Support Forum

When I go thru the directions to install the plugin it only shows up to Windows 7. I have Windows 8. The media player works fine thru Internet Explorer, but I'd rather use Firefox.

Problem - I have an important viewing of my daughter's 3d/4d ultrasound this Saturday and I don't want to mess up my laptop by installing the wrong version and not being able to view it at all.

Thanks.

I have been having problems with Firefox so I uninstalled and tried to re-install but an error message popped up on each version I have tried to download. My computer is compatible but I keep getting the error message saying the file is corrupt but it does not give me any options nor is Firefox helping. Please help now, I very much enjoy using Firefox but if this continues I will keep contacting Mozilla till it gets fixed. I WANT FIREFOX FIXED NOW DARN IT!!!!!!!! And i have tried downloading version 11 all the way up to 17 and each will go through the entire 30 to 40 minute wait then tells me it cannot download because the signature does not match the supporter or something, please help me fix this as soon as possible. I've never had problems until I wanted to use Netflix, which of course does not work on Firefox no matter how much I try. I have all the necessary updates and plug ins, I need to have this fixed.

I wonder if anyone knows the way to roll back from an update in Firefox? I do not wish to remove and re-install if it's possible just to roll back. I am using Windows 7 Pro and the "about Firefox" says I have 19.0 installed. The update causing the problem went in on 19/03/2013. Hope someone can help. Regards. G

I just got notice this morning about this new version of Firefox but I'm hesitant to install until I know that my Norton toolbar will work. Can you provide some information? Thanks!

When I go to FF home page an update screen opens up for Express Files Updater, requesting me to update. Is this part of FF / Mozilla and should I update? Thank you for help.

I am using Samsung Galaxy Ace (Samsung GT-S5830i) Android phone and I want to install Firefox for Android on that device.

Your website says that firefox has been tested to work with this device: https://support.mozilla.org/en-US/kb/will-firefox-work-my-mobile-device

Still, Google Play Store shows the following messaage: This app is incompatible with your Vodafone IN Samsung GT-S5830i.

What should I do?

There is some mention in the forums - but most of it is quite old - and in the support page you cannot sort by date - and I don't intend to read through 1,000 entries to find the one I want!

What is UNACCEPTABLE is the lack of clear information in a PROMINENT position at the front of the site.

I have just bought a new Laptop PC and could not get Windows 7 - I had to take Windows 8. Every PC in PC WORLD is now loaded with Windows 8 - and the Mozilla site doesn't even mention it!! And Windows 8 has been out for 5 months.

Is everyone asleep at Mozilla?

Clear information might stop your (ex?) customers getting mad at you.

(Written on my old Windows 7 PC).

My device already supported for firefox web browser 20.1. but Google play store says your device isn't compatible with this firefox web browser version. Samsung Galaxy Mini GT-S5570 ARMV6 device isn't gingerbread 2.3.6

This appears to be the latest version of Java. Are there any security issues with it?

(As a side note, When I searched your website for information on "Java 7 Version 22", every article on "Java" came up, and it was frustrating to wade through the thousands of articles to try and find one that was relevant.)

My device has Android version 2.1 (eclair). Unfortunately there's no update available for my device, even in future. I would consider you as a top developer if you could optimize your browser to support my mobile device. And I know you won't, because as a developer it's very difficult to work on older versions of android, and who has got time for that. Really, I made a worst choice in selecting my mobile handset.