Support Forum

In the past few days I have been getting the following popup when I use firefox as my browser: Exc in ev handl: Error: Bad NPObject as private data!

I assume it came from your latest update. I have windows vista with a 64 bit processor, and I am using the latest version of firefox. I checked to see if I was getting the same error message with explorer and I am not. It appears to be some sort of conflict with java script. Can this be corrected?

google toolbar does not work and will not download to firefox 5.0.

Moderator edit - 07-23-2011
The Google Toolbar "will not be supported on Firefox 5 and future versions."
http://googletoolbarhelp.blogspot.com/2011/07/update-on-google-toolbar-for-firefox.html

http://www.google.com/support/toolbar/bin/answer.py?answer=1342452&topic=15356%29

Safari uses one-finger gestures with lion to support back/forward browser buttons Need firefox upgrade to do the same, because mission control intercepts the previous gestures.

ChatVibes is a new plugin that is supposed to allow you to video chat on facebook. my wife invited me, so i clicked on it. now i have this stupid toolbar that i have to disable every time i turn on firefox. there is no program listed on my computer, and no addon listed in firefox.

On the symbol that is supposed to take me back to home, it takes me instead to http://searchqu.com/414. I always have my home page a "blank". I changed it back to blank several times and it just changed back to the search/qu thing.

On Wednesday, Apple release the new OS X Lion and there are now Multi Touch gestures using the trackpad. I am able to use those gestures in Safari, but I was wondering if there is a way I can use the multi-touch gestures in Firefox.

I'm using Internet Download Manager 6.05, and for this IDM CC 7.2.3 add-ons is automatically integrated with Firefox 4. But when i upgrade my Firefox 4 into Firefox 5, IDM CC 7.2.3 add-ons is disabled. In Mozilla Firefox Help center, I've tried to figure out the solution. I do everything what they say in the help center, But I cannot solve the problem. Please tell me, what should I do now ?

My OS is windows 7 ultimate I've IE 9 and there's no problem with it and all plugings work fine with it. Before I had Firefox 4.xxxxx and everything was fine...I had google bar installed and realplayer brwose record plugin then I could donwload all video clips on website by realplayer downloader perfectly. Yesterday I installed firefox 5.0 and suddenly everything disappeard. My google bar for searching...and ability to download video clips. When I try to see them in tools>complemnts I see a message saying "Real player browse recor plugin is incompatible with firefox 5" and whrn I try to install google bar I get a message saying the same thing.

Firefox 5 updated for me last night (23 June 2011), and since then I am getting continual problems with Flash crashing out on almost every page it's on. I have checked for futher updates for both Firefox and Flash, but there are none.

It was fine until the update, doesn't anyone test updates before releasing them any more? If I wanted my browser to run slowly and crash all the time, I would have stuck with IE9!

I updated to Firefox 5 as I was prompted to do so. Discovered that the "download to RealPlayer" button that used to show up on videos was no longer showing up. Saw something on Realplayer that Firefox 5 doesn't do this.

Since updating to Firefox 5 I can no longer play Youtube videos. I get a black box with no audio or video. Youtube does work on Safari. I've updated Adobe Flash, with no improvement.