Support Forum

Firefox keeps freezing up and giving me the colorful spinning wheel especially when I'm chatting with a friend of facebook or when i'm listening to music on myspace or even have just two tabs open and it's never done it before but now it just keeps giving me the colorful spinning wheel and i have to force quit and start over.

This happened

Every time Firefox opened

== May 5th, 2010

Both PCs: XP PRO SP3; Seagate Barracuda HDs, routine environment for both, no games, Microsoft Office, Quicken, stuff like that. One is an ABIT 2.2 GHz clone; other is Compaq EVO 1.7GHz DT.... boring, boring, boring but both 3.50+ FF installations do same thing - Won't offer to save logons and PWs. Have done ALL, repeat ALL the usual TOOLS|OPTIONS stuff. Nothing, NADA, ZIP. Please help - suspect registry? - ABSOLUTELY!

Just purchased an acer aspire mini-laptop. The android operating system has a "Shiretoko" 3.5.1 Firefox browser. When I went to the firefox update page, it recommended a linux download. The linux file doesn't open in android. The android download pages seem to be only for phones.

I have an issue with flash when i want to see anything on www.youtube.com or any flash content from other websites it gave me green window i even update and reinstall Flash player but the issue is still there so any help to fix this issue

Installed the update 3.6.6 this morning. Ran fine. Shortly thereafter ( and I don't know if this is related ) Norton Internet Security dialog box said system had to be restarted because of a security problem. Restarted PC ( Windows XP Pro all service packs ), started Firefox, got blank page. Tried other sites, same result. IE8 ran fine. I uninstalled Firefox, restarted PC, installed Firefox 3.5.1, now runs fine.

I uncheck the box to "Accept third party cookies" and it will remain unchecked for my browsing session. However, every time I reopen Firefox, the box will be checked. Why is Firefox automatically re-enabling third party cookies every time I close the browser?

My website has been running for many months, and as part of the site users can upload PDF documents to share with others. The last successful upload was 5th Nov, but to-day my upload was rejected because Firefox returned the document type as application/force-download rather than application/pdf. Uploads work fine with IE8.

The site uses PHP to check extension and document type and, as I mentioned, has worked fine for many months. I have even attempted to upload the same document that succeeded on the 5th, but again Firefox returns application/force-download as the document type.

Why the change?

Anyone else having problems with javascript since the latest update (3.6.7). Every time I click on a javascript pop put window Firefox freezes. I can't close the window so have to end the task in the processes. When I try to open Firefox back up again nothing happens.

I've rolled back to 3.6.6 which works fine.

Recently, I noticed that when I tried to paste Asian characters (Japanese or Chinese, I don't speak Korean so I haven't tried it) that it would freeze Firefox and I would have to forcefully end the process.

I thought perhaps it was because I recently (within the last few days) updated to Firefox 4.0, so I uninstalled it, and reinstalled the last one I had an installer for (3.5.1). That didn't solve the problem either, and now I'm noticing that I cannot copy Asian characters from within Firefox either. Not only does it crash the program itself, but the data never actually gets entered into the clipboard!

I have a Javascript function that requests data from a URL. The returned data is in text format and is this comma separated string:

Normal,100,Bad,Good,142,Bad,Good,100,Bad,Bad

which is exactly what I am looking for.

I use the string.split method to separate it into its component parts.  However, Firefox says there is a syntax error with this string.  At least that's what the error console says:

Error: syntax error Source File: http://192.168.0.2/m3_main Line: 1, Column: 1 Source Code: Normal,100,Bad,Good,142,Bad,Good,100,Bad,Bad

That's pretty cryptic, and I can't see any reason why it is not being accepted. By the way, this works perfectly in IE7. Any ideas?

When I upgraded to Firefox 4 on my iMac, OSX 10.6, it no longer played QuickTime video or audio properly. The symptoms tend to be inconsistent. Sometimes the audio would play but not the video. Sometimes the video would play but blink off and on with a white screen. Mp3 files will not play at all on some occasions and will play partially on others. When I removed Firefox 4 and reinstalled 3.5, everything worked fine again. Anyone have a suggestion?

This is the second time an update has prevented javascript pop-out windows. I think the last time it happened was upgrading to 3.6.7 and then Mozilla released 3.6.8 (people were having probs with Facebook at the time).

Anyone else having this issue?

I was using Firefox 3.6 , and am using Windows Vista 64 bit with Flash 10.0.22.87. Every time a window (File explorer , some media player or another application) appears on top of Firefox 3.6 window and if I am dragging this other window (file explorer or some another application) with the mouse around the Firefox browser window, the input focus will be lost to the Firefox window. So if I drag a window explorer window and move it around in front of the Firefox window, Firefox steals the input focus and the mouse will be pointing at the browser instead.

This happens all the time. I tested my trackball and is functional. I have no problems with other application on top of others and dragging it as described above.

I downgraded Firefox to 3.5.1 and the problem is gone.

This happened

Every time Firefox opened

== another windows is on top of Firefox window

When I upgraded from Firefox 3.5 to 4.0 all pictures on web pages in both Firefox and Internet Explorer appear as if they have not fully loaded. They appear in digital squares rather than a smooth clear picture. I'm running Windows XP and did not have any picture problems in Firefox 3.5.

When I converted back to Firefox 3.5 the pictures were normal again in Firefox but still distorted in Internet Explorer

I'm trying to remove "Customize…" option from the View menu and from toolbar. I use following code in userChrome.css: #viewToolbarsMenu menuitem[label="Customize..."], #viewToolbarsMenu menuseparator, #toolbar-context-menu menuitem[label="Customize..."], #toolbar-context-menu menuseparator{ display: none !important; }.... I tied many other different things but it doesn't work.

FF will not insert saved logins and passwords. Even though they're in a list under TOOLS|OPTIONS|SECURITY|SAVED PASSWORDS they will not insert themselves in the appropriate fields on this one computer. All other PCs I use work fine, not this one. I have deleted FF completely (as far as I am able), and have reinstalled it, to no effect. This particular installation of FF is on a 2.1 Ghz Compaq EVO desktop with XP SP3 & lots of HD room. I'm an A+ certified guy with 20 yrs PC/NB/Server experience, raised on DOS.

how can i install an firefox update on mij acer aspire one laptop with android on it. i have tried the android market but can not get any further cause the shop said no phone attached. It is no phone, its a laptop. how can i update.

It's pretty frustrating searching for this, because I inevitably land on the relevant Mozilla page, or other sites linking to it, only to find the Download link leads to nowhere!

Can't the last version be made available, (naturally without support)?

I cannot be the only person that doesn't want to discard a perfectly functional PC.

Anyway: Rant over.

I want to emphasize I am looking for the complete suite. I already have the last Mozilla browser, but without a mail client. I have an old Thunderbird, but it has silly bugs.

Thanks!