Support Forum

In previous versions of FF I was able to highlight a word or words and then right click, the context menu had a "Search the internet using these words" option. Which made searching so much easier. How do I get that back and get rid of that monster right click menu?

TIA

Win 7 pro 64 bit using Google

some key words in different web site are in blue for you to click on to get information i move the mouse over to one and a bubble window comes up about Coupon Drop Down..i have tried everything to get rid of this in the browser there no add/on with it and no extensions with it and its not in windows add/remove programs this only happens on firefox not on IE i have run melware and nothing comes up some how i know theres away to remove this but im lost i tried everything but reinstall firefox..i would do that but i dont want to lose my bookmarks or my other settings or my skin...any ideas i need so help please

email me at missouriman57@sbcglobal.net

I have delta as my default home page. I did not do this but it automatically did it. So when I try to change it it doesn't change.Delta is causing pop-up adds and disturbing images and articles to pop up.

Since upgrading to firefox 20.0.1 my download helper is not working like it used too.

Before updating to Firefox 20.0.1 I would click on the "Download Helper" icon and choose what format I want to download, then a box would open and show my various downloads in progress. Instead I've noticed that instead of the the normal box opening there is this little arrow in the right-hand corner that I have to click on in order to see what is downloading and when I close the browser the progress box that I used to be able to see is no longer there and also I am now UNABLE to continue downloading like I was able to with downloadhelper!!!

I can't speak for anyone else but I prefer using Downloadhelper as opposed to the so-called downloader that has been built into Firefox 20.0.1.

How do I get the download helper to work like it used to and how do I get rid of that annoying download arrow in the right had corner?!

If the powers that be are going to make improvements concerning security I'm all for it but I want to the option to choose whatever addons I want to use without having them made unusable whenever there is an "upgrade".

I am running the latest version of Firefox (17.0.1)

I have a number of add-ons all of which are disabled and which I would like to remove. Unfortunately there is no remove button.

I have read the FAQs and community help which tells me that if there is no remove button then the add-ons are there through being added globally by other software. However on of the add-ons that I want to remove is Google Toolbar for Firefox - how could that have been added by another application?

Any suggestions gratefull received.

Suddenly my home page changed from Google to Bing and it refuses to let me change it back. I went to tools/options and clicked on use current page to try to get it back which worked fine in the past but I've tried six times and it's just not working. Please help!

                                                         Thank You

Windows XP FF 20.0

I have Adobe Acrobat X 10.1.6. and the plugin checker says its out of date.

I don't think it is, it's just not Abobe Reader.

I don't want to have both Acrobat and Reader. When I do, then there's two different plug-ins in FF, but they both have the same names, but they seem independent and it just seems messy. It looks as if the same plugin is on there twice, one updated and one not updated, but it doesn't seem possible to remove either one. Which is actually good, b/c one is for Acrobat and one is for Reader, which I didn't realize until I started looking into all this mess. Also, there's no point in me having Reader if I have Acrobat.

It's weird that the plugin checker says the Acrobat plugin is out of date and directs me to the Reader 11 download to update it, eventhough I already have Reader 11 (thanks to the plugin checker). In other words, the one that is updated is Reader, but the one that is supposedly out of date just directs me to a DL that I already have installed. Sorry if its confusing.

Now I downloaded it, and have since uninstalled it, but it seems well-known that there can be issues with dl'ing Reader when Acrobat is already uninstalled (or something), as well as when uninstalling one or the other, so now I am nervous, because I didn't take any precautionary measures when dl'ing or uninstalling Reader.

I almost feel like I should uninstall everything (if possible) and just start fresh.

Anyway, point is, the plugin checker is wrong, right?

Yesterday I noticed that my mouse wheel no longer scrolls from anywhere on a web page. On some pages it works well but not on others. It's almost as if it hits a blind spot and will no longer scroll. If I move the pointer onto the scroll bar, or near the margin, it usually works there. If I move to a different web page it may work differently. It seems as if the formatting of the page determines whether or not it will scroll. It was not like this two days ago. It's frustrating when you move the wheel and expect the page to scroll and it doesn't. If I restart FF in safe mode the mouse wheel scrolls properly.

I want English as default language (FireFox for Mac) Preferences / Content / Choose a language It is set to English Yet on Googling it appears to be Polish

How do I change that ?

I try to change the default search engine in the search bar (to Google) by following your instructions, including by deleting all the other available options, but every time I re-open Firefox, all the other search engines have re-appeared and the default engine is Yahoo, not Google.

i have NO option on my screen that included the word "edit". i have no option on my screen that allows any choice of toolbars EXCEPT to add more useless apps to a toolbar i don't want in the first. the ONLY place on my screen that shows the word "edit" is in the upper left hand corner and ONLY viewable if you click on firefox logo ... and right clicking the 'edit' in that icon accomplishes nothing - much like the useless resolutions to what is a very easily accomplished task in IE - tell me again how great firefox is ...

In the last day or two I have noticed a pop up saying " Firefox Plug-in HD Video Player is missing: " with an icon to install the plugin.

I searched around the net and found only one sight saying, " this is malware or a phishing program so do not download and just ignore. I am still able to watch movies and what not online but the message is just so damn annoying.

I am using adblock but it is not blocking that message. I am not really sure what to do. Any help would be greatly appreciated.

Thanks :-)

I get local news and weather on my Yahoo homepage for Cleveland, OH. I'm not in Cleveland. How do I change my current location to get news and weather for my real location? (Default is already set for my real location). When I try to add a city, I get an error message.

Ok I have a new problem with the new Firefox. I just updated my Firefox to the newest version. But while I’ve been using the old version I use a very good feature I liked about Firefox a lot .that was the cache folder and cache files used to create for using software like downloading so many kind of files like videos pictures and any content I’ve browsed on the net by Firefox. All those files been there in a folder in this location (C:\Documents and Settings\A\Local Settings\Application Data\Mozilla\Firefox\Profiles\r52ck3aw.default\Cache) and I could use that to preview all those files but now when I go to that folder there is just like thousands folders and none of my file is there you only can find a few of them. Please don’t tell me that I no longer have that folder and cache files like the old versions? Please help?

When syncing my Android phone to my Win7 desktop, I enter the 3 codes from the android into the Win7 Firefox sync codes and next it asks me for my recovery key from the android device. Nowhere can I seem to find this key or any mention of it on my Android phone.

Please tell me how to find the Android recovery key.

thanks

michael

Java works in Internet Explorer but doesn't work in FireFox.

My installed Java-related programs are: Java 7 Update 11 Java 7 Update 11 (64-bit) Java SE Development Kit 7 Update 11 Java SE Development Kit 7 Update 11 (64-bit)

I don't have JavaFX or anything else. I need both kits for Eclipse and other things.