4

new this week

3

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17

have this problem

Having some problems with security certificates

Hello, In some pages, e.g. Twitter, and pages that load FB comments sections, I'm having problems with the certificates and the pages won't load. I don't get an option to… (read more)

Hello,

In some pages, e.g. Twitter, and pages that load FB comments sections, I'm having problems with the certificates and the pages won't load. I don't get an option to add an exception either, therefore I cannot access pages.

I have pasted the error details below. Here is some important info for you:

Version: 9.0.1 <-- Upgrading is NOT an option, this is a corporate machine Connect via proxy: yes

I doubt very much that this is an issue with the connection, as IE and Chrome are NOT having this issue on the same connection.


Error I get:

This Connection is Untrusted



         You have asked Firefox to connect securely to twitter.com, but we can't confirm that your connection is secure.
         Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
       
       
       
         What Should I Do?
         
           If you usually connect to this site without problems, this error could mean that someone is

trying to impersonate the site, and you shouldn't continue.

          Technical Details
         twitter.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is not trusted.

(Error code: sec_error_untrusted_issuer)


Can anyone shed some light? The usual troubleshooting I've come across hasn't helped me much.

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4

new this week

4

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15

have this problem

How to remove add-ons

I am running the latest version of Firefox (17.0.1) I have a number of add-ons all of which are disabled and which I would like to remove. Unfortunately there is no remov… (read more)

I am running the latest version of Firefox (17.0.1)

I have a number of add-ons all of which are disabled and which I would like to remove. Unfortunately there is no remove button.

I have read the FAQs and community help which tells me that if there is no remove button then the add-ons are there through being added globally by other software. However on of the add-ons that I want to remove is Google Toolbar for Firefox - how could that have been added by another application?

Any suggestions gratefull received.

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4

new this week

19

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9

have this problem

Plugin check (incorrectly) says my acrobat plugin is out of date and takes me to a reader install

Windows XP FF 20.0 I have Adobe Acrobat X 10.1.6. and the plugin checker says its out of date. I don't think it is, it's just not Abobe Reader. I don't want to have both … (read more)

Windows XP FF 20.0

I have Adobe Acrobat X 10.1.6. and the plugin checker says its out of date.

I don't think it is, it's just not Abobe Reader.

I don't want to have both Acrobat and Reader. When I do, then there's two different plug-ins in FF, but they both have the same names, but they seem independent and it just seems messy. It looks as if the same plugin is on there twice, one updated and one not updated, but it doesn't seem possible to remove either one. Which is actually good, b/c one is for Acrobat and one is for Reader, which I didn't realize until I started looking into all this mess. Also, there's no point in me having Reader if I have Acrobat.

It's weird that the plugin checker says the Acrobat plugin is out of date and directs me to the Reader 11 download to update it, eventhough I already have Reader 11 (thanks to the plugin checker). In other words, the one that is updated is Reader, but the one that is supposedly out of date just directs me to a DL that I already have installed. Sorry if its confusing.

Now I downloaded it, and have since uninstalled it, but it seems well-known that there can be issues with dl'ing Reader when Acrobat is already uninstalled (or something), as well as when uninstalling one or the other, so now I am nervous, because I didn't take any precautionary measures when dl'ing or uninstalling Reader.

I almost feel like I should uninstall everything (if possible) and just start fresh.

Anyway, point is, the plugin checker is wrong, right?

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4

new this week

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8

have this problem

how to use about:config to REMOVE Delta Search from my new tab

I am desperate to remove Delta Search from my new tab page. What do I do after I open about:config? I have done at least a dozen resets, have removed DS via add/remove, a… (read more)

I am desperate to remove Delta Search from my new tab page. What do I do after I open about:config? I have done at least a dozen resets, have removed DS via add/remove, am running a virus scan at present...this is TERRIBLE, and there HAS to be a way to get rid of it. When I do a reset, the new tab page is what I WANT...my previously saved pages. However, when I CLOSE FF and reopen, the new page is, once again, Delta. Can you hear me SCREAM? Can you see my TEARS? I am really fed up. Thanks for getting back to me with a solution that WORKS. jo

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4

new this week

3

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4

have this problem

How do I go back to version 20.1

I downloaded the latest update of firefox 21. I do not like it. The clear history tool has disappeared. I want to go back to the previous version.

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3

new this week

2

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60

have this problem

Why I can't update pluggins that firefox suggests they should be updated when i press the update button next to them?

I have tried to update the RealPlayer(tm) HTML5VideoShim Plug-In (32-bit) and the RealNetworks(tm) Chrome Background Extension Plug-In (32-bit) as is was suggested but wh… (read more)

I have tried to update the RealPlayer(tm) HTML5VideoShim Plug-In (32-bit) and the RealNetworks(tm) Chrome Background Extension Plug-In (32-bit) as is was suggested but when I press the button next to them nothing happens. Have tried that a few times...still nothing happens.

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3

new this week

4

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56

have this problem

I have too many options when I right click

Whenever I right click anywhere on a page in Firefox the menu shows every options, even stuff out of context, like View Image or Mute, when there is no audio or image. It… (read more)

Whenever I right click anywhere on a page in Firefox the menu shows every options, even stuff out of context, like View Image or Mute, when there is no audio or image. It also shows no spelling suggestions on misspelled words. Screenshot: http://i.imgur.com/ttetWpm.png

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3

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10

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41

have this problem

problems with gmail

I like firefox with the exception being gmail. When I go there I get a dialog box that reads "The page isn't redirecting properly". "Firefox has detected that the server … (read more)

I like firefox with the exception being gmail. When I go there I get a dialog box that reads "The page isn't redirecting properly". "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." "This problem can sometimes be caused by disabling or refusing to accept cookies." Any suggestions will be appreciated!! Thanks!

