Support Forum

Desktop sync is broken and instructs to obtain "Your Recovery Key" from a working device. Only working device is Android Firefox. What is the magic incantation to get Firefox (v21 beta) on Android to reveal the needed sync Recovery Key?

I had Firefox running with probably 8 windows. I closed them all, plus other programs and rebooted the machine. After that Firefox wouldn't start. I have uninstalled and re-installed twice. The Profile manager won't run ... so I manually removed the preferences. I have tried clicking on the desktop icon, right clicking, right-clicking the firefox.exe entry in the file manager. And nothing happens. The firefox.exe *32 process appears in the task manager ... but the program isn't running. Absolutely nothing happens.

I am running Win 7 on a ACER laptop with an I5 processor and 4Gb of memory.

Bookmarks vanished on multiple computers.

Error message on all platforms: Sync encountered an error while syncing: Unknown error.

Android device seems unaffected. Attempts to re-sync good data from android device have no effect. I filed a bug report but after over 15 days it was marked as a duplicate and rolled into another bug report. The solutions there are way (WAY) beyond my technical level of expertise, and look to be for the unix OS. Something about a corrupt root.

I've been very reluctant to clear my sync data, because the impression I get is that I'll lose all my bookmarks. The entire reason I started using Sync was to back them up!

Computer1: Win7 enterprise sp1, 64bit. Firefox 17.0.1 Computer2: Win7 enterprise sp1, 64bit. Firefox 17.0.1 Android device: Dell Streak7 Android 3.2 Firefox 17.0

Every time I go to a page a popup appears in the lower left hand corner and one randomly appears in the right side. The right side is ad choices. How cam I delete these? I have Mozilla Foxfire and windows xp

Hi,

I'm using Firefox 18.0.2 on my several PC's and synch works fine between them. But on my Smasung Note 2 (Android 4.1.2) Firefox could never synched bookmarks from PC. However opened tabs seems to be synchronized from PC to my mobile phone. But none of mbookmay PC rks seems on my Phone. I got no error message after synch operation on my android phone. But no bookmarks synchronized.

All options including Bookmarks selected under what to synch menu. I also tried only to select bookmarks, but helped.

I'm waiting this feature to work during a few months, through different firefox PC and android releases, now as a final hope I'm contacting with you.

My synch usename is buyukbang@gmail.com and I'm using default Firefox server.

I'm sure there is a bug blocking my bookmarks to be synched to my Android Phone , I really want to help Firefox devs to fix these bug.

Regards....

I cannot sync my Firefox 18 desktop with iPad or iPhone browsers. I have tried everything suggested on the Web and have tried safe mode as well. When I enter the three-line synch code, I get a sync failure. I have deleted my account and then set up a new account without success. Manage Account does not appear in the options sync tab. How do I manage my account to get the recovery key?

I’ve spent hours on this and am considering using Chrome as my regular browser since I have no trouble syncing Chrome with apps. Help appreciated.

In the latest version of firefox 17, when i switch flash videos to full screen, the video doesnt show the video controls, which allow you to play/ pause the video or see how much time of the video has gone. It is there when i press back and return to the minimized version.. but for some videos when you minimize after full screen the video starts showing several colours instead of the video.

Yesterday firefox was normal, today all the text in firefox was gone. All I did was changing my start menu icons to small size and now I cant seem to reverse the effect in firefox. please help.

After opening sites a menu pops up at the top of the screen and a menu pops up at the bottom, suggesting or advertising related topics.

I must opt to close the goddamn things if I was the use of my full screen.

How do I stop thin annoying invasion my choice not to have popups?

I set up Sync on a Linux Mint os. I had to go back to Windows 7 os. Once I set up Firefox on the new os, I tried to recover the data from Sync, but I couldn't access it. I have my Recovery Key.

When I use the Firefox browser to surf the web, on nearly every web page I visit an invasive advertising platform creates anchor links on the web pages (anchor keywords with two hyperlinks under the anchor word) which when clicked takes the viewer to an advertisement. Most of the links seem to be part of an advertising platform owned by "Text Enhance," which I have contacted to complain about. They sort of played dumb. I said I thought it was the result of some malware from which they were the sole beneficiary and they assured me they didn't instigate it. I went to the Warrior Forum and some members suggested it sounded like it came from one of your extensions or plugins. My security and technology consultant scrubbed my computer and they deleted some of your extensions and plugins and the problem went away. But two weeks later, it's back and it's pervasive. Even words in my online banking accounts are showing these text links.

Aside from security concerns, my biggest fear is that they are stealing traffic from the websites I publish--websites where I'm trying to sell either my own or affiliate products. And that upsets me greatly.

I'm sure I'm not the only web user experiencing this problem. If other web publishers are also getting their traffic stolen and directed to a competing site, you can bet that there will be a class action lawsuit on the horizon for Mozilla. So I suggest you get to the bottom of this situation and rectify it, because a lawsuit will be the inevitable result.

I don't mean to alarm you because I use Firefox as my primary browser. However, I checked IE and Chrome and Chrome is exhibiting the same situation. So I'm not really sure how this is happening, and that's why I'm contacting you about it.

Please let me know if you know how to de-activate this invasive pest.

Regards, Tom O'Boyle toboyle9@yahoo.com

I have tried many of the method suggested by user but AVG Secure Search is unaffected or goes away but keeps coming back.

I don't understand how it only seems to affect people running Firefox and why Firefox seems to rely completely on forums and suggestions by users as to how to fix it. Why is there not an official Firefox answer to this problem that seems to be a problem for a very large number of Firefox users?

My Firefox browaer starts with searchnu rather than Google. When I try to reset it it says that the searchnu tool bar has not allowed the change to take place. How do I step by step remove this malware program. My pc tools won't remove it

Hi, Somehow, Babylon toolbar and search provider got installed. And now I want to get rid of it. So, 1) I uninstalled it from "add or remove programs" in the control panel 2) cleared out the "add-ons" from all the browsers and even 3) searched the registry for "Babylon" and deleted all the traces of it 4) searched C: drive for the keyword "Babylon" and deleted all the folders

But still to my surprise, the search results of about:home in Firefox 11.0 came out of "Babylon"

Question: How can I enable in Firefox (currently 7 - beta) to run javascript in the url bar. I mean running: javascript:alert('iaurt'); in the url bar. I remember this worked on previous firefox versions... And this works in IE but on Firefox it doesn't :(

I was receiving a lot of trash emails and such and cleared all my cookies and history. Now I am getting this pop-up and it is interferring with my internet usage, "Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function." What is it and how can it be fixed, deleted, gotten rid of, etc. Thank you

I accidentally downloaded and wrote over the Firefox version I had with the new 7.0 version of Firefox after I read that my Mac OSX 10.4.11 is not compatible. Is there a way to download an older version, a compatible version of Firefox?