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Total questions: 62

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57

new this week

30

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162

have this problem

Warning: Unresponsive Plugin; Shockwave flash may be busy, or it may have stopped responding.

I've been using firefox for a really really long time, and I play quite a lot of facebook games. Yesterday morning, things were working perfectly fine, but later in the d… (read more)

I've been using firefox for a really really long time, and I play quite a lot of facebook games. Yesterday morning, things were working perfectly fine, but later in the day, I suddenly started getting these shockwave errors. I can't recall downloading anything and I must have uninstalled and reinstalled the flash player at least 8 times. It's honestly starting to frustrate me. I love firefox, but if the browser refuses to work, I probably won't be using it for much longer.

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34

new this week

4

replies

77

have this problem

Flash keeps crashing on Firefox.

Whenever I visit a page that contains even the smallest of Flash objects, Firefox stops responding briefly and then a dialogue pops up to say that Shockwave Flash has cra… (read more)

Whenever I visit a page that contains even the smallest of Flash objects, Firefox stops responding briefly and then a dialogue pops up to say that Shockwave Flash has crashed. I have tried all of the fixes I have found on other questions: I have reset Firefox, run it in Safe Mode, disabled all extensions, reinstalled both Firefox and Flash, downgraded both Firefox and Flash and turned off Flash's "Protective Mode" etc. The problem only seems to have come about after I upgraded to Firefox 20 yesterday if that is of any help. Flash also crashes on IE and doesn't work properly on Chrome (YouTube does not play sound for example). I have run out of ideas and I was wondering if anyone has anything that I could try. Thanks in advance for any answers!

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34

new this week

8

replies

64

have this problem

Firefox shows all possible options in context menu (right click)

Hi, Just a few hours ago, firefox has updated itself to the new version, 20.0. After restarting, it seems all working fine. But when I did right clicking to view the cont… (read more)

Hi, Just a few hours ago, firefox has updated itself to the new version, 20.0. After restarting, it seems all working fine. But when I did right clicking to view the context menu (and copy image location), I saw a long list, with options like "Pause", "Play", "Mute" and so on.

Here is a shot: http://2imgs.com/2i/i/515c6224/79903d27bae38742936c6eea68084f43/d1af1c36e5.f.png

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33

new this week

2

replies

33

have this problem

"Copy Link Location" is missing in the context menu

After upgrading to the firefox 20.0.1 some of the context menus are not functioning properly. One of them is "Copy Link Location" and Search Keyword , Almost all the time… (read more)

After upgrading to the firefox 20.0.1 some of the context menus are not functioning properly. One of them is "Copy Link Location" and Search Keyword , Almost all the time it is showing the image related menu items.

here i would like to mention that i disabled all the extensions and the situation was same.

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32

new this week

19

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150

have this problem

Shockwave flash causes Firefox to crash

My Firefox crashes when trying to open 75% of web pages. I get the windows standard "Firefox is not responding" window after it freezes while trying to load the page. I h… (read more)

My Firefox crashes when trying to open 75% of web pages. I get the windows standard "Firefox is not responding" window after it freezes while trying to load the page.

I have singled out the problem to be the Shockwave Flash (11.5.502.149) plugin as everything works correctly with this disabled.

I have tried updated flash, uninstalling and re-installing it and the same with FF but nothing seems to work so far.

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29

new this week

2

replies

39

have this problem

What's about the suddenly extremely long right mouse-click menu?

Suddenly, since the latest update (20.0.1) my right-click menu is terribly LONG. It's filled with things that seem useful, but are not to be and are not necessary at all.… (read more)

Suddenly, since the latest update (20.0.1) my right-click menu is terribly LONG. It's filled with things that seem useful, but are not to be and are not necessary at all. E.g. it contains video-control options, like mute and play, go full screen.

More weird and worse above this is: absolutely nothing in that same menu works or does anything. I

Here is a screen capture of it. It is the regular menu, randomly clicked, which appears everywhere. http://s23.postimg.org/ur0zwg4bf/regrigclibar.png

What's about this? Bug? I think anyway it is broken and needs to be solved.

