Support Forum

I no longer can access the Internet by pressing the Internet button on my computer. I receive the following error message: HTTP Server Error 503. How do I fix that problem.

I do not have any more information. I do not know how snap.do got on my computer nor do I know how to get rid of it. I cannot get firefox to run because I cannot get rid of snap.do.

Edited by a moderator due to language. See the Rules & Guidelines .

The search bar remains stubbornly tiny so i only see one letter and the icon. I read the "how to" and tried this but the double arrows don't appear for me to drag it bigger. When i try the "customise" option for the toolbars the option to add flexible bars appears to drag onto toolbars but it has no effect apparently.

I cannot seem to see certain websites "full" site. On Ebay...I only see text all piled up on left. If I click thru enough I can see an image but I want the full site. Not the second class citizen version. Also same with Netflix. Amazon is great. I've troubleshooted and cleared cookies and cache. I reset and now I'm using safe mode with add ons disabled but still nothing helps.

BTW...I'm very untechnical. Im using a laptop with Windows Vista OS if that helps.

Id also like to be able to use my amazon prime account to stream videos but naturally nothing shows up.

Please help. SOS.  : )

Gmail itself will load - if I type the gmail url in; if I just try and navigate to it from, say, google.co.uk it won't load. My university recently switched to gmail and none of their links work for me either.

Google maps displays a grey square with a "sorry we have no maps available for this area at this magnification" message for every location, at every magnification.

Hello!

I've been using Firefox 15 for a while now, for different reasons, but decided to update to FF 20 over a week ago. I realized then that some features on some pages didn't work as they used to. I have a blog and one of my pages is a scrapbook, the code includes jQuery and isotope. It should do this when hovering over the images: http://media.tumblr.com/1645da372a86ad29161e70fdc47ecb1d/tumblr_inline_mjgfl6hrxf1qz4rgp.jpg But it doesn't. It stays the same if you're using anything above FF 15, I checked with friends.

Is this a problem or is it how FF will be from now on? I went back to 15, but I'd like to be able to upgrade and that not only me and those with anything under FF 15 be able to see the site correctly. This is the website: http://le-scrapbook.tumblr.com/book2013

Thanks!

Nothing at all when I go to add-ons. I can not delete or disable any since I can not see them. One of the add-ons has a bunch of settings but I can not change them. When I open Add-ons manager there is nothing, not under any of the categories on the left. Extensions, Plug-Ins, Appearance, Gett Add-ons, all blank.

I was trying to print a calendar. Mozilla asked me to do an update and I lost my toolbar for Yahoo(I have reinstalled that) but I have no place to type in a web address. I am not very good with computers and your program is driving me crazy. I even tried a system restore but Mozilla is blocking that too.

I have concerns regarding security of computer and my personal privacy while using anonymox. I need some rarefactions regarding the same:-

1-Has the add-ons developed by Mozilla or it is a third party application ?

2-Is it Safe ?

Since version 20 when I close a tab after some time tabs don't close and you can't even switch to the closed tab. Which seems to indicate that webpage has close but tab bar has not removed the page entry. This means that tab bar gets filled with old tabs quickly. Only way to recover is to close Firefox and restart. This is very annyoing and forcing me to switch to other browsers. Same problem doesn't happen on older version. Due to this I have right now downgraded to version 15. But our IT will automatically upgrade to latest version very soon.

I start Firefox and FB start like it should but direct it goes over to ,http://search.babylon.com/?babsrc=TB_def&q=check6only.facebook.comajax%2Fv6.php%3Fv%3Dcheck6only%26pingonly%3Dfalse,and when i click home page goes over to FB but back again to tha other

Both adobe flash and firefox are the most recent versions, but I can't run firefox with Flash. I've had to totally uninstall Flash in order to keep running firefox. I'd install an older version, but I have no idea which ones are compatible. My OS is windows 7 64 bit.

Had Adobe Flash Player 11.3 r300 and it stopped showing videos, etc. in Firefox a few days ago. Now I've installed v 11.4 r402 and it still gives error message "Adobe Flash Player ... has stopped working." I uninstalled, downloaded again and reinstalled -- with the same result. No videos. Firefox Plugin check page shows it installed correctly. Any solutions?

Just updated to FF 15 and the Flash Player crashes any time I load a page with a Flash object. I'm running Flash 11.4 r402 on Windows 7 32bit. I tried safe mode and that did nothing to solve the problem. All help appreciated.

I don't want this popup at the bottom of the window called wizebar. I didn't ask for it and don't remember anything asking me about it.

It is very annoying. If I can't rid of it I will be forced to use a different browser even if I would rather stay with Firefox

Every time I use the Flash plug-in (for videos on YouTube or PutLocker or whatever), FireFox just slows down a lot and even freezes. It happens very often now and it's really annoying.

By the way, I am using a gaming laptop so I am not sure why I am having these problems. My Flash plug-in and firefox are updated to the latest versions, too.

My specs: Windows 7 Home Premium Intel i7-2670QM CPU @ 2.20GHZ (8 CPUs) nVidia GTX 560m 3GB vRAM dedicated 16GB RAM

So about a week ago my Adobe Flash plugin started crashing (on Firefox 15.0.1) frequently when I was watching YouTube. I obviously reported it, but nothing happened. Then today I updated the plugin, hoping this would solve the problem, but it didn't. What should I do about this?