Support Forum

I have visited this website thousands of times before using Mozilla Firefox, but now when I try and load the website, all I get is "Content Encoding Error. The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression." I have talked to my friends over Instant Messaging and none of them are receiving this problem.

I need to be able to dynamically slow down (throttle) the speed with which my firefox downloads content. There are thousands of google links to an extension that seems to do exactly what I want: https://addons.mozilla.org/en-US/firefox/addon/5917/ However this is now a dead link. Why?

Is there a replacement?

I am living in China but I have all my setting to English as I am not Chinese. However, my homepage has defaulted to a Chinese version which I can't read and it gives no place to change back to English. I have tried changing it manually in Tools but it reverted to Chinese again.

I need to download the full version of Firefox files to be copied to a flash or other drive then installed on a machine which only has dial up internet access. The dial up takes too long to download the files necessary for the installation.

I followed all the instructions and suggestions listed on firefox support page and can not access facebook. The error I get says:

Firefox can't find the server at www.facebook.com.

   *   Check the address for typing errors such as
         ww.example.com instead of
         www.example.com

   *   If you are unable to load any pages, check your computer's network
         connection.

   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.

Recently(like today) Firefox has started hogging cpu cycles causing responses to be very s-l-o-w :(

Have scanned with Sophos AV and Windows Defender and there is no indication of malicious program activity.

Firefox process remains running even when browser has been closed.

both adobe getPlusPlus 16291 & getPlusPlus for Adobe 16287 show up in the plugin checker but (adobe getPlusPlus 16287) does not show up in my plugins list, should be abe to remove it but unsure if both versions are needed

Whenever I type in a url that is wrong, I get the page that says "Not Found" for less than a second, then it switches to an "Oops! This page appears broken. HTTP 404 - File not found." page from http://www.mybrowserbar.com/cgi. This is extremely irritating. I WANT the URL that I typed, so that I can edit it and not have to type it in again.

This happens every time I type a wrong URL.

So : how do I stop this?

I used to be able to see my friends profile pictures when they posted on my news feed and now no longer can. I also cannot see a profile picture for myself. Fb works fine on Internet explorer so my privacy settings with fb are still the same. I believe that these are somehow being blocked on Firefox.

I accidentally removed my address bar/file/history/tools/etc., line on the top of my screen-I did this while removing extra toolbars-I don't know where to find it or how to get it back. I did a system restore, but that didn't bring it back. I don't know what to do! I had no idea that could be removed! I have little technical knowledge & have done everything I can think of to find it or bring it back.

I am on a National Parks Service site and want to open a brochure. It is a PDF file. When I select the file nothing happens. If I open it in a new tab I get a blank screen. The site is good because I can open it with IE.

It might have something to do with a change I made yesterday. I followed some instructions that said to go to TOOLS and click Clear Cache . Now there isn't a bar on top of my screen anymore to go back and click "tools" (or anything else). I went to Control Panel and did a "restore to earlier point" (restoring computer to an earlier date) but it did no good. What can I do to get things back?

Started happing on my laptop and my PC the same night. Both machines worked fine for months before this. I did not install any updates or toolbars or anything. Weird that it would start happening on 2 computers at the same time.