Support Forum

Hello, I've been using Firefox since a long time but as I remember it only appens since I've updated Flash to 11.3 ( I currently have 11.5.502.146 installed. So when I go on youtube for example to see some videos it works find but when I pause the video, wait a few seconds and then want to continue it the sound isn't there anymore.

I wonder why it only happens when I do such things. ( I checked the sound level from Windows but it wasn't muted . )

EDIT : I don't know if it helps or not but Flash works fine in Opera 12.11 x64 .

when I click the new tab button on firefox, instead of bringing up the usual page showing what I usually go to, instead there is a white page (no HTML at all) there are no new extensions running and I have done many checks for any malware and bloatware on my computer with none found. I simply can't figure it out.

Rebuilt my website in Serif WebPlus X6.
Using Google Chrome or Internet Explorer the site is displayed correctly as is the source code.
In Firefox 18.0.1 Code is being read wrongly. Cleared Cache and fault still there. Checked in Wifes laptop – still the same fault on her Firefox and okay on Chrome and IE.

</span></p>    
But firefox is showing -      span class="Body-C-C9">“Why won’t the doctors listen”?</span></p>

There are further similar faults throughout the website.
Why is Firefox not reading the code correctly?
Please help.

in the left margin of the yahoo.com home page there is a list of default 'sites' chosen by yahoo. just to the upper right of this sites list, there is supposed to be a 'gear' icon. this icon when clicked allows the user to alter the sites list by adding or removing entries in the list. since the gear icon is not visible in my ff browser, i cannot make changes to the site list.

when i use internet explorer to access the yahoo.com page, the gear icon is present in its correct location and works as designed.

Windows 7 Professional 64-bit FF 18.0.1

My home page is set to www.yahoo.com When I click on the home icon (or type the same address in the Address bar), the address bar changes to http://www.yahoo.akadns.net/ and the server not found ff built in error page displays I have the live http headers add-on, and there is no actual http request sent.

FF simply will not let me reach www.yahoo.com by typing in the address bar, it always 'rewrites' the address as http://www.yahoo.akadns.net/

I can reach www.yahoo.com in other browsers, via dns (nslookup), and other yahoo addresses (e.g. my.yahoo.com). This sure sounds like malware and is a bit frightening

I want to upgrade to latest version but -Help/About Firefox- window does not show "upgrade" as in the instructions. I cannot find an "upgrade" function anywhere else. How do I upgrade? The version I have is -18.0.1- it came with this used computer.

I believe this computer was hacked. Word started doing very strange things. We wiped the hard drive and reloaded everything as it was originally when I bought it. I am now getting hacked online.

They originally got into one of my credit cards last fall. That is when this all started. They got my AOL email address. They also got the credit card current balance, minimum payment, due date and then even the payment amount. They got into my Barnes & Noble account and now checkout does not work. Now I believe they have gotten into my AOL account - one thing after another has started going wrong. I cannot change that AOL user id/email address since it is the master and I would lose about 15 years of "stuff".

The folks that sold me this computer told me to use a free version of an antivirus. I am very unhappy with it. I never had ANY trouble when I used TrendMicro's expense products. Those folks also told me to use Firefox, since AOL uses Internet Explorer - which I already knew is like Swiss cheese.

Now, I cannot seem to get an upgrade of Firefox. Is this also a hack?

Please help any way you can. Thank you for your time.

I have a new laptop, and i am frustrated. I have installed Waterfox (cause of 64 bit version), sometimes it works, but in the evening, it won´t. Then I installed Firefox, but it´s the same as Waterfox. Is it possible, that both are not good for Laptop or Windows 8? My PC works right with these browsers.And then I tried the Private Browsing, it works with both browsers. I can´t understand it.

1. I open Firefox and get a message to upgrade (I'm on 18.0.1). 2. I download the 20.0.1 upgrade and install it. 3. I check Tools/About and have successfully upgraded to 20.0.1. 4. I close Firefox. 5. Goto step 1.

I added an extra toolbar to FF a long time ago... I added absolutely loads of button icons to it for all sorts of functions. Largely out of the Customise set. Now the whole toolbar has disappeared. It is not there to re-tick in the Toolbars options. The Firefox help and Community Support items on related problems don't cover this. I can create a new toolbar of course but it would take hours to re-find and place all those icons. And I really don't want to Reset Firefox until I know I definitely can't recover the lost toolbar, for the same reason.