Support Forum

Starting about two weeks ago, I can no longer use my yahoo mail on firefox. It does not allow me to compose email messages, and I cannot click on emails to read them either. It works on internet explorer.

When I try to click on the account settings icon, it also does not work.

I tried the two methods I've heard so far to disable the new firefox 19 pdf viewr: -in about:config set pdfjs.disable to true -options>Applications>set pdf view application

The trouble: when I set the viewing application for pdf to Foxit, firefox automatically downloads the pdf to open it in the separate application. Up until firefox 19, the Foxit reader application would open in the browser. Since Foxit does not have a firefox add-on, how do I disable the firefox 19 pdf viewer and use Foxit Reader to open pdfs as a new tab in the browser?

My computer, or the software (windows 7) crashed yesterday. I got my system back up and running through HP tech support. But, now I have the problem of trying to restore all my bookmarks that I had with firefox before the crash. Unfortunately, HP's tech support can't seem to help that issue, even though I did do a backup on a DVD prior to the fix. Being I suspect firefox has a way of remembering my bookmarks, how in the world can I now reinstall those bookmarks, and I had plenty, to my now repaired windows 7 system? I'm sure hoping, there has to be a way to restore all of my previous bookmarks! Can anyone help?

have managed to get rid of conduit but cant get whitesmoke off firefox and causes me not to be able to view movies on direct tv. there is no place to set search provider on whitesmoke actually no tools at all. Have deleted all versions and uninstalled firefox and it still hijacks seach engine and tool bar

I recently downloaded the Firefox update and for some reason when I type in a keyword in my address bar or Google tool bar... I am redirected to "Google Custom search"- not just Google.com SERPs. How can I remove this "custom" view?

Thanks Regina

I have an issue with one of my Firefox extensions/plugins, it's called MyStart: Incredibar, and I basically installed unintentionally when I installed a program with a Brothersoft downloader/launcher. I tried uninstalling Mystart and I tried permanently stopping the service that updates the MyStart incredibar plugin. What it basically does is, when I open a new tab in Firefox, it opens some sort of website, I don't have a problem with it loading a search engine, the only problem I have regarding the search engine is that every time I open a new tab, it actually loads a new page. I even tried resetting the certain figures in about:config which helped temporarily, but after I restart Firefox then it still runs the search engine when I open a new tab. I use Eset Nod32 and Anti-Malmwarebytes as my system's defense, and I've tried scanning with both of them but they don't help at all, does anyone have information that will permanently remove this plugin from my PC?

Screenshot of this problem can be found HERE

My About:Config settings looks like THIS

Firefox continually crashes (approx. 6-8 times a day or more) due to Adobe Flash player crashing.

I'm running Firefox 13.0.1 and Adobe Flash 11.3.300.262

I noticed that since the second-to-last update of Flash Firefox has been crashing a lot. Before that Firefox crashed 'only' once a day or so.

Over the past few months I've read just about every thread related to Flash & Firefox and I'm not about to spend hours troubleshooting stuff, trying to disable hardware acceleration, etc, etc. I've done that before when the Flash-crash issue started a couple of months ago. (Also, Firefox is sometimes sending you automated crash reports, so you should have that data.) I would expect Firefox to simply "work" reasonably well, and as of the past couple of months or so, it hasn't.

W.T.F, Mozilla? I've used your browsers (Netscape) since the early 90s and have been quite happy - until recently, that is. As of now I'm having to go back to using Internet Explorer.

I sincerely hope Mozilla can finally resolve this issue as I still believe Firefox could be a great browser if it didn't "fight" with Flash all the time.

I'm unable to play videos of any sort in Firefox (YouTube, Vimeo, etc.). I've installed the latest version of Flash multiple times and I've downloaded the latest version of Firefox. I've also tried disabling Adblock and clearing the cache/history, but nothing works.

Since about a week ago firefox in my laptop cannot play videos from youtube (only from youtube, videos from other sites and flash games work fine), both on the site or embedded on other site. It just shows "an error occured. Please try again later" I'm using firefox 13.0.1 and the latest flash plugin. My laptop is i5 with win7 64 bit and it's clean, no virus or malware.

I've tried all the solution posted here but nothing works. I've tried uninstall-reinstall both firefox and flash, disabled add-ons, safe mode, downgrade to earlier flash, uninstall realplayer, changed dns, reconfigured my modem, called my good-for-nothing ISP (perhaps connection related?), still cannot play videos from youtube.

I've tried using different computer, I used my old winxp pc with older version of firefox (with same configuration as the firefox I'm using in my laptop) and my ipad, they can play videos but the playback is stuttering which never happened before. Strangely enough, I tried chrome (on the same laptop) and it works well, no stutters. Does this problem has something to do with firefox updates, flash updates, both, or something else?

Please help me, I don't want to go back and forth between browsers just to see video in youtube and I really don't want to change browser. Thanks!

FireFox v13.0.1 installed on Win 7/64 system.

Adobe Flash and Shockwave installed yesterday.

Whenever I try to view a Youtube video, I select it and the screen with the arrow appears. When I click on the start arrow, the screen goes black and a warning on the screen appears:

An error occurred. Please try again later.

On the same machine, YouTube videos play fine on IE v9 and Google Chrome v19.0.1084.56 m.

Suggestions, or is this goodbye to FireFox?

Thanks

After both firefox and flash upgraded to the newest versions i've found i have no video for certain flash sites. Youtube works fine but sites like metacafe.com don't.

I've tried rolling back to firefox 13.0.0. I've aso tried rolling flash back to 11.2 and 10.3 to no avail. I have also tried disabling protected mode for flash, still no video. I have done a complete reinstall of both firefox (including deleting my profile data) and flash, but it still won't work.

The only time i get video is when i restart firefox in safe mode. However when i restart in normal mode with all addons disabled i get no video. I don't have realplayer installed either.

Anyone got any ideas as to what I could try that i haven't already?

Anytime I run Firefox my audio runs through Adobe Flash Player 11.3 r300. The volume defaults at full volume which is too loud and hurts my ears anytime I'm on a site like Youtube. I was wondering if there was a way to disable this or if I could get rid of it completely. Thanks in advance.

Zainstalowałem aplikację, która zmieniła mi stronę wyświetlaną po wciśnięciu przycisku "nowa karta". Chciałbym, aby po wciśnięciu tego przycisku znowu pojawiły się kafelki dające szybki dostęp do najczęściej odwiedzanych stron. Jak to zrobić?

i know i made a second post about this i messed up. so i cant watch any youtube videos on firefox but i can watch them on google chrome and internet explore. when i try to play a youtube video i cant cick play and the video is all black i post a screen and show you.

i have Firefox 13 and real player 15 but the download this video option does not work,under extensions browser record plugin is disabled,but if enabled videos do not play in youtube,error occurs,this is great inconvenience,it works well with IE but i prefer Firefox so any help to rectify the matter is appreciated.

So i wanted to see a Microsoft presentation video... and as they love to use HTML5 it's a HTML 5 video. I get the error^. I don't understand how to fix it in windows 7-32 bits.