Support Forum

When I install the latest version of Flash Player(11.6.602.171), I get a firefox plugin. Why am I not receiving the Flash Player instead? OS is vista home premium, firefox v.18

i am trying to enable cookies to login to http://wordpress.com and it says to enable cookies but i don't know how.

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and cookies, enabling cookies, starting firefox in safemode, resetting firefox, Says the Same thing. I have tried all troubleshooting information provided by mozilla support and all were unsuccessful in solving the problem. I have the same problem with internet explorer and chrome also.

Hello Firefox, Google comes up as my Home Page, but when I enter, it defaults to www.ask.com. How do I keep it on Google please? Thanks, Sharron

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 This script pops up no matter what page I'm on every 15 - 20 mins. How do I fix it?

I get the following message:the ordinal 459 could not be located in the dynamic link library. urlmon.dll. I get this when requesting list links within a genealogy program (not on the internet) Haven't noticed it on anything else yet because I have been obsessing over just that one program. At the same time I notice that my windows sidebar is not visible. Have not changed any settings. Java was disabled due to the recent exploitation. Would that have something to do with it. Or perhaps Firefox18 installed and then it went bad? Thanks in advance for any help. Running Vista.

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash in firefox

I have Firefox 18. I have the latest Adobe Flash installed (after doing a full uninstall and reinstall). I have cleared the cache, cookies, etc.

No matter what I try, YouTube videos will not play in Firefox. I always get the same message:

"An error occurred. Please try again later."

If I copy the exact same link into Explorer (which I normally detest using) it plays perfectly. So clearly the fault lies with Firefox.

What can be done to fix this bug?

When I start my computer everyday and try to open Firefox it takes me 30 sec to open. And the most annoying thing when I am in a rush trying to open 2 tabs at the same time it takes so long. It does this every time I upgrade please help,.

Realplayer download feature (cursor over a youtube video, "download this video" pops up) has recently quit working for me (I've been using it for months). I've searched knowledge bases and forums extensively and tried all the suggestions., such as rolling back from Flash Player 11.5 to 10.3 (no luck), disabling/enabling RealPlayer Download plugin in Firefox (no luck), etc. The one suggestion I'd like to try but can't is going into RealPlayer preferences and enabling/disabling the "Download and Record" function. I can't because all I have in my preferences is "Recording" and the options have nothing to do with downloading. None of the RealNetworks/RealPlayer support sites are helpful at all...

However, the download feature works just fine in Internet Explorer

This question came up before. Pineman gave a useful link. I went there. I was told that I have the plug-in version 6.1.0.5001 installed. Isn't that the latest? If so, why doesn't Firefox know that?

also, there are always unlined text throughout all the web pages i visit, that allows an ad to show up to be clicked on if the mouse is placed on the underlined word.

My mobile's android version is 4.1.2. At the present time, I cannot watch and download any youtube videos. If flash player doesn't support any mobile using android version over 4.0 , how can I watch and download these flash videos?

I try to get a addon and I only get this:

This Connection is Untrusted

         You have asked Firefox to connect

securely to services.addons.mozilla.org, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

       services.addons.mozilla.org uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)

I try your automatic trouble shooter and it says this:

Connection failure

I am having trouble getting Java to work in Firefox (Opera too) on Mac. http://www.java.com/en/download/installed.jsp?detect=jre tells me "We are unable to verify if Java is currently installed and enabled in your browser." Notice that when I access the page, Firefox wants me to activate Java in a pop-up. I did this.

I know that Java is installed because I can open the Java Control Panel. The setting "Enable Java content in the browser" is checked and Security Level is set to High. I have tried setting the security level to a lower setting, but that doesn't help.

I have verified that the Java plugin is enabled. I have tried clearing Java cache via the control panel - no luck.

I realise that Apple has blocked Java according to this article: http://appleinsider.com/articles/13/01/31/apple-again-blocks-latest-version-of-java-through-os-x-anti-malware-system. I have been able to get Java to work with Safari (this doesn't help for Firefox) by editing the file /System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/XProtect.meta.plist, but that is only a temporary solution, as it shouldn't be necessary to do this edit.

Version details: Mac OS X 10.8.2 Firefox 18.0.1 Java version 7 update 11

If I type a search in the address bar, I am automatically transferred to google. Can this be changed or am I stuck with google? I know I can select one in the upper right. Thank you.

I recently updated firefox and found that soundcloud wasn't working. It's loading songs but once I press play nothing happens. I received an alert in the top corner of the page suggesting I turn off adblocker or enable flash. I don't have an adblocker and I have the flash plugin and it is up to date. I can't figure out what else it could possibly be.

I don't have Java installed so clearing my cache isn't going to fix the issue. Please help ;__;

You cannot seriously be telling me that I am restricted to using the "Awesome" page as my homepage. What fool made this ridiculous, ill-considered design decision?