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Keep getting pop-ups on my computer. Contacted one of the companies the pop-up talks about. They have confirmed its not them and told me it sounds like I have spyware in my computer. They have advised me to download "adaware" or "spybot" search and destroy program, to scan my computer with. I would like to know if Firefox has something I can download ...thank you very much

Woke up, firefox upgraded, Bookmark Toolbar disappeared. I right clicked and made it show up again except there are no book marks on this 'toolbar' and I cant seem to add anything, let alone my old book marks, into this tab. I checked the bookmarks folder and the Bookmark Toolbar is still there

Can someone help?

Hi

Some of YouTube videos (not all of them) are not working for me. the videos isn't running, its just a blank box.

I have Firefox 16.0.2 I also have Flash 11.4 (was 11.3 and both didn't work out well) I also downgrade to 10.2 and it did not help ether. I also run Firefox on the Safe mode with all Addons/Extensions Disabled and that did not help too. I also installed the latest Realplayer. I tried disable/enable Hardware Accelerator.

each time I try a solution I hit the Ctrl+F5.

my current theme is Default.

I just tried to Reset Firefox to its factory settings , and that did NOT solve the problem.

All of the videos that are not working on Firefox are working on IE9 on the same PC at the same time without problems.

When I attempt to load a .pdf file, a window pops up reading "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)" I have tried rebooting the computer, uninstalling and reinstalling Firefox, making sure all plug-ins are updated (they are), disabling every other plug in to see if it was interfering (they weren't -- still got same message), and reinstalling adobe reader (and flash, just for good measure).

Since upgrading to Windows 8 Pro (with a downloaded upgrade, not a "clean" instal, so all my apps and settings were retained) I get the following error message when starting my customised version of Firefox with several pinned tabs, or when flash content loads in an uncustomised version in another user account, or when that version is closed if no flash content is loaded :-

(Title) - FlashPlayerPlugin_11_5_502_110.exe - Application Error

(Content) - "The instruction at 0x71a30000 referenced memory at 0x71a30000. The memory could not be written. Click on OK to terminate the program"

This also happened with the 11.4.402 version prior to today's update.

I have tried running the browser with add-ons disabled, and uninstalled/re-installed Firefox, but the problem remained. Can anyone tell me what the problem is and how to fix it?

i've FF 16.0.2 on 2 PCs - one will not show images in certain sites (IMDb, justdial.com) but they will be shown in IE. FF in other PC will not play videos (youtube) but will show images. i have Win 7 HPx64. i tried downgrading flash player from 11.3 to 10 with no resolution. 'load images automatically' is checked in options-->content. i have VLC web plugin 2.0.2.0.

On firefox 16.0.2 on a macbook pro OS X 10.8.2. Smart Suggestor Ads appear on top of my google search results. I did not install the Smart Suggestor add-on & I can't find it anywhere on my computer. I suspect this is something else. How do I get rid of it? Thanks for any help.

After a minor automatic update (16.0.1 --> 16.0.2), firefox is now completely unusable.

Any time I attempt to load a page, it only shows a blank tab labeled 'new tab'. The url bar for this page will be blank if I try to open it from a link or bookmakrk. The url bar for this page will be exactly what I typed if I manually typed a url. Right-clicking the blank pages does nothing: no context menu. The 'troubleshooting information' page DID load properly though; it's the only page I've been able to display at all so far.

Restarting firefox did not fix the issue. Restarting firefox in safe mode with addons disabled did NOT fix the issue -- so please don't waste time trying to tell me it's the addons. Changing network proxy settings did not fix the issue. There are no connection problems: IE can load pages just fine from the same computer.

I love mah firefox... but now it's dead... please help!

Is it possible to remove this 1 px space above tabs (tab bar)? http://i.imgur.com/NFply.png

What I'm trying to achieve is to find a way to either "shift" tabs more to top so that they cover that 1 px line so that when the mouse is moved to highest top of screen, tabs are being selected instead of current behavior where tabs are a bit down.

Using Linux build of Firefox on Debian with LXDE DE, Firefox being without decoration and maximized (as seen in screenshot).

Thanks.

• Edit: I forgot to mention that when switching firefox to fullscreen more the desired behavious is achieved although the line is stil there but the tabs seletion space increases to the topmost of screen.

When I click a link, a new tab opens, but won't load the web page until I reload the tab.

This doesn't usually happen if I go to a recently visited site, but mainly on sites that I haven't visited in several hours.

My PC stays on between attempts and I keep FF open; rebooting doesn't help either.

