Support Forum

Facebook does not open at all. All I could see is a blank page with the address (https://fa...) displayed in the tab. I updated from 18 to 19 but the problem persists. Please help me.

I have had no previous problems with loading Facebook until today. The page loads with text only, flush left, no graphics, and it loads very slowly.

I have deleted my cache, history, cookies. I have restarted in Firefox Safe Mode. Nothing has worked.

As far as I know I am running the latest versions of Java and Flash Player.

I have a Samsung Galaxy S2 with Android 4.0.4 and Firefox 17.

Using instructions from this page ( https://support.mozilla.org/en-US/kb/how-do-i-watch-flash-videos-firefox-android ) I installed the flash player and I can play flash videos on various websites, including youtube *IF* I enter the "desktop" version of the website.

But if I open the mobile version of the youtube website ( m.youtube... ) and I try to play a video, then the built-in youtube for android application is being launched automatically. This does not happen if I use the default android internet browser; in this case, the youtube videos are played correctly, without any unwanted redirect or application launch occurring.

I would like to know if I can configure firefox to play youtube videos by itself instead of launching the youtube application.

Thank you.

Unable to connect

         Firefox can't establish a connection to the server at www.google.com.
       

 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.

Millions of websites that call Jquery datepickers in input fields with a date attribute no loner work today for users viewing those sites with FF 19. First Chrome breaks date pickers, now Firefox. I suppose the rest of the browser will not want to be left out of whatever brilliant idea on the horizon that is the root cause of all this, but this is serious. MILLIONS of websites no longer work, and webmasters are scrambling to find solutions. Whatever was planned by all you browser folks for input fields with a date attribute, will never materialize because you have forced people to call date pickers by some alternate method. That means input fields with a date attribute will be disappearing.

Thanks a lot guys!

I do not have any more information. I do not know how snap.do got on my computer nor do I know how to get rid of it. I cannot get firefox to run because I cannot get rid of snap.do.

Edited by a moderator due to language. See the Rules & Guidelines .

or how does one enable this? I've tried the phony add-on, but hotmail/outlook continues to only display in desktop mode. It's practically unusable in this mode. I am trying to use the mobile version of the site on my phone. I have a Samsung Galaxy SIII running Android 4.1.1.

How can I reset the DEFAULT zoom view in Firefox at 125%, like IE, so I don't have to reset it every time ?

I have seen this question asked previously and it seems there is no answer.

I know that one can change each individual web page (that reset defaults back to 100%) and, alternatively and apparently one can load an add-on to fix the default size at Full Zoom.

... But any hints on how to achieve a DEFAULT 125% zoom would be much appreciated.

The page isn't redirecting properly

     This is what I get when I try to load gmail, it was working fine until yesterday. I can get in in Chrome and IE but not Firefox - what has happened all of a sudden.

There has been a lot information and solutions based around Text Enhance being a browser issue. However, I find that this cannot be entirely correct. My site has visitors using various browsers and recently I have had several visitors complain that they are seeing Text Enhance on my site and only my site.

I can agree with them as I have also only seen Text Enhance on my site. I have seen it using a brand new Mac Pro without ever changing the default setting. I have also seen it on Android, again without ever changing the browser default settings. Not only have I seen it using several different browsers and machines but also using different servers. I have never seen Text Enhance on any other site I have visited.

Could it be that I have infected my Magento site when I have updated some content?

I have recently followed some instructions from Botcrawl.com to remove it from Firefox and this has worked on my browser. But what about my visitors to my site blinds-emporium.com.au?

I can pin applications to the Start/Metro page in Windows 8 but cannot see how to pin a website using Firefox. I have seen on the 'How to Geek' site that it is simple to do in IE and Chrome but I don't use those browsers. Does anyone know how to do this please?

I tried updating Firefox to 19 and then even the Beta 20 version. I have rebooted computer countless times. On the same computer, I can open IE and bring up ESPN and the drop down menus work fine so I know its not a computer issue and it must have something to do Firefox. I tried the "starting in safe mode" and disabling add ons because I saw those suggestions but that didnt work. I also tried unchecking the box about hardware acceleration because I saw that suggested also and needless to say that didnt work either. Can someone please please help me, its very frustrating.