Support Forum

I was having issues with Videos playing so figured I had to update my Flashplayer, but when I tried to update it kept failing to install and on the Control Panel for Windows XP I clicked on the Flashplayer Icon and went to the Advanced Tab and it states that there are no ActiveX Control installed but I know I have ActiveX version 10 installed due to some Games I have installed on the PC. So I was wondering how FireFox worked with or around the ActiveX Controls. This is for my piece of mind and future reference as I do all my own Tech Support for my PC and am self taught through trial and error about XP. Am running an Intel Celeron processor, 697MHz with XP Service Pack 3, FireFox 12.0, 192MB of SD RAM. Yeah it's old but it works for what I do. LOL Anyway any info on this would be appreciated.

Thanks in Advance Craig

In the last day or two I have noticed a pop up saying " Firefox Plug-in HD Video Player is missing: " with an icon to install the plugin.

I searched around the net and found only one sight saying, " this is malware or a phishing program so do not download and just ignore. I am still able to watch movies and what not online but the message is just so damn annoying.

I am using adblock but it is not blocking that message. I am not really sure what to do. Any help would be greatly appreciated.

Thanks :-)

The Adobe flash plugin 11.5 on Firefox 12 is not installed. Neither the separate download from Adobe works nor the download for the plugin in the section "addons" or when clicking on "this web page need an additional addon klick here to install".

And several web pages like Youtube, Facebook and others ask for installing the newest flash plugin.

A few days ago, my good old FF (12) stopped downloading and saving. Actually, in the download screen it looks as if it was downloaded (shows in its full size in the Download screen), but the 'open' option is gray and it can't be found in the download folder. Also, when using 'save as' for web pages, only the html folder (images, etc.) is found where saved, but its 'mate' (the htm file) is not, and the 'open' option (on download screen) is gray. I deleted the mimetype.rdf and the downloads.sqlite files; I disabled all the relevant FF addons, changed downloading folder etc.--- nothing helps. Do you have any idea? Thanks

after mozilla firefox crashed I got a previous version of mozilla, by right clicking on to the program's GET A PREVIOUS VERSION. In the version that installed on my pc I cannont find my bookmarks

Thank you in advance

I cant open the "show all history" or "show all bookmarks" in firefox 12.0. I click on the button and nothing hapenes, I have checked all of my settings, done lots of searches and research to fix this problem and I cant find anything.

The Adobe Flash plugin keeps crashing on Firefox 12.0, and my Plugin Check link in Addons Manager directs to https://www.mozilla.com/en/404 .

Is this a hack attempt? Is Firefox 3.6 safer than the release channel?

I had a similar problem previously, and was able to find a setting under 'tools' that allowed me to set it back to 'blank page' but I can no longer seem to find that setting and this incredibar.com thing is really obnoxious. I can't find a cookie or any sort of data stored anywhere that will allow me to remove this ad-on.

So, for a few days now, Firefox has been extremely touchy. It would crash at random times, but now, it crashes whenever I try to type something. It has gotten progressively worse. Also, I cannot play videos, as "Adobe Plugin has crashed". This isn't just once or twice. This is every video on every site. Please help!

If it's of any correlation, I was getting bluescreens and such earlier.

Firefox 12 is very slow to load pages and if two tabs are opening it lags. I've tried everything (e.g virus, defrag, I've created a new profile in "run", etc). I've had my router/line etc all checked and after 2 weeks of cleaning/testing etc its all pointing to Firefox as the problem. Please help as it's driving me nuts.

1. This has gone on actually since at least Firefox 8 for many of us. With Windows 7 32 or 64bit, AND we are told OTHER OS's as well, Firefox 12 IS consuming too much memory!

When FF 12 memory consumption "hits" 800MB on a 8 GB machine, and continues to slowly climb, FF 12 has code or other problems.

2. ALSO, Firefox 12 under many circumstances, is slowing to a crawl, especially in opening windows and tabs.

NOTHING we do, inspect with memory tools, etc. seems to point to any "culprits" or guide the way to researching and potentially solving these problems...and they ARE problems within Firefox 12, and likely earlier versions.

TIME TO CLEAR THE AIR?

These are problems being seen by others, with or without any (totally blanked out/disabled) Add-On's and even most Plug-In's being disabled or removed, both for testing the problems sen in FF 12.

There IS a problem, or more than one, here, and it's not isolated or "just refer to this checklist" solvable.

There's problems, perhaps memory leaks and other agenda IN THE CODE.

We users need to stop being poo-poo'ed and "pampered" by needless communications that do nothing to truly address the problems.

When I right click on an image and choose 'copy image' and then try to paste it into my editing software, all i get is a string of text that is the location of the image as if I had chosen 'copy image location' instead. what gives?

Since the weekend I always, whan starting up Firefox find searchnu.com in the adress. Googling this problem did not solve it. It only happens when starting up Sirefox, not with I.E. Is this a virus, or...? How to remove it?

the adobe flash player 11 is not getting installed on Firefox...as soon as the download starts...it halts at 7%...then after about 30 seconds or so it timeouts and the installation bar suddenly shoots up to but stops at 47%....i have tried using the steps mentioned in other posts...also tried contacting adobe...but their people cant figure out anything wrong... Please kindly help in resolving this matter!!