Support Forum

This "Untrusted Connection" thing is god-damned annoying. Websites that I've been using for YEARS... all of a sudden are "untrusted." I don't ***-**** care. How do I turn this feature off?

moderator edited out offensive language

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and cookies, enabling cookies, starting firefox in safemode, resetting firefox, Says the Same thing. I have tried all troubleshooting information provided by mozilla support and all were unsuccessful in solving the problem. I have the same problem with internet explorer and chrome also.

Firefox suddenly has become very slow. It takes too much time to load all websites and even the typed words and scrolling has a great delay in appearing. It becomes unresponsive very often. I tried reinstalling it and even reset it. Its becoming a pain to use this to surf the net. Please do help!!

facebook was working fine now suddenly I get this stuff about them not using a trusted security certificate and firefox won't open the site AT ALL! :(

SEE BELOW

This Connection is Untrusted

         You have asked Firefox to connect

securely to www.facebook.com, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

       www.facebook.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided. The certificate is only valid for FF

(Error code: sec_error_unknown_issuer)

Realplayer download feature (cursor over a youtube video, "download this video" pops up) has recently quit working for me (I've been using it for months). I've searched knowledge bases and forums extensively and tried all the suggestions., such as rolling back from Flash Player 11.5 to 10.3 (no luck), disabling/enabling RealPlayer Download plugin in Firefox (no luck), etc. The one suggestion I'd like to try but can't is going into RealPlayer preferences and enabling/disabling the "Download and Record" function. I can't because all I have in my preferences is "Recording" and the options have nothing to do with downloading. None of the RealNetworks/RealPlayer support sites are helpful at all...

However, the download feature works just fine in Internet Explorer

When first starting the internet with Firefox I get a connection is reset message. For months I thought it might be my security software. Bought a laptop yesterday , IE was default and did not get the connection is reset message at start up. Installed Mozilla Firefox and made this my default browser and the connection was reset message was back straight away.

My desktop has different antivirus/security SW then my laptop and also tried with the antivirus security SW disabled, no I am not using a proxy on either device.

When I start the internet it takes aprox 4 minutes before I can actually connect I am using windows XP SP 2 on the desktop and Windows 8 on the laptop both have the same problem and that is my reason to believe it is a Firefox issue. Had the issue checked out by my o2 service provider who asked me to try on a different network, tried Vodafone and had the same problem there.

Secure Connection Failed

         An error occurred during a connection to www.facebook.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

 The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
 Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken

I have the newest version of firefox and the first problem i started getting was connection timed out server not found from searching in the start page. If i searched in the web address page it would pull up. I restarted firefox from the help tab and the first time i search from the start page it works than if i close everything out and start again it does nothing, but if i search in the web address it pulls up.

Hi. I can't get rid of opt.dealply.com. I'm pretty sure it's tracking my behavior, and it slows my system down. I can't uninstall it from Windows XP Professional, the dealply uninstall program doesn't work, and the Firefox do-not-track feature does no good. Can anyone help?

Before I successfully installed the newest update for Java, whenever I went into the control panel I was able to see the Java thumb nail along with the other controls. After the update, I restarted my computer, went into the control panel and the thumb nail picture of Java was missing. I went into Java.com and had them check my computer for the latest download and it said it was downloaded successfully along with the new version which is SE7 U21 10.21.2.11. I checked the plugins through Mozilla tools and it is up to date. So, my question is, why isn't it showing in the control panel, and what has to be done to fix it? Thank you so much for your help.

I do not like the search engine Bing - it posts nasty images automatically when I pull up my Mozilla Firefox. How can I remove it completely from showing up with Mozilla and if possible how do I make Google automatically be the search engine that accompanies Mozilla?

Whenever I right click anywhere on a page in Firefox the menu shows every options, even stuff out of context, like View Image or Mute, when there is no audio or image. It also shows no spelling suggestions on misspelled words. Screenshot: http://i.imgur.com/ttetWpm.png

I was having issues with Videos playing so figured I had to update my Flashplayer, but when I tried to update it kept failing to install and on the Control Panel for Windows XP I clicked on the Flashplayer Icon and went to the Advanced Tab and it states that there are no ActiveX Control installed but I know I have ActiveX version 10 installed due to some Games I have installed on the PC. So I was wondering how FireFox worked with or around the ActiveX Controls. This is for my piece of mind and future reference as I do all my own Tech Support for my PC and am self taught through trial and error about XP. Am running an Intel Celeron processor, 697MHz with XP Service Pack 3, FireFox 12.0, 192MB of SD RAM. Yeah it's old but it works for what I do. LOL Anyway any info on this would be appreciated.

Thanks in Advance Craig

Since upgrading to firefox 20.0.1 my download helper is not working like it used too.

Before updating to Firefox 20.0.1 I would click on the "Download Helper" icon and choose what format I want to download, then a box would open and show my various downloads in progress. Instead I've noticed that instead of the the normal box opening there is this little arrow in the right-hand corner that I have to click on in order to see what is downloading and when I close the browser the progress box that I used to be able to see is no longer there and also I am now UNABLE to continue downloading like I was able to with downloadhelper!!!

I can't speak for anyone else but I prefer using Downloadhelper as opposed to the so-called downloader that has been built into Firefox 20.0.1.

How do I get the download helper to work like it used to and how do I get rid of that annoying download arrow in the right had corner?!

If the powers that be are going to make improvements concerning security I'm all for it but I want to the option to choose whatever addons I want to use without having them made unusable whenever there is an "upgrade".

In the last day or two I have noticed a pop up saying " Firefox Plug-in HD Video Player is missing: " with an icon to install the plugin.

I searched around the net and found only one sight saying, " this is malware or a phishing program so do not download and just ignore. I am still able to watch movies and what not online but the message is just so damn annoying.

I am using adblock but it is not blocking that message. I am not really sure what to do. Any help would be greatly appreciated.

Thanks :-)