Support Forum

I want English as default language (FireFox for Mac) Preferences / Content / Choose a language It is set to English Yet on Googling it appears to be Polish

How do I change that ?

I am new to firefox and a lot of learning to take in.we had IE8 with lots of problems so went to firefox.gets confusing for us at times as we don't know a lot about computers.don't know how to get back of browser,things we had before:eg. page,i did get print,cut,copy,paste ok.don't have internet options on browser..but what really is frustrating,i have read many times how to get a blank page up when you click on a new tab above add.bar.all we get is this box that says.. server not found..with a bunch of foreign symbols.im tired of looking.suggestions? please tell us in easy terms.tks so much..we are using firefox mozilla 18.01 tks cheryl

This problem has been occurring and reoccurring since November 2012, I receive a message on my desktop stating that I need to update my adobe flash player. I click to do this and am transported to the adobe flash player download site. I click the "download now" tab and receive the download instructions page. When the popup window appears I select "save file" as instructed. I am then transported to the Firefox download list where I double click the flash player install highlighted in blue. The next pop up window asks if I want to "run file". I click "run file" and nothing happens. (alternatively I get a pop up window that asks me to continue if I am the administrator and I click "continue" and nothing happens) The pop up windows previously mentioned list the source of the download as C:/users/"my name"/downloads and when I click "details" it says (sic) C:/users/"my name"/ downloads remove C:/file/users etc. Sometimes I will get a message saying file cannot be found at C:/users etc. Of course not, because the file is in firefox downloads and not in my user download file. Is there a way to fix this? The flash player is not listed under firefox plugins so I cannot disable it or change it. Incidentally, other download files for updates etc are working without issues, I did have to disable the adobe reader plug in so that I can view PDF files on other internet sites. I have Vista sP2 on Dell XPS 420 with Firfox version 18.01

I have the newest version of mozilla. the mcafee siteadisor browser botton has dissapeared from my mozilla. the green, yellow, and red ticks no longer appear after a web site search. i have re installed mcaffee. still no results.

Running Windows 8, Firefox 18.0.1, plugin Shockwave Flash 11.5.502.146 (current version, according to Firefox plugin check).

Firefox freezes every time when loading a page with Flash content when the Flash plugin is enabled. Firefox does not freeze when the Flash plugin is disabled. Repeatable, tested and confirmed multiple times - freezes consistently with Flash plugin enabled, loads pages perfectly when Flash plugin is disabled (though without Flash content).

When in this frozen state, Firefox is completely unresponsive - displays a blank page, can't type anything, can't click on or move/minimize the window. Must be force-quit via task manager.

Other browsers (e.g. Chrome) do not have this issue with Flash. Have noticed several similar problems reported with Firefox and Flash, but the only solution I have seen offered is to downgrade Flash (and introduce potential security issues). Surely there must be a better option? This is a massive issue for me - Firefox is my preferred browser but I cannot use it while it has this allergic reaction to the Flash plugin.

I keep getting an error message saying "It looks like you have a flash blocker browser settings or extension. Please enable flash to hear sound" error message come up when I try to play music in Soundcloud. I have just installed Firefox on my laptop and upgraded to the latest Flash player. I then tried down grading to Flash 10.3 but this didn't help. I have been watching programs in iplayer and had no problems there. Please help!

I just upgraded to Firefox 18 & installed the latest Flash 11.5 r502, restarted Firefox, but the Flash plug-in still crashed! Going back to Flash 10.3 again! :(

Has been using 10.3 since months ago because all version 11 or later crashed Firefox no matter what kind of version is it. Has been very frustrated because some of the site or online applications are not compatible with Flash version 11 or less now!

When is this issue going to find a fix someday either from Adobe or Mozilla???

Snap.do, what mire is there to say. Ad/Remove doesn't get rid of it. Reset Firefox to default does not either. Windows Security Essentials and Malwarebytes are finding well over a dozen trojans. Is there a simple fix?

Whenever I try to search in the address bar it says " The address isn't valid" 'Not a URL." I did the about:config thing and reset the keyword url and keyword enable, but it still will not let me search.

I started getting this message a while ago. It does not only appear with youtube.com i remember that it also appeared with google.com and probably some other websites. Not on all secure connections (https)

Message,

This Connection is Untrusted

"You have asked Firefox to connect securely to youtube.com, but we can't confirm that your connection is secure."

"youtube.com uses an invalid security certificate.

The certificate is not trusted because it was issued by an invalid CA certificate.

(Error code: sec_error_inadequate_key_usage)"

http://img600.imageshack.us/img600/6679/capturegro.png

It seems like every time Firefox updates, my Java won't work on some of the games I play on pogo.com. It brings up a sign telling me to install Java, which I have and which is up to date. I clear my caches, make sure I have the latest Java version, delete older versions, and in the end, just don't go to sites/games that it is having problems with. Why does this happen? I've heard of the problems with the Java 7 version, and tried to go to the older version, but it still doesn't work. Then, when I went to the Mozilla site, it told me that Java has been blocked and to click on the block in the top corner to enable it for trusted sites. I don't have a "lego" block anywhere that I can click on, and in my add-ons page, it shows that Java is enabled. I'm getting extremely frustrated with this happening every time Firefox updates!

I just got the new Google Nexus 4 and have been running Firefox mobile as my primary browser but I have recently discovered a problem. When I download a file (such as a PDF) off of a site to read with Android's quickoffice, no file goes into Android's downloads app. I assumed the file was only bring temporarily bring downloaded for a one time view but when I tried this same process with Chrome mobile, a file was put in the downloads app. I installed a third party for browser for my phone and looked in the downloads folder it showed for my phone and discovered the files I had been downloading with Firefox in it. It seems Firefox doesn't display files downloaded in the downloads app provided with Android which is a problem because that means without a third party for browser, you can't get rid of them. (Petty for sizes but they would eventually fill your phones storage). Is a downloads folder provided with Firefox? Can the downloads be viewed in the stock downloads app?

I am constantly getting This Connection is Untrusted (Error code: ssl_error_bad_cert_domain). At the moment it says that google is receiving a facebook certificate. It constantly bothers me and it happens frequently and randomly. It happens and then go away after a short amount of time. If I add an exception, I can't access google at all and will always be re-directed to facebook. I don't know how to fix this stupid error.

Hi,

I appear to be having issues with Google Maps and Firefox.

Google Maps loads fine but then once trying to utilise the maps every operation is extremely slow and clunky, sometimes taking up to 30 seconds to complete the command.

I have tried Google Maps on Safri and don't have the same issue so can only assume it is a compatibility issue and nothing to do with internet speeds. Furthermore, I don't appear to be having any similar issues with other websites........for instance, I can watch 1080p You Tube videos without much need for buffering.

Any suggestions in laymen terms please as I'm no where near technical enough for the usual jargon ;)

http://www.animeout.com/ -This website takes forever to load. It worked well with previous versions of firefox and also running well in other browsers.

On the search bar below the firefox icon on the firefox home page i enter a search item, then click "enter" or click on the "search" button, but nothing happens. I'm not redirected anywhere or given any options. I can do a search from enternet explorer, no problem and used to be able to do the same from firefox ( which I prefer). Thanks.

I have delta as my default home page. I did not do this but it automatically did it. So when I try to change it it doesn't change.Delta is causing pop-up adds and disturbing images and articles to pop up.