Support Forum

I moved to the new 13 version, but there is a white screen where the video is supposed to run. Youtube is also showing an error (not playing video).

I thought it was the new update to the flash player, but chrome and IE are working fine so it is a firefox thing.

RealJukebox NS Plugin, RealPlayer Version Plugin 6.0.12.1662, and Realplayer G2 Live Connect-Enabled Plugin are listed among my plugins but I don't know how they got there. When I check my plug-ins for updates they say 'Research', so I don't know whether they're outdated.There is no button to uninstall them, and when I click on the disable button, they appear to be disabled but next time I open Firefox they are enabled again.

Please tell me how to get my google toolbox back after I downloaded firefox 5

'locking as solved - answered repeatedly in this thread - moderator

Every time I ask for Google search, firefox "http://www.search.babylon.com...." appears and the results are not good. I had unistalled the babylon extension and the babylon.exe, but the issue is the same. What must I do with Firefox?

google toolbar does not work and will not download to firefox 5.0.

Moderator edit - 07-23-2011
The Google Toolbar "will not be supported on Firefox 5 and future versions."
http://googletoolbarhelp.blogspot.com/2011/07/update-on-google-toolbar-for-firefox.html

http://www.google.com/support/toolbar/bin/answer.py?answer=1342452&topic=15356%29

Firefox "knows" about a number of plugins. By what means can a plugin become known to Firefox and have automated updating?

I could understand (not like) the fact that Microsoft might not be eager to make their products any easier to use with Firefox. But, I would think that Google and Real Networks would.

RealPlayer(tm) HTML5VideoShim Plug-In (32-bit) RealPlayer(tm) HTML5VideoShim Plug-In Unknown plugin Research

WPI Detector 1.1 wpidetector Unknown plugin Research

Windows Live? Photo Gallery NPWLPG Unknown plugin Research

Microsoft Office Live Plug-in for Firefox Office Live Update v1.5 Unknown plugin Research

Dimdim NPRuntime Plugin for Netscape browsers 6.2.0.0 Unknown plugin Research

Google Update Google Update Unknown plugin Research

RealJukebox NS Plugin RealJukebox Netscape Plugin Unknown plugin Research

RealPlayer Version Plugin 6.0.12.732 Unknown plugin Research

Microsoft SharedView Plugin npsharedview Unknown plugin Research

Google Talk Plugin Video Accelerator Google Talk Plugin Video Accelerator version:0.1.43.3 Unknown plugin Research

Google Talk Plugin Version 1.4.2.0 Unknown plugin Research

ActiveTouch General Plugin Container ActiveTouch General Plugin Container Version 105 Unknown plugin Research

Garmin Communicator Plug-In Garmin Communicator Plug-In 2.9.2.0 Unknown plugin Research

I'm stuck with a "Babylon" version of the "search the web" facility on the toolbar to the right of the address bar. I've searched for access to it but had no success. Can anyone help?

Firefox tells me I need to manual install a plug-in for Windows Media Player but when it takes me to the plug-in it is only for Windows Vista and earlier Windows versions. Should I install that plug-in or just not bother, as for some reason the content plays anyway?

I now have really annoying green underlined text with pop ups all over the place, did you guys put this into the browser? i didn't want such a stupid annoying thing. how is this supposed to enhance firefox?

I went to plugin check,it shows I need to update : Divx VOD helper. How can I solve this problem.I looked all over and can`t find this update. Thank`s for support.

This morning I installed Firefox 6 and it says that it is not compatible with Java Console 6.0.26 and it is disabled. I am using Windows 7 Professional 32 bit. Is this normal?

Type something into the search box, you start to get suggestions in the drop down. You click on the drop down suggestion and nothing happens. You must type the entire search into the search box for it to stick. I reverted to 3.*** until this is corrected.

First Firefox was working, but now every time I try to open it I get this message:

Unable to connect Firefox can't establish a connection to the server at en-us.start3.mozilla.com.

   *   The site could be temporarily unavailable or too busy. Try again in a few moments.

   *   If you are unable to load any pages, check your computer's network connection.

   *   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

First I get a message that says: non responsive script on page with the options to continue or stop script. Then I notice at the top of the window Mozilla Firefox(non responsive). Then when I click the "X" to exit I get the box from Microsoft Windows which says:" Plugin Container for Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Problem Reports and Solutions shows the following information for Firefox Plugin Container: Product Plugin Container for Firefox

Problem Stopped working

Date 9/12/2010 3:06 PM

Status Report Sent

Problem signature Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 1.9.2.3888 Application Timestamp: 4c7451ef Fault Module Name: ntdll.dll Fault Module Version: 6.0.6002.18005 Fault Module Timestamp: 49e03821 Exception Code: c0000005 Exception Offset: 00048b02 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: ca4b Additional Information 2: 0db6cc4f646c2246ddf8a462e3add7af Additional Information 3: e127 Additional Information 4: 10b3c2c61863763df26ccbf8c1d8a540

Extra information about the problem Bucket ID: 2008041813

In addition to above I wish to inform you that Babylon addon is not available in my computer so that I may remove the same. I suspect some scam as I want Google as my default web browser & I want that whenever I start Firefox I should see startup page of Firefox and not Babylon search page, Babylon was erroneously downloaded by me which I removed but I am not able to remove Babylon search.

(changed text to lowercase for readability - c)

firstly, i used aurora mozila firefox 6.a2.en US installer as my default browser aplication, with idm 6.07 installer as well as compatible after i update to be IDM CC 7.3.6 extention (enable), but after i update aurora mozila firefox in notification to 8.a2, its doesn't compatible with this version. other uncompalible extention is downloadhelper 4.9.5 , googleEnhancer 1.87 , imtranslator 4.5 , and personas rotator 2.3