Support Forum

I have a nearly-new Mac 10.7.5. Downloaded Firefox just fine. But many (not all) pages give me a popup saying that additional plugins are needed to display all the content. When I click the "Install missing plugins" button, I get a popup saying, "No suitable plugins were found." Does this mean the popup saying I am in need of a plugin is false, or what?

I was just working on an eBay listing and I pressed the "delete" key when the cursor was not in a field and it made my browser go back a page. In doing this, I lost an ENTIRE LISTING WORTH OF WORK! This is such an annoying feature! I don't want my delete key to do anything except delete text. How can I disable this feature that makes the delete key perform the same function as the "back arrow". For example, if the cursor was out of this box right now and I pressed "delete" by accident, I would have to re-type all of this text! This is a stupid feature. Please tell me, how do I disable it?

I just this morning updated to FF 20.0. I regularly empty my cache, and in the past after doing so it most times showed as empty. When it refused to empty completely (usually showing X# of kb remaining, I'd then quit and restart Firefox, and after doing so I'd be able to completely empty cache.

Not so since installing FF 20.0. Regardless of how many times I quit and restart, Cache will no longer empty, instead leaving some Kb.

To me, this is like having a Stop button which really slows down a machine, but does not bring it to rest,

Solution? Without trying to get back to an earlier version?

Thanks,

Lance

On your help line I've found lots of messages asking this question, but no solution given. I always close the tabs, and close down the computer. It still happens. Is this a problem from your end? Please help us get rid of this annoying message.

I would like this option fully removed because now it is easy to have two windows open, one as private, one as normal, and one can view inappropriate things more easily by quickly closing the private browsing session so I feel I cannot monitor my kids activities as easily...

this is a popup called value apps, it comes up when i start firefox and cant be closed until I quit firefox. it has a picture of a piggy bank with cash going into it. it says try it now then says by clicking try it now you agree to the access, collection and usage of your information by value apps. I love firefox but this seems connected to your website. i think it might be some kind of virus

I have a Mac Desktop running 10.7.5 and am trying to import bookmarks from Firefox on an older Mac running 10.3.9. I exported the bookmarks file to an html file successfully and copied that file to the new Mac. Following the suggestion from Firefox help, I then tried to import those bookmarks from the html file but when I went to the bookmarks toolbar, there is no import option of any kind shown to take the next step. What is wrong?

Not Found

The requested URL /pub/mozilla.org/firefox/releases/21.0/mac/ja/Firefox 21.0.dmg was not found on this server.

This link was broken on v20!!! and NOW v21

JUST FIX the LINK I tweeted to FIrefox!! no answer!! BUNCH of ROBOTS!!!!!

Everytime I click on a link, which should open as a new tab, I get a blank screen and am required to "allow." This happens even in the same account, such as going from gmail to my google calendar. I added adblockplus and donttrackme, which might have caused it, but even after I uninstalled the same thing continues to happen. Any ideas how to prevent the allow requirement?

I have a question about crashes. Every time when I did images search, my firefox crashed. And sometimes, when I opened firefox, web pages suddenly closed and crashed.

I went to support page, I tried software update, firefox update, plug in update, OSX update, security ware update,reset the firefox, open with safe mode(When I opened firefox with safemode, it didn't crash.). But I can't solve the problem.

Is this crash happen because of the internet security software? If you'll have time, Could you help me?

Using Firefox 20.x , configured to always be in private browsing mode. For some reason, after a while of browsing, when I open a new empty tab, there is content saved on the dashboard of recently visited sites. This seems almost exclusively to happen only with images from i.imgur.com . These sites do not go away after closing and reopening the browser. The only way to get rid of these is to clear all my recent history. I should not have to do this, as my browser is always in privacy mode.

I am really not sure how to test this. If I clear my history, and go to imgur links, it does not happen right away. After a few days of web surfing, I will open a new blank tab and see there is content available in the new tab window. All those spaces should be empty.

Any ideas on how I can hone in on what is going on here?

Hi,

This problem has been going on for a while, I thought it might have been the version of FF but it is still not solved. So my problem, my spell check does underline, no problem. But when I would like to correct the word and do a right click with my mouse the whole text field box freezes until I right click again with my mouse.

Also no suggestions do appear.

Any tips?

Cheers!

The drop-down menu doesn't work and the search filed coding doesn't function properly in Firefox. It works correctly in IE, Safari and Chrome.

airportintel.com

I had a programmer install the code but he has been unable to determine why the site doesn't work right when Firefox is the browser. The search field sends the user to a specific airport for more information. Right now the only active airport site is SFO. The rest of the entries are for testing and don't go to a valid site.

Is there are reason for this and maybe a way to correct it. I've tried to clear the cache with no luck.

Firefox on Lion is not recognizing the VLC plugin. I've attempted to reinstall the plugin, but Firefox will not recognize it. I've also verified that it is installed to the correct location (/Library/Internet Plug-ins)

Since Firefox 14 came out on OSX I've been really annoyed by the Lion full screen. I don't exactly hate it but the problem is that the toolbars (awesome bar, bookmark bar etc.) no longer auto hide when in full screen on OSX Lion. Please tell me there is a fix on the way or some quick easy fix for this. I want my screen filled up again. So annoying when I view images.

I'm sticking with 13.0.1 until someone can offer a fix.

Thank you.

I just updated to 18.0 yesterday. Since then, Facebook will crash FF upon login without fail. I can get to the main page (where I'd log in) but as soon as my home page starts to load, Firefox is unresponsive. I haven't noticed any issue with any other websites.

Flash and Java are all up to date, and I've checked my plug ins. I didn't have any issues with 17.xx, whatever was before 18 on the Release Channel. Any possible solutions/ troubleshooting I may have missed?

I'm running OSX 10.7.5, FF 18.0.