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26

new this week

40

replies

136

have this problem

How to turn off the "untrusted connection" thing?

This "Untrusted Connection" thing is god-damned annoying. Websites that I've been using for YEARS... all of a sudden are "untrusted." I don't ***-**** care. How do I turn… (read more)

This "Untrusted Connection" thing is god-damned annoying. Websites that I've been using for YEARS... all of a sudden are "untrusted." I don't ***-**** care. How do I turn this feature off?

moderator edited out offensive language

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25

new this week

14

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49

have this problem

Right click menu is huge, how do I get the old menu back so I can highlight a word and then search for it?

In previous versions of FF I was able to highlight a word or words and then right click, the context menu had a "Search the internet using these words" option. Which made… (read more)

In previous versions of FF I was able to highlight a word or words and then right click, the context menu had a "Search the internet using these words" option. Which made searching so much easier. How do I get that back and get rid of that monster right click menu?

TIA

Win 7 pro 64 bit using Google

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24

new this week

19

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148

have this problem

How to fix Shockwave Flash version 11.6 r602 Causing Firefox to Crash?

I just loaded windows 8 onto my system and placed Firefox version 19. as my web browser and went to Youtube and updated flash to the Version it was looking for which in t… (read more)

I just loaded windows 8 onto my system and placed Firefox version 19. as my web browser and went to Youtube and updated flash to the Version it was looking for which in this case is 11.6 r602 and now everywhere that I go on the web the plug in pops up says it fails and locks up my firefox. I have done what the suggestions have said

1. Made sure system was up to date 2. Lowered hardware and flash acceleration 3. changed firefox settings 4. have done numerous re-installs of firefox and flash

I had to start using google chrome Please help I like fire fox better

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24

new this week

30

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143

have this problem

"Well this is embarrassing........." message EVERY SINGLE time I open Firefox

I am now getting the 'well this is embarrassing...' message EVERY time I open Firefox; I have my Home page set to always open 9 tabs - these are the SAME tabs I have open… (read more)

I am now getting the 'well this is embarrassing...' message EVERY time I open Firefox; I have my Home page set to always open 9 tabs - these are the SAME tabs I have opened at start-up for about 2 years - WHY this annoying message now?! When I click 'close' the Home page opens with all the tabs with no problem, but the message is really irritating & doesn't seem to be telling me anything, as there isn't a problem with any of the tabs? NB: In case you ask 'why 9 tabs'?; these are essential websites I use every time I am browsing/working; I cannot keep opening them manually every time. Please advise why this message comes up as here seems to be no problem, & how I can get rid of it? Thanks.

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24

new this week

12

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73

have this problem

Flash Player 11.7 causes my video sound (youtube and anything else using Flash) to randomly cut in while watching. What is causing this and how do I fix it?

So, after updating to Adobe Flash 11.7...I can no longer watch a single video anywhere on the web without the sound randomly cutting out. Flash does not crash, it just st… (read more)

So, after updating to Adobe Flash 11.7...I can no longer watch a single video anywhere on the web without the sound randomly cutting out. Flash does not crash, it just stops playing the sound and keeps playing the video. I can rewind the video to a time before it cut out but then it cuts out again RIGHT as I rewind to a new point in the video. Where as before in the location I rewound to, it did not have the sound cut out before when I first watched up to and past that point. I have no idea what has caused this (except or maybe Adobe screwed something up).

Does anyone else have this issue? And what have you done to solve it (if you have)? Also, if this a Firefox only issue? Or is it everyone Web browser?

Thanks for any help given.

