Support Forum

This "Untrusted Connection" thing is god-damned annoying. Websites that I've been using for YEARS... all of a sudden are "untrusted." I don't ***-**** care. How do I turn this feature off?

moderator edited out offensive language

when i open or restart my computer or Firefox application, the Import Wizard runs. Does anybody know how to fix this problem? I've tried finishing the set up but that didn't do any good. Any suggestions are greatly appreciated.

When typing in gmail (firefox) or thunderbird, randomly foreign characters will be produced like the keyboard has been set to spanish or french, but it is set to english, and the character encoding is set to what it is supposed to be. Web pages appear correctly.

 Application Basics

       Name
       Firefox

       Version
       10.0.12

       User Agent
       Mozilla/5.0 (Windows NT 5.1; rv:10.0.12) Gecko/20100101 Firefox/10.0.12

       Profile Directory

         Open Containing Folder

       Enabled Plugins

         about:plugins

       Build Configuration

         about:buildconfig

       Crash Reports

         about:crashes

       Memory Use

         about:memory

 Extensions

       Name

       Version

       Enabled

       ID

       F5 Networks Host Plugin
       7000.2011.0910.0354
       true
       {DBBB3167-6E81-400f-BBFD-BD8921726F52}

       IE Tab 2 (FF 3.6+)
       4.12.22.2
       true
       {1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}

       Microsoft .NET Framework Assistant
       0.0.0
       false
       {20a82645-c095-46ed-80e3-08825760534b}

       Skype Click to Call
       6.5.0.11422
       false
       {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

 Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage
       http://ca.search.yahoo.com?type=386496&fr=spigot-yhp-ff

       browser.startup.homepage_override.buildID
       20130103094221

       browser.startup.homepage_override.mstone
       rv:10.0.12

       browser.tabs.warnOnClose
       false

       dom.ipc.plugins.enabled.npietab2.dll
       true

       extensions.lastAppVersion
       10.0.12

       gfx.blacklist.layers.direct3d9
       2

       keyword.URL
       http://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=386496&p=

       network.cookie.prefsMigrated
       true

       places.database.lastMaintenance
       1358793548

       places.history.expiration.transient_current_max_pages
       51968

       privacy.cpd.siteSettings
       true

       privacy.sanitize.migrateFx3Prefs
       true

       privacy.sanitize.timeSpan
       0

       security.warn_viewing_mixed
       false

 Graphics

       Adapter Description
       NVIDIA GeForce 6150 LE

       Vendor ID
       10de

       Device ID
       0241

       Adapter RAM
       Unknown

       Adapter Drivers
       nv4_disp

       Driver Version
       9.1.4.8

       Driver Date
       8-16-2006

       Vendor ID (GPU #2)
       00ad

       Device ID (GPU #2)
       00ad

       Adapter RAM (GPU #2)
       Unknown

       Adapter Drivers (GPU #2)
       Unknown

       Driver Version (GPU #2)
       2.1.3.0

       Driver Date (GPU #2)
       1-1-2007

       WebGL Renderer
       Google Inc. -- ANGLE (NVIDIA GeForce 6150 LE) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)

       GPU Accelerated Windows
       0/1. Blocked for your graphics driver version.

The Real Player Browser Download Record Plugin 15.0.1 in Firefox 10 stopped appearing on all videos. It was working from 1/31 to 2/3 and now doesn't show at all. A clean reinstall of Real Player 15 Plus doesn't fix this. OS is Windows 7 Home Premium. As usual after a F.F. upgrade, the download button works on Internet Explorer. Now it's the weekend and Real's Developers aren't even working! The Developers of both companies need to coordinate this once and for all. Norton started doing this with Mozilla at my suggestion for the Norton Tool Bar and there no longer is any delay in compatibility. Please contact Real Player tech support to complain. Their Case Manager told me that the three week compatibility delay with Real Player 14 last year would never happen again. I wouldn't bet on it.

