Support Forum

My mobile's android version is 4.1.2. At the present time, I cannot watch and download any youtube videos. If flash player doesn't support any mobile using android version over 4.0 , how can I watch and download these flash videos?

I just got the new Google Nexus 4 and have been running Firefox mobile as my primary browser but I have recently discovered a problem. When I download a file (such as a PDF) off of a site to read with Android's quickoffice, no file goes into Android's downloads app. I assumed the file was only bring temporarily bring downloaded for a one time view but when I tried this same process with Chrome mobile, a file was put in the downloads app. I installed a third party for browser for my phone and looked in the downloads folder it showed for my phone and discovered the files I had been downloading with Firefox in it. It seems Firefox doesn't display files downloaded in the downloads app provided with Android which is a problem because that means without a third party for browser, you can't get rid of them. (Petty for sizes but they would eventually fill your phones storage). Is a downloads folder provided with Firefox? Can the downloads be viewed in the stock downloads app?

I updated the firefox mobile for Android and as a consequence firefox icon was removed from my galaxy note 2 multi window tray. Is there any method to get this feature back? If not can I reinstall a firefox version that supports this feature?

Note: I've already tried Firefox 21.0 BETA version. There is no change.

My firefox on my android phone crashed which seems to caused all my bookmarks to gone missing!

Is there something i can do to maybe recover them?

This happened on Firefox BETA. (in case this is relevant or important information.)

edit: my browsing history is gone too. strange. it looks like it resetted everything after the crash?

Firefox fails to open the appropriate app based on the link like Google play, youtube... instead it shows a pop-up "this link needs to be opened with an application"

How do I fix this?

p.s: this is a fresh install

I'm having a problem where every time I start up Firefox Beta and I go to the start screen (with recent pages quicklinks etc)....after I make a selection and attempt to go to a page...either quick link or typed url....all I see is a blank white page for that initial tab. even if I change url addresses after the initial white page on that same tab it just returns a blank white page. the url address bar indicates the page loaded correctly bit its still just blank white.

it is only when I open a new additional tab and enter a url that I can see content on the page. then when I go back to the initial tab that was blank white I now see the content that was hidden...and all I did was open a new tab, go to a url, and switch back to the initial tab. this happens EVERY time I use ff beta. I've tried in uninstalling and reinstalling the app...same behavior. I've tried launching from a desktop url link...same behavior. always I can see the quicklaunch homescreen on startup but when surfing to any link or manually entered url the initial tab sucessfuly navigates to the link but hides the content behind a blank white page. normal function is always restored by opening a new tab and opening a link and then returning to the initial tab which h is now displaying the hidden content...

again this happens every time I launch firefox beta. please help

I have greatly enjoyed Firefox on Android for quite some time, but with the latest update, the browser crashes every single time that it is opened. There is no particular set of circumstances that will cause the crashes - simply opening Firefox always seems to be the trigger.

Thanks for your assistance in advance.

After a fresh install, Firefox loads websites very fast with almost no lag. After a few weeks, it becomes slower and slower. Getting to the point where it wil take aboit 20 seconds to display the Top Sites/Bookmarks window. Then sometimes opening a page, the loading circle stops moving and it freezes the phone. After about 15 seconds everything works again. The only way I found to fix this horrendous problem is to go into control panel for Firefox and Clear Data. I dont like doing that because I lose all of my bookmarks. It seems the Cache always shows "0 bytes" so there never is nothing to clear out. I would like to know where this "Reset" function is for Android. I see they have it for Windows versions..but what about Android?

My phone is an HTC Rezound running stock Android 4.0.3 Thanks in advance.

i use firefox for samsung galaxy s3 and instead of downloading videos it starts to play them which is very anoyin and disturbing when i want to download them. please help me with this.

When I select an MP3 file from a podcast site instead of offering me the option to download or automatically downloading, it starts playing in some default player. I almost always want to download so I can play it in a better player that won't crash when I stop and start it often. I have a Razr HD and have this problem with Chrome also. My old Sprint EVO 4G browser would always ask if I wanted to download or play the file. It was great! Please help!

The desktop version of Firefox has a button to turn off the 'history/shortcut'(?) windows on the opening/main page. How can I turn those off in mobile Firefox?? I seriously do not want, nor need them. For Example: Lets say one of my last visits browsing was an exotic web site. The next time I open Firefox, I am presented with an image of where I had been, regardless of who might be looking over my shoulder, perhaps a sensitive member of my family. I REALLY wish to have a blank opening page when I start up Firefox... with only a URL entry bar. Then and only then, I can choose to open a history listing or Bookmark page. This is of primary importance to me.

Thanks in advance for any assistance, anyone can offer! Rick