Support Forum

Yes, I access the web, but not google since this afternoon. What is the matter with fire fox suddenly not accessing google anymore? As this is vital, fire fox is of no use if it cannot google search.

not to many details except safari runs at 24 mbs download compared at firefox at 10 area... is there something that needs to be tweeked ... I checked around preferences... I don't think its my comp thats the problem after all one is working compared to the other .... Yes i have ran a virus checker . and it came up with nothing.... Can a loaded up browser keep from downloading quick ? thanks Jeff

I have searched for all the relevant information (i.e. yahoo answers who were pretty useless) but I cannot remember how to make the site show the log in box. Possible problem with the script. There was a help page for this problem but it doesn't exist now. At the moment, www.aimsperform.co.uk just shows up a blank page. I have made it work before - cant remember how. Can't use IE as I am not using windows. Help!

when i first started Firefox 3.6.12 I was given the choice of a few background designs behind the toolbar. I chose a xmas design; now I want another. How do I find another choice?

The past week, every time I click on anything - an e-mail in gmail, something on a website I want to go to, the arrow to scroll on a page, the Mac colorwheel comes on and it takes forever. I finally got so frustrated I switched back to my old Safari. But this is a new problem, and I didn't do anything to the computer to cause it. My internet connection is fine (cable) as Safari works great. So what's going on? (I have version 3.5.9)

I down loaded Firefox 4 as you promoted and lost internet service! Message says it won't work with my OS version. It took me a LONNNGG tome to locate the Firefox 3.6.16 to reinstall, so I am sending this in to help others. www.mozilla.com/en-US/products/download.html?product=firefox-3.6.16&os=osx&lang=en-US Your web site says you will soon no longer be adding improvements to 3.6.16, so I should switch to Firefox 4. How do I do that? I have no intentions of screwing up my Mac by upgrading to OS 5 or 6. I want to stay with OS 10. 4.11. And judging by the other help messages, I am far from the only one. Please fix Firefox 4 to work for OS 4! And WARN people about OS X needs Thanks

As soon as I try to load a site the browser does not load anything at all until I start moving my mouse around. I tried updating flash and using different settings and preferences but to no avail.

I know there is an add-on "Media Loop" for Firefox that implements the loop attribute for HTML5 videos/audios, but I don't want to force every visitor of my site to install it.

When I go to a bookmarked web site, I get the message (firefox prevented this page from automatically redirecting to another page) I can click on (allow) and it will go to page I want but it is irritating to have to keep doing this. How can I resolve this

FIREFOX 3.6.3, IDK if this is an update from what I had but it used to be on firefox I could block 3rd party cookies, now, even though I have found directions about how to do it, those choices are not showing up on my computer and so every cookie under the sun is being added and slowing down my computer among other things. i'm using o.s. 10.4.11 TIGER

I must have mistakenly taken onboard inbox.com a few days ago when downloading an image. Now whenever I load Firefox the opening screen display the inbox.com page instead of the Google page. How do I get rid of Inbox?

Im trying to create a screenshot because every time I long onto a specific site it gives me a problem....Ive tried clearing cookies and cache and it stills gives me problems....I want to create the screenshot to show the compnay....how do I do this?? thanks for your help.

Over the last few days Gmail has begun malfunctioning. The buttons (forward, move etc.) have stopped working, and when attempting to reply to messages the error 'cannot load rich text editor' appears. This fault is duplicated on two separate macs and does not appear in Safari.

URL of affected sites

https://mail.google.com/mail/

I've recently switched to Firefox from Safari and I love it. The one thing I miss about Safari is the autofill icon that you can click on and it will enter your name address, phone number, email address etc in the appropriate fields with just one click. How do I set this up in Firefox? I've looked through all the help categories and none of them seem to fit.

I cannot open pdf file links. How can I fix this. nothing happens when I click on a pdf link, a new window/tab will open up and it does not attept to load a page, I just get a blank window.