Support Forum

I have been using Firefox since you guys started & never had a problem till now. I cannot save any images from any website no matter what the type & it is only happening on Firefox & it started when I upgrade to Ver. 20 which by the way I HATE....I prefer the older version so I loaded that back onto my computer BUT THE PROBLEM IS STILL THERE. It is only happening on FIREFOX cause I downloaded these images using Internet Explorer which actually is easier now to use than your new Ver. 20.......

Anyway if I click on image & then "save as" & tell it where to download....it goes through the process & even shows up in the download window like it has downloaded....but if you click on the download window to see the image...nothing happens.....if you go to the file where you downloaded the image to, the file is NOT there??????? Now like I said this started after it updated to version 20...I now have Version 3.6.8 loaded....cause I do not want this new version 20....I am an old man, I have Windows Vista Ultimate on my desktop.....and I do not like the layout of 20 & it is very hard to do anything....anyway can you TELL ME PLSSSSSSSSSSSSSSSSSSSSSSSSS what is going on & why did this all happen & the big thing.....HOW THE HECK DO I FIX IT PLSSSSSSSSSSSSSSSSSSS.......

thank you...William

Hi There

Hotmail have this week updated their website, since then on Firefox I can't seem to open, delete, compose or do anything with my emails. All I can do is get into the inbox and that's it. I have been on Safari and seem to access all my emails as normal. Is there anything I can do to solve this problem??

URL of affected sites

http://hotmail.com

Every time I ask for Google search, firefox "http://www.search.babylon.com...." appears and the results are not good. I had unistalled the babylon extension and the babylon.exe, but the issue is the same. What must I do with Firefox?

When accessing option: "Personal Banking" at "www.onlinesbi.com" Firefox 3.6.8 crashes. ERROR CONSOLE displays "www.onlinesbi.com : server does not support RFC 5746, see CVE-2009-3555". OS: Windows Vista Home Premium SP-2.

I'm stuck with a "Babylon" version of the "search the web" facility on the toolbar to the right of the address bar. I've searched for access to it but had no success. Can anyone help?

Firefox tells me I need to manual install a plug-in for Windows Media Player but when it takes me to the plug-in it is only for Windows Vista and earlier Windows versions. Should I install that plug-in or just not bother, as for some reason the content plays anyway?

Despite following both Firefox and Flash directions, Firefox won't play videos from YouTube, Hulu, etc. They either never load or they load and freeze within seconds. Before I got the latest versions of Firefox and Flash, I did not have this problem. So there must be a problem in one or both of them. Since I understand from various websites that this is a widespread problem, can Firefox fix this? It's a major flaw in the latest Firefox version.

The Silverlight plugin crashes every time i try to watch a video at the Universal Sports website. I have uninstalled this plugin and re-enstalled it many times with no success

I have Windows Vista w/service pack 2/Windows Media Player 11/Adobe Flash Player PlugIn etc all updated. When trying to play Roadrunner video my Internet connection freezes up: also when browsing safe web sites etc. Also, cannot play Roadrunner Radio in Firefox, only works on Internet Explorer. Time Warner Cable cannot solve this issue. Please tell me what I can do. i really prefer Mozilla Firefos for my Roadrunner service overall, but need to work out these issues.

After I open a few different pages or tabs within the pages, the plugin-container.exe max's my cpu usage and the system hangs horribly. It comes back and then hangs again. The plugin-container is reasonable new, because I don't recall seeing it in the Task Manager. Is there a way to fix this?? I know it's related to some apple piece of garbage software that I could totally do without if that helps.

Thanks

Downloaded Firefox 4 beta3. I'm on Linux (Mint-ubuntu). I am assuming it detected my OS, because it offered no choices. (got a .tar.bz2 file)

I was expecting a self-installing file (like Chrome and Virtualbox provide) where one can just click on the file and it installs (just like in windoze). (you guys really should make it as easy as for chrome - not everyone on Linux is a geek).

I have no idea how to install this. If it's just to extract, I don't know the conventions on where to send it, and have it add the program to the Mint menu.

Could you please provide with detailed instructions or point me to the correct file for download? Thanks very much.

When I do a google search, I get a bunch of results. However, when I click on a link, it goes to a different webpage - not the one shown on the search page. Sometimes it comes up at scour.com.

I looked up scour.com on Wikipedia, which states that there is a "redirect virus" that is infecting my computer. It cited "Mozilla Support." So, I am asking the Mozilla Forum - How do I get rid of the virus? McAfee is not finding and removing it, and neither is Malware Bytes anti-malware software. Any suggestions?

I was downloading several programs and being very careful not to except any additional downloads. When the next day I booted up my computer and found NCH Toolbar on my browser and with it a number of other problems.

(added this from "more system details") - I went to Add/Remove but the NCH Toolbar wasn't there but it's on my browser. I went to Search and typed in 'how to remove NCH Toolbar'. What a bunch of junk- Go to Add/Remove,I did that already-Get free removal software,Yell right with up-sell on software. I burned up two days chasing my tail or these idiots,you know who you are and they'll identify themselves when they try to defend themselves. I kept playing around on the Tabs on Firefox and came to the Tab marked Tools. I opened Tools and found Add-ons and opened that and found NCH Toolbar Uninstall. WOW !!! It worked why did it have to be so hard,because the greedy Jerks have to make money on us. Well, I don't need to ruin to my reputation so my information is free.

5 days ago I downloaded a trail version of Babylon translating software. After 1 day I didnt like this software and uninstalled. When I start firefox search.babylon opens the first tab and appears on my screen. Iahve search for all files on my pc with the words "babylon" and deleted the results. This did not help. How do I get rid of babylon totally.

how can i unblock websites that i have blocked..i went to the folder and found the block list not sure how to delete them..i have tried but there is no delete button

This happened

A few times a week

== 2 weeks ago

When I do searches and click on the results, some results go to custom search with the address http://www.landing.savetubevideo.com. I uninstalled this program and it didn't help.

This happened

Every time Firefox opened

== I recevied an error message about downloader.com, wpcap.dll was missing

When I try loading a web site, the FF doesn't load anything. If I move or press the mouse(or press a key on the keyboard), FF loads a small part and stops again, until the next mouse movement. After the site has loaded, if there are flash animations in the site, they don't animate, until I move/press mouse/keyboard. I noticed this while loading embedded.com, but this behavior is seen for all the sites. Only that on some sites, the flash animations play without a problem. On embedded.com(I've tested there mostly) when I right click on a flash movie, the site continues working fine - everything plays smoothly. But when I click elsewhere it all stops again. I have latest version of FF and Adobe Flash Player installed. WinXP OS with latest updates. I have not tried to restart my browser because I'm afraid this behavior will disappear - but it doesn't mean it won't happen again :)

This happened

Not sure how often