Support Forum

Starting about two weeks ago, I can no longer use my yahoo mail on firefox. It does not allow me to compose email messages, and I cannot click on emails to read them either. It works on internet explorer.

When I try to click on the account settings icon, it also does not work.

I tried the two methods I've heard so far to disable the new firefox 19 pdf viewr: -in about:config set pdfjs.disable to true -options>Applications>set pdf view application

The trouble: when I set the viewing application for pdf to Foxit, firefox automatically downloads the pdf to open it in the separate application. Up until firefox 19, the Foxit reader application would open in the browser. Since Foxit does not have a firefox add-on, how do I disable the firefox 19 pdf viewer and use Foxit Reader to open pdfs as a new tab in the browser?

Before this evening I have been able to right click and Save As pictures on various sites easily. Now, tonight after my brother used my computer, I cannot do that. It doesn't give me the ability to save a PNG, BMP, GIF, JPEG, or any type of image file. The file type line is completely blank and won't allow me to do a thing.

Here is a screen capture: http://i60.photobucket.com/albums/h8/SuperPhillip/firefoxerror_zpsbabbc37d.png

My computer, or the software (windows 7) crashed yesterday. I got my system back up and running through HP tech support. But, now I have the problem of trying to restore all my bookmarks that I had with firefox before the crash. Unfortunately, HP's tech support can't seem to help that issue, even though I did do a backup on a DVD prior to the fix. Being I suspect firefox has a way of remembering my bookmarks, how in the world can I now reinstall those bookmarks, and I had plenty, to my now repaired windows 7 system? I'm sure hoping, there has to be a way to restore all of my previous bookmarks! Can anyone help?

have managed to get rid of conduit but cant get whitesmoke off firefox and causes me not to be able to view movies on direct tv. there is no place to set search provider on whitesmoke actually no tools at all. Have deleted all versions and uninstalled firefox and it still hijacks seach engine and tool bar

I recently downloaded the Firefox update and for some reason when I type in a keyword in my address bar or Google tool bar... I am redirected to "Google Custom search"- not just Google.com SERPs. How can I remove this "custom" view?

Thanks Regina

I have an issue with one of my Firefox extensions/plugins, it's called MyStart: Incredibar, and I basically installed unintentionally when I installed a program with a Brothersoft downloader/launcher. I tried uninstalling Mystart and I tried permanently stopping the service that updates the MyStart incredibar plugin. What it basically does is, when I open a new tab in Firefox, it opens some sort of website, I don't have a problem with it loading a search engine, the only problem I have regarding the search engine is that every time I open a new tab, it actually loads a new page. I even tried resetting the certain figures in about:config which helped temporarily, but after I restart Firefox then it still runs the search engine when I open a new tab. I use Eset Nod32 and Anti-Malmwarebytes as my system's defense, and I've tried scanning with both of them but they don't help at all, does anyone have information that will permanently remove this plugin from my PC?

Screenshot of this problem can be found HERE

My About:Config settings looks like THIS

Updated to this version but the new tab page didn't save my most visited sites as is the intention. Dragged my most used websites over there and worked but there is no thumbnail-picture or anything to show, just empty boxes with just below the site described as in my bookmarks.

Firefox continually crashes (approx. 6-8 times a day or more) due to Adobe Flash player crashing.

I'm running Firefox 13.0.1 and Adobe Flash 11.3.300.262

I noticed that since the second-to-last update of Flash Firefox has been crashing a lot. Before that Firefox crashed 'only' once a day or so.

Over the past few months I've read just about every thread related to Flash & Firefox and I'm not about to spend hours troubleshooting stuff, trying to disable hardware acceleration, etc, etc. I've done that before when the Flash-crash issue started a couple of months ago. (Also, Firefox is sometimes sending you automated crash reports, so you should have that data.) I would expect Firefox to simply "work" reasonably well, and as of the past couple of months or so, it hasn't.

W.T.F, Mozilla? I've used your browsers (Netscape) since the early 90s and have been quite happy - until recently, that is. As of now I'm having to go back to using Internet Explorer.

I sincerely hope Mozilla can finally resolve this issue as I still believe Firefox could be a great browser if it didn't "fight" with Flash all the time.

I can't play youtube videos or access games on facebook, and some websites I only get 1/2 the page. It seems like something is blocking my flash. It says my flash is up to date and also shockwave. I have included 2 screenshots. I have started in safe mode and nothing works. Works perfect in google chrome. The problem is only firefox. Any ideas??? http://i431.photobucket.com/albums/qq36/otter2208/youtube.jpg http://i431.photobucket.com/albums/qq36/otter2208/face-1.jpg I goto my plugins and see shockwave flash only. Also I have tried other sites with video and the video does not pull up at all.