This has been occurring since my last 2-3 FF updates.

I used to be able to visit the Especially Yours website and click on any item and not have a problem. Now no matter how I get to the website I end up with a 404 error. I've had several people try to get to it and they've had no problem. I also was able to load the site through Internet Explorer with no problem. If I click a link in an email it will initially land on the site then immediately roll to a 404 error page saying it can't find the site. I have gone through and looked at all of my security settings and have set them to allow cookies and popups for the site but still it will not load. I went directly to the site by typing in the URL and it allowed me to land on the main page. But the minute that I click on a specific item to take a closer look it allows the page to pop up and then automatically roll to the 404 error page. This has become very frustrating because I primarily use FireFox and I don't using Internet Explorer anymore.

Firefox version 16.0.2 was working I have used FF for years. A few days ago it started to run very slow opening web sites. Then this morning when I tried to open it I saw a progress bar that looked like the kind I see after an update has been applied but FF never opened. I rebooted my windows 7 64 bit and tried again, nothing FF would not open and I got no error message. So I opened the profile manager and only found a default profile not the one I created last year with my name. I created a new profile and browsed to my old profile folder. FF opened and ran fine until I closed it and later tried to open it again then I kept getting an error box telling me that FF had crashed and asked if I wanted to send a report and restart, I did but no good it still would not open. I ran the profile manager again and found my profile had changed name to a bunch of numbers. I delete that profile but kept the folder then made a new one and that worked. I shut it down again and once again I get the We're sorry error box. By the way I had set the profile manager to open when FF loads and it is not opening so the problem is before it gets to that command.

FF 16.0.2, Windows 7 Home Premium.

Using this feature: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies#w_how-do-i-change-cookie-settings

I go to Facebook, and the following don't work:

• dropping down the "notifications" menu
• dropping down the "messages" menu
• seeing who "liked" something by hovering over
• the detailed list of events in top right
• the chat feature

When I switch off the "ask" feature (by going "Remember history"), and reload FB, all of the above immediately work. When I switch to "Custom/ask" again, and reload FB, the above don't work again. It's entirely reproducible.

Opening the "Add-ons Manager" shows a message "You don't have any add-ons of this type installed" despite the fact I have many add-ons installed. In fact, I can still use add-ons just fine, they just don't show up in the manager. So, I can't access preferences for most of my add-ons.

I had this problem once before and was able to solve it through extensive Google searching. However, when I fixed the problem before, I had to re-add all of my add-ons to the browser window as it was reset to the default in fixing it. My issue isn't so much how to fix it like I did before, but rather—since it seems to have been only a temporary fix—figure out how to prevent it from happening again. See, I really don't want to have to do what I did before as it is time consuming. Especially, if it's going to happen again. Like, I don't want to have to reset and re-organize Firefox every couple of months.

The solution I used before, if I recall correctly, was deleting some preference files, re-opening Firefox, and then putting everything back the way it was. Restarting Firefox in safe mode did nothing and restarting my computer did nothing. I can't remember if I updated Firefox after noticing the problem the first time; I don't think I did, so I'm not sure if it would've fixed the problem or not (or if updating caused it because I had recently updated Firefox prior to noticing the problem).

One more piece of info is that the first time this happened to me was Firefox 14 or 14.1 (or .0.1 maybe).

The spell-checking dictionaries on my computer now include: French (reform); French (classic); French (classic/reform); and French (modern). I have no clue how they got there, but spell-checking tries to default to French (reform). I don't see a way to delete them. Can anyone help?

Thanks, Ed LeRoy

I go to www.massey.ac.nz, and do a search for Computer Science. Then after submitting the search all I get is a Loading message. I do the same thing in Internet Explorer 10, and get search results.

Well, basically firefox won't start unless i open the profile manager and create and/or use a newly created profile. However, if i try to open firefox again after closing it with the same mozilla profile it just won't start. The mouse will briefly display a loading symbol but nothing happens. Google chrome and internet explorer work just fine if that helps.

I'm unable to properly download files using the default Firefox download manager. The relevant extensions are:

 1. Download Status
 2. Download Statusbar
 3. DownThemAll (although since this doesn't interfere with the default, I don't see what this might have to do. Included for completeness).

Now to the problem: Firefox shows weird behaviour whenever downloading a file:

 1. The download completes, and it keeps scanning the file with an antivirus for indefinite periods (it never ended so far) even with tiny text files.
 2. During this period of antivirus checking, if I download another file, the old one gets magically deleted.

I'll disable relevant add-ons, and post back the results.