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23

new this week

4

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54

have this problem

I have too many options when I right click

Whenever I right click anywhere on a page in Firefox the menu shows every options, even stuff out of context, like View Image or Mute, when there is no audio or image. It… (read more)

Whenever I right click anywhere on a page in Firefox the menu shows every options, even stuff out of context, like View Image or Mute, when there is no audio or image. It also shows no spelling suggestions on misspelled words. Screenshot: http://i.imgur.com/ttetWpm.png

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22

new this week

12

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158

have this problem

Firefox has become extremely slow in the recent times

Firefox suddenly has become very slow. It takes too much time to load all websites and even the typed words and scrolling has a great delay in appearing. It becomes unres… (read more)

Firefox suddenly has become very slow. It takes too much time to load all websites and even the typed words and scrolling has a great delay in appearing. It becomes unresponsive very often. I tried reinstalling it and even reset it. Its becoming a pain to use this to surf the net. Please do help!!

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22

new this week

7

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72

have this problem

The Adobe Flash plugin has crashed help

It started happening after i updated my flash plugin version 11.6.602.180 activeX version not installed . I've re installed the flash plugin many times and i have updated… (read more)

It started happening after i updated my flash plugin version 11.6.602.180 activeX version not installed . I've re installed the flash plugin many times and i have updated my firefox 20.0 every thing i updated dosn't even fix it.I have try all the regarding crashes in firefox,but i have tried all the methods all is updated and still keep constantly crashing i also have Google chrome install on my window.? How do i fix it to not crash any more like this?

Hers the list of all the submitted crash reports in sky-drive https://skydrive.live.com/#cid=0379D37A732CAE9F&id=379D37A732CAE9F!124

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20

new this week

2

replies

75

have this problem

Untrusted Connection = Suddenly firefox won't load Facebook! :(

facebook was working fine now suddenly I get this stuff about them not using a trusted security certificate and firefox won't open the site AT ALL! :( SEE BELOW This Conn… (read more)

facebook was working fine now suddenly I get this stuff about them not using a trusted security certificate and firefox won't open the site AT ALL! :(

SEE BELOW

This Connection is Untrusted



         You have asked Firefox to connect

securely to www.facebook.com, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.


         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.




       www.facebook.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided. The certificate is only valid for FF

(Error code: sec_error_unknown_issuer)

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17

new this week

4

replies

246

have this problem

Why does my Firefox keep crashing?

My Firefox keeps crashing. I've uninstalled it, reinstalled it, run it in safe mode, and nothing seems to prevent the crashing. I completely deleted all of the old Firefo… (read more)

My Firefox keeps crashing. I've uninstalled it, reinstalled it, run it in safe mode, and nothing seems to prevent the crashing. I completely deleted all of the old Firefox files before reinstalling it, but even the fresh clean version keeps crashing. The crashes happen almost immediately. I open the browser, try to load a site, and the browser crashes within a few seconds.

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17

new this week

2

replies

148

have this problem

when I istall the latest version of Flash player, I get a plugin

When I install the latest version of Flash Player(11.6.602.171), I get a firefox plugin. Why am I not receiving the Flash Player instead? OS is vista home premium, firefo… (read more)

When I install the latest version of Flash Player(11.6.602.171), I get a firefox plugin. Why am I not receiving the Flash Player instead? OS is vista home premium, firefox v.18

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15

new this week

2

replies

205

have this problem

how to enable cookies

i am trying to enable cookies to login to http://wordpress.com and it says to enable cookies but i don't know how.

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15

new this week

14

replies

132

have this problem

A script on this page may be busy, or it may have stopped responding https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 how do I fix this?

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstati… (read more)

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 This script pops up no matter what page I'm on every 15 - 20 mins. How do I fix it?

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15

new this week

5

replies

102

have this problem

Firefox allways opens with "this is embarrassing." Firefox is having trouble recovering your windows and tabs.

Please provide some specific direction for this error message. This message happens each time I attempt to launch Firefox. If I click restore, it will load Firefox. But t… (read more)

Please provide some specific direction for this error message. This message happens each time I attempt to launch Firefox. If I click restore, it will load Firefox. But to do this each time is very bothersome.

Other information on this error page:

This is usually caused by a recently opened web page. You can try: Removing one or more tabs that you think may be causing the problem starting an entirely new browsing session

 Close     Restore
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