I'm unable to play videos of any sort in Firefox (YouTube, Vimeo, etc.). I've installed the latest version of Flash multiple times and I've downloaded the latest version of Firefox. I've also tried disabling Adblock and clearing the cache/history, but nothing works.

just updated to Firefox 13.0 on my mac last night (no plugins so don't blame them!).. man its SLOW SLOW SLOW. Slow loading pages, Slow to load, and slow to open java (even more so then before!) I have an i5 CPU and 8 GB of 1333 Mhz ram in my macbook pro... whats going on.. seems every new release is slower and slower!

P.S. I switched to chrome because of this.. works lightning fast in comparison!

Since about a week ago firefox in my laptop cannot play videos from youtube (only from youtube, videos from other sites and flash games work fine), both on the site or embedded on other site. It just shows "an error occured. Please try again later" I'm using firefox 13.0.1 and the latest flash plugin. My laptop is i5 with win7 64 bit and it's clean, no virus or malware.

I've tried all the solution posted here but nothing works. I've tried uninstall-reinstall both firefox and flash, disabled add-ons, safe mode, downgrade to earlier flash, uninstall realplayer, changed dns, reconfigured my modem, called my good-for-nothing ISP (perhaps connection related?), still cannot play videos from youtube.

I've tried using different computer, I used my old winxp pc with older version of firefox (with same configuration as the firefox I'm using in my laptop) and my ipad, they can play videos but the playback is stuttering which never happened before. Strangely enough, I tried chrome (on the same laptop) and it works well, no stutters. Does this problem has something to do with firefox updates, flash updates, both, or something else?

Please help me, I don't want to go back and forth between browsers just to see video in youtube and I really don't want to change browser. Thanks!

I believe I started getting this problem when I updated flash player but when I tried reinstalling this did not solve the problem. This problem seems to be only happening with mozilla and other browsers like chrome has not have this error. Clearing cookies and cache does not work since I have put never remember history as my option for mozilla. So right now I have no idea what else to try if anyone knows how to solve this, it would be greatly appreciated. TIA

On today's morning(06.09.2012) I updated my Flash Player to 11.3.300.257 and then launched Firefox. As soon as a site started to appear in browser, Firefox frozen.

So I launched with all add-ons disabled and managed to confirm that Firefox freezes only when Shockwave Flash plugin is enabled

I tried to uninstall and install Flash Player, tried to mess with plugin container, but nothind helped

It seems that Firefox frequently loses window focus when I open a new page. It may be a bookmark, a link opened into a new tab via CTRL+Left-Click, or whatever. The following scenario always results in the window losing focus (for me).

1. Open Firefox.
2. Open this link and bookmark it.
3. Close and reopen Firefox.
4. Open the page just bookmarked using the bookmark list and don't touch the window.

I read this page daily, so when I start Firefox and open the page, I have to click in it so as to scroll, etc..

Firefox 13, Windows 7 Home Premium 64-bit

I wish this site had "Preview" for its posts. Geez Louise.

On two different machines (one Windows Vista 32 bit and the other Windows 7 64 bit) I updated the adobe flash plugin to 11.3.300.257, and it stopped working on Firefox (still worked on Google Chrome). No crashes, just an error message any time I click on anything needing the flash player. I restored the previous version of the plugin (11.2.202.235) and everything worked again.

The newest version of Firefox, 13.0, seems to have a problem playing youtube videos. Whenever I go to youtube and try to play something I get a “There seems to be an error. Please try again later.” At first I thought it was a problem with youtube, and put in an error report with them. Youtube played fine on my earlier Firefox installation, and plays just fine on Google Chrome and IE, so the problem seems to lie with Firefox. In the past I have had other problems with updates to Firefox. One time I couldn’t see what was in my Google search box after updating. The next update seemed to take care of the problem. I cringe when I see that pop up box that says there is a new version of Firefox available. I wonder what favorite add ons won’t work with this one, and what other problems it might bring. That’s why I tend to wait for a couple of weeks to months before clicking the update button, hoping that maybe the bugs will have been worked out. I normally donate a little bit to programs and projects that try to improve my computer experience for free. Firefox has not given me a reason to donate. I have read the solution for uninstalling Realplayer and rolling back Flash, and this doesn't work for me. I use Realplayer all the time on my computer, and Firefox will leave before Realplayer does. If Firefox can't come up with a simple solution or fix then I guess Chrome is in my future.