Support Forum

My Firefox browaer starts with searchnu rather than Google. When I try to reset it it says that the searchnu tool bar has not allowed the change to take place. How do I step by step remove this malware program. My pc tools won't remove it

in trying to update adobe flash player i get error "action list not found"I have win XP 32 bit. Have removed old version from my computer before downloading newer version, still will not load.

I'm trying to use a ssl proxy with accounts.google.com.

Usually, firefox warns me about invalid certs, however it let me add an exception if I wanted to connect to it anyway.

But, if i want to connect to accounts.google.com, it blocks me, and it doesn't let me add that exception.

Why it happens only with this subdomain?

A box popped up after I clicked on my friends names who I wanted to send requests to for help in the facebook game Castleville~the entire message inside the box reads as follows: 'ZDVIRALMANAGER--ONREQUESTDONE--ERROR! ZID-FBID Mapping Failed.'

I'm only updating Shockwave Flash because the plugin page says to do it; otherwise I have no problems. The sequence of updating problems I am having is different from that described by others: 1) Checked for plugin updates: Shockwave Flash 11.1 r102 was highlighted as "Vulnerable" with red UPDATE NOW. 2) Clicked on Update Now and was prompted to download Adobe Flash Player 11.1.102.62 (not Shockwave Flash); Ran downloaded .exe file to install; Closed Firefox during install as requested and installation completed. 3) Opened Firefox; Checked plugins and now saw notice that Flash Player version was out-of-date and disabled. 4) As test, played a youtube video; Clicked on prompt at top of screen for "missing plugin"; Update self-executed, requested closing Firefox, and completed installation. 4) Opened Firefox; Checked plugins and once again saw that Shockwave Flash needed UPDATE NOW (as described in #1 above). Adobe Flash Player is not listed anywhere in the plugin list. So now I'm back to where I was before, wondering if I really am vulnerable due to this version of Shockwave Flash.

I remember that that on previous versions of Firefox you could get a Swedish spell-check + dictionary by simply "adding" a new dictionary when writing text, through: [*right click*]>[Languages]>[Add Dictionaries...].

Just recently I am getting the following error message when trying to access web sites. I am using Firefox browser version 10.0.2. I get a pop up window stating "Exc in ev handl: TypeError: c.location is null" as the web site page is being displayed in browser winder. Then I have to click ok. It doesn't matter what web link/site I go to it happens. It is an issue with some plug-in?

I love Firefox but of late the fastest Firefox they have is 3.6.28 which the fools have decided to discontinue upgrading! I started with Firefox 12, slow/crash. 11, ditto, 10.2, slow, 9 back to 4, slow as crap/crash crash crash! Looks like 3.6.28 will be it for me and live with the crashes. If addons are the culprit, Firefox should test 'em and ban the incompatible ones. Dunno why I'm asking again because unless I can talk to the makers of Foxy I'll get no concrete answers anyway. Foxy and Mozilla are the only browsers on the web that do not have email addresses for troubleshooting problems! Wish I could find a better browser than Foxy! Used to love it but now it's just plain BS! I depend on Henrietta for my livelihood (survey work, web ads surfing &c) and I need a reliable browser. Looks like Foxy ain't it and IE i even worse! Opera's great only incompatible with most of the sites I need to use! Any suggestions at all? Thanks I hope- keimanzero Scion of Anime of PA. Oh a word to the wise- if you use Web of Trust get rid of it! You'll need a special uninstall tool but WOT blocks every single site as unsafe and that includes this one and Firefox!

When I open Firefox I am getting a pop up error message

                      (Java Script Application)
                   Type error: text is undefined

                                         OK

If i click OK Firefox opens, but it is operating much slower since I started receiving the error message.

depuis que j'ai mis firefox 10, ma page d'accueil (www.google.com/ig) se transforme en "www.searchnu.com/406" . Apres avoir remis la page de démarrage (par "outils""options""general") à "afficher ma page d'accueil" puis avoir mis sur la page d'accueil "http\\www.google.com/ig" puis "OK" , si j'arrete firefox , quand je le redémarre, la page de démarrage devient "http\\searchnu.com/406" Que faire pour retrouver automatiquement ""www.google.com/ig" comme sur les anciennes versions de firefox??

The latest Flash download has incapacitated Foxtab, I have UN-installed it several times only to discover it goes back to original state when I re-install. I have UN-installed Firefox 4 times and this has made NO difference. There is clearly something VERY wrong with the Adobe Flash download.

I sometimes (but not always) get this error code when trying to access facebook: www.facebook.com uses an invalid security certificate.

The certificate is only valid for the following names:

 a248.e.akamai.net , *.akamaihd.net , *.akamaihd-staging.net  

(Error code: ssl_error_bad_cert_domain)

This is usually a problem for short time, but will reoccur throughout the day for 2-3 days, and then not be a problem for a month or more. I don't know what why this occurs, nor what I can do about it.

I use Firefox 10.0.2 and mac osx 10.5.8