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3

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38

have this problem

Starting today, Firefox will not open Adobe Acrobat files in Adobe Reader, despite my putting Reader as default in Applications tab.

Until today, I had no trouble opening Adobe Acrobat files with Adobe Reader 9.5. (I need to use an old version of Adobe Reader, because I use a program called Macro Expre… (read more)

Until today, I had no trouble opening Adobe Acrobat files with Adobe Reader 9.5. (I need to use an old version of Adobe Reader, because I use a program called Macro Express that does not recognize later versions.) Starting this morning, when I click on an Acrobat file, I am asked which program I want to open it with. Even when I click "Do this automatically...", it doesn't do so. It asks me every time. I went into Tools, Applications, and changed all of the pdf related issues to open with Adobe Reader 9.5. This also doesn't work.

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3

new this week

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30

have this problem

Firefox Plug-in HD Video Player is missing

In the last day or two I have noticed a pop up saying " Firefox Plug-in HD Video Player is missing: " with an icon to install the plugin. I searched around the net and fo… (read more)

In the last day or two I have noticed a pop up saying " Firefox Plug-in HD Video Player is missing: " with an icon to install the plugin.

I searched around the net and found only one sight saying, " this is malware or a phishing program so do not download and just ignore. I am still able to watch movies and what not online but the message is just so damn annoying.

I am using adblock but it is not blocking that message. I am not really sure what to do. Any help would be greatly appreciated.

Thanks :-)

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3

new this week

1

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25

have this problem

how do I set the new tab page

how do I set the new tab page to a page of my choice?

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3

new this week

6

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24

have this problem

Yahoo mail not working

Recently there had been problems with Yahoo Mail and java, I updated but still unable to use it. The strange thing is that I have a PC (XP) whre it will not work and a la… (read more)

Recently there had been problems with Yahoo Mail and java, I updated but still unable to use it. The strange thing is that I have a PC (XP) whre it will not work and a laptop (win 7 ) where it does work. Both computers have the latest update of Java and both have the most current version of FF. Anyone have any ideas why one works and the other does not. Maybe it is not java, but I can't think of anything else. Open to suggestions. Thanks

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3

new this week

2

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19

have this problem

Where are my cache files?

Ok I have a new problem with the new Firefox. I just updated my Firefox to the newest version. But while I’ve been using the old version I use a very good feature I liked… (read more)

Ok I have a new problem with the new Firefox. I just updated my Firefox to the newest version. But while I’ve been using the old version I use a very good feature I liked about Firefox a lot .that was the cache folder and cache files used to create for using software like downloading so many kind of files like videos pictures and any content I’ve browsed on the net by Firefox. All those files been there in a folder in this location (C:\Documents and Settings\A\Local Settings\Application Data\Mozilla\Firefox\Profiles\r52ck3aw.default\Cache) and I could use that to preview all those files but now when I go to that folder there is just like thousands folders and none of my file is there you only can find a few of them. Please don’t tell me that I no longer have that folder and cache files like the old versions? Please help?

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3

new this week

2

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12

have this problem

How to change search engine to Google instead of Yahoo at initial Mozilla home screen?

Mozilla home page ---> search bar ---> goes to Yahoo search engine. I have searched & looked up other user's problems with this: https://support.mozilla.org/en-US/questio… (read more)

Mozilla home page ---> search bar ---> goes to Yahoo search engine.

I have searched & looked up other user's problems with this:

https://support.mozilla.org/en-US/questions/933375?esab=a&as=aaq

I have tried all of the steps (about: conifg, renaming/deleting spigot file, reset)

And nothing works.

I'm running Win xp. Please help me.

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3

new this week

12

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9

have this problem

PDF.js viewer mangles embedded font

I have a number of documents I want to embed in webpages for easy access. These are PDFs generated with pdftex locally under MikTeX. They use Adobe Minion Pro font. They … (read more)

I have a number of documents I want to embed in webpages for easy access. These are PDFs generated with pdftex locally under MikTeX. They use Adobe Minion Pro font. They render flawlessly in Adobe Reader, Sumatra, PDFXchange, and in Chrome (with its built-in viewer). They are also fine in APV PDF Viewer (MuPDF library) and PDF to GO (Documents to Go) on Android . . . you get the idea. But in Firefox they render interspersed with random characters. Example pdf and screen captures available (I don't see a way to post them).

In the meantime I've replaced the PDF.js with the Adobe Plug-in which fixes the issue for me. I'm concerned about others who may visit the site with Firefox as the default setting leaves these documents all but unreadable. Must I alter them to use a different font in order to preserve compatibility with pdf.js? Minion is widely distributed and well regarded (and not cheap) it would require significant adjustment to the formatting as well . . . Please advise.

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3

new this week

3

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7

have this problem

How do I shorten the address bar?

The address bar in my Firefox covers so much of the space I cannot see some of the icons either side, reload, home, stop ,etc, so how do I resize the address bar?

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3

new this week

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5

have this problem

how to change the page that appears when i open the new tab page using the + sign on tab bar?

whenever i open a new tab using + sign on tab bar, a website appear , of which i do not have any knowledge. i just want the old setting back. this must be my or my friend… (read more)

whenever i open a new tab using + sign on tab bar, a website appear , of which i do not have any knowledge. i just want the old setting back. this must be my or my friends wrongdoing. please help.

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