Support Forum

More and more frequently, when I open a web page, the text is distorted. If I place another window over the text or highlight it, the distortion disappears. If I scroll the web page, the distortion scrolls with the text.

I've attached an image. Does anyone know what this is or how I can fix it?

I am currently using Firefox 21. Since the 19, the "clear history" function in Firefox history menu has disappeared. So no way to click on it and clear history as desired, last hour...or everything. I have uninstalled and re-installed the browser several times no change. Only way to clear history is by deleting manually on the left side of the window after doing Ctrl+H. Is there any way to fix the browser?

SUPPOSEDLY this issue was solved; it wasn't, not by any of the answerers. I solved it. I tried Search Reset 0.2 and found that it did NOTHING. Same problem: Every time you open a new tab, Bing opens the accursed thing (I blame Mozilla because when I installed the package I got from their site, it informed me during installation that it was optimized for Bing and I LOATHE Bing and was pissed because no non-Bing alternative was offered), NOT the default New Tab page with recently used page panes on it. I removed a disabled toolbar incompatible with this newer version of Firefox, uTorrent Community Toolbar, and Webroot toolbar (keep in mind that the Search Reset is supposed to be a No Restart Required add-on). I restarted, opened a new tab, and was gratified to see NO BING BULLCRAP.

One might argue that this was covered and closed already. Not exactly, not specifically. Generalities are NO GOOD for specific problems. I can't explain WHY this worked, because NONE of the toolbars had anything to do with Bing, and none of the toolbars in question had been active (uTorrent Community Toolbar had been removed in Control Panel> Programs & Features, yet still showed up in Firefox's toolbars list; this seems to happen with Firefox sometimes).

I don't need an answer...NOW, but I think a few others might find this works for them. For a variety of reasons, not everyone will get the same results, or even SEE this problem on their systems. I would have added this to the question that didn't satisfy me, but someone CLOSED it.

bp-b23c43ab-1d1c-4c4a-b1d3-4d0ae2130517

firefoxが一日に何度もクラッシュします。クラッシュするのは特定のサイトを見ている時ではなく、ランダムに発生します。また、何らかの動作を行っている時だけでなく、ただブラウザ画面を見ているときでも発生します。

クラッシュしない方法を教えて下さい。 よろしくお願いします。

When I open a new tab, I get a screen that has pictures of my most current sites I have gone to. How do I have those removed so when I click on the "+" (for new tab) that it goes directly to "Mozilla Firefox Start Page"?

Its defaulting to this search engine when I open the browser and its redirecting me to unwanted websites and blocks or turns off my firewall and antivirus protections

I try to change the default search engine in the search bar (to Google) by following your instructions, including by deleting all the other available options, but every time I re-open Firefox, all the other search engines have re-appeared and the default engine is Yahoo, not Google.

I'm on Windows 7. The browser won't accept any commands after my computer is woken from sleep mode. This only happens on the latest version. I had to revert back to 20.0.1.

I have a problem with Firefox 20.0.1 under Windows 7 with Shockwave flash 11.7.700.169. When I access a web site / web page with some content that requires Shockwave (usually videos) I can view the video, however, when I exit Firefox, it will crash with "Firefox encountered a problem - check for a solution ...". I also have a web site "MyHeritage" that when I access a family tree I repeatedly get a message "Video driver stopped working - NVIDIA driver ... has successfully recovered". If I disable Shockwave, Firefox will not crash in both cases, unfortunately, I cannot watch any video content. I did go to the Adobe web site and updated what I thought was my version of Shockwave, unfortunately this installed Director for netscape V12.2, I have disabled this plug-in. BTW - running Firefox in safe mode (add-ons disabled) stopped my NVIDIA driver from crashing and also stopped Firefox from crashing when exiting.

Firefox just out of nowhere decides to disable the flash plug-in without asking me. And everytime I go to a site that uses flash, I have to see this message (see link below.)

https://support.mozilla.org/en-US/kb/why-do-i-have-click-activate-plugins

So how do I reactivate the flash plugin without updating it? The reason I do not update it, is because when I update it, I get a constant pop-up error message. And when I uninstall my flash altogether, the constant error pop-up messages stop, but now I get the "you don't have it installed" message. And when I download an outdated version

So no matter what I do, I have problems with this. I don't want to have to keep clicking the "always activate plugin for this site" button, for every site I visit on the world wide web, because that is out-of-this-world annoying.

I'm getting really irritated by firefox, and their bull. I will not update because you can't keep up.

I am using windows 7. For the last few weeks, almost every time I click on a website I get a survey popup. I've tried all the normal ways to get rid of them, but still they popup. I've downloaded Spybot and Malwarebytes, and still no good. How can I stop them?

the real player down loader is no longer visible in videos in you tube asnd other video sites the add ons in the fire fox tool does not have the real player add ons visible although i have the latest version of real player installed and it works fine with IE. Could someone please help me fix the problme it was working fine till yesterday. It is irritating

I have been using the Downloadhelper add-on for years on my laptop with no problem. I noticed about three days ago it was no longer working with any Youtube videos. The rotating icon is still working, and when I click on it, it still gives me the file type choices for downloading. However, after I click my choice, the green arrow shows the downloading process, but comes up '0 bytes' for every type of video.

I am not having problems downloading videos from other sites that I've used before, just Youtube.

Also, I am able to use Downloadhelper with Youtube on my other computer without a problem.

Can you please help? Thanks.

Since I've upgraded to Firefox 19.x, font rendering has been completely broken. Fonts are all messed up, distorted, etc...

See here: https://support.cdn.mozilla.net/media/uploads/images/2013-03-07-20-12-39-1f0313.png

I've read through many suggestions about changing options in about:config, and various other settings, but nothing seems to work.

The browser is totally useless like this.

Any help on how to fix the font issue would be greatly appreciated!

After i updated to the latest flash player (11.7) I have problems with video streaming. The video plays but after a while the audio stops and the video will keep playing but will also stop after a few seconds. Is the new flash player update at fault?

All of our PDF file build in Abode Indesign CS4. If any pdf open with mozilla, will come error message will be come on top of page. why this error coming every time and every pdf files.

As of late, my Firefox browser has been freezing my entire computer. It keeps saying that it is "not responding", my mouse turns into that blue circular loading screen, I can't exit anything, I can't even open task manager, I have to take the battery out just for my computer to turn off.

I scanned everything with Norton; didn't detect anything. I even did the Norton Power Eraser, still nothing. I set Firefox to run the program as an administrator and I thought it was fixed but it wasn't.

I even update my plug-ins and for some reason, your website keeps telling me I need to update the same ones, so I can't even rely on that.

I noticed that it does happen when I'm on a Youtube page. Like when I've paused a video.

It opens fast, it browses fast, it goes to certain websites fast. It's this annoyance that has really bothered me and has considered me switching to Google Chrome.

If you don't want me to, then tell me how to fix this issue.