  Update Note: This thread is now also about "Adobe Flash 11.3 doesn't load video content"  because people having that problem started posting here.

locked by a moderator - 07-11-2012 07:47 UTC

My Firefox browaer starts with searchnu rather than Google. When I try to reset it it says that the searchnu tool bar has not allowed the change to take place. How do I step by step remove this malware program. My pc tools won't remove it

in trying to update adobe flash player i get error "action list not found"I have win XP 32 bit. Have removed old version from my computer before downloading newer version, still will not load.

I'm trying to use a ssl proxy with accounts.google.com.

Usually, firefox warns me about invalid certs, however it let me add an exception if I wanted to connect to it anyway.

But, if i want to connect to accounts.google.com, it blocks me, and it doesn't let me add that exception.

Why it happens only with this subdomain?

A box popped up after I clicked on my friends names who I wanted to send requests to for help in the facebook game Castleville~the entire message inside the box reads as follows: 'ZDVIRALMANAGER--ONREQUESTDONE--ERROR! ZID-FBID Mapping Failed.'

Firefox 10.0 says it's incompatible with Norton Toolbar and Norton 360 Identity Safe. We recently had this with upgrade to Firefox 9.0. Can the update/workaround Norton provided for Firefox 9.0. somehow be incorporated in 10.0?

I'm only updating Shockwave Flash because the plugin page says to do it; otherwise I have no problems. The sequence of updating problems I am having is different from that described by others: 1) Checked for plugin updates: Shockwave Flash 11.1 r102 was highlighted as "Vulnerable" with red UPDATE NOW. 2) Clicked on Update Now and was prompted to download Adobe Flash Player 11.1.102.62 (not Shockwave Flash); Ran downloaded .exe file to install; Closed Firefox during install as requested and installation completed. 3) Opened Firefox; Checked plugins and now saw notice that Flash Player version was out-of-date and disabled. 4) As test, played a youtube video; Clicked on prompt at top of screen for "missing plugin"; Update self-executed, requested closing Firefox, and completed installation. 4) Opened Firefox; Checked plugins and once again saw that Shockwave Flash needed UPDATE NOW (as described in #1 above). Adobe Flash Player is not listed anywhere in the plugin list. So now I'm back to where I was before, wondering if I really am vulnerable due to this version of Shockwave Flash.

I remember that that on previous versions of Firefox you could get a Swedish spell-check + dictionary by simply "adding" a new dictionary when writing text, through: [*right click*]>[Languages]>[Add Dictionaries...].

in android firefox, the buttons : friend requests, notificatios & messages are working probably. while beside button of facebook menu doesn't work ! .. can you help with this ?

Just recently I am getting the following error message when trying to access web sites. I am using Firefox browser version 10.0.2. I get a pop up window stating "Exc in ev handl: TypeError: c.location is null" as the web site page is being displayed in browser winder. Then I have to click ok. It doesn't matter what web link/site I go to it happens. It is an issue with some plug-in?

I love Firefox but of late the fastest Firefox they have is 3.6.28 which the fools have decided to discontinue upgrading! I started with Firefox 12, slow/crash. 11, ditto, 10.2, slow, 9 back to 4, slow as crap/crash crash crash! Looks like 3.6.28 will be it for me and live with the crashes. If addons are the culprit, Firefox should test 'em and ban the incompatible ones. Dunno why I'm asking again because unless I can talk to the makers of Foxy I'll get no concrete answers anyway. Foxy and Mozilla are the only browsers on the web that do not have email addresses for troubleshooting problems! Wish I could find a better browser than Foxy! Used to love it but now it's just plain BS! I depend on Henrietta for my livelihood (survey work, web ads surfing &c) and I need a reliable browser. Looks like Foxy ain't it and IE i even worse! Opera's great only incompatible with most of the sites I need to use! Any suggestions at all? Thanks I hope- keimanzero Scion of Anime of PA. Oh a word to the wise- if you use Web of Trust get rid of it! You'll need a special uninstall tool but WOT blocks every single site as unsafe and that includes this one and Firefox!

When I open Firefox I am getting a pop up error message

                      (Java Script Application)
                   Type error: text is undefined

                                         OK

If i click OK Firefox opens, but it is operating much slower since I started receiving the error message.