Support Forum

I go to a website that requires a Java plug-in. I downloaded the latest update (21) for Java 7 from Oracle but when I go to Add-Ons>Plugins in Firefox 20 the Java plug-in doesn't appear and when I do a search at the Get Add-ons nothing that mentions the Java Plug-in shows up. Where can I get the plug-in required to use with JRE7u21?

Mac OS 10.7.5, Firefox 20.0, Java Runtime Environment 7 update 21

Firefox freezes since v19 update when going to some links I often use. Safe mode does not help. Firefox v20beta1 did not help either. I have to kill Firefox to end. I am running Firefox on an 2011' model of an iMAC.

Sample of a website not working anymore with firefox (but working properly on safari or IE): http://journals.lww.com/ejanaesthesiology/Fulltext/publishahead/Comparison_of_the_Airtraq_and_the_Macintosh.99286.aspx

Whenever I click a link in firefox, whether I option-click it or right-click it and choose "Open in new Tab." Firefox lately always opens a new window, not a tab. For the life of me, I cannot get it to open a page in a new tab.

There was a time when I had one window open, and every time I would choose to create a new tab, it would create it in that window instead of the window I was currently in, but I have since closed that window, and now I cannot get a link to open in a new tab no matter what I do.

I have tried both selecting and deselecting "Open new windows in a new tab instead" In Firefox preferences, restarting Firefox in "Safe" mode, etc. to no avail.

How do I fix this?

I have all the latest versions of Firefox and the plugins...yet I have experienced this problem with the last several versions of FF - every 2 days or so the Flash Plug-in gets set to 'Disabled'.

To correct this I simply go in and re-enable it and the browser works fine again for several days.

I have done all the updates, the Flash update is the latest etc.

Any tips?

I recently updated firefox and found that soundcloud wasn't working. It's loading songs but once I press play nothing happens. I received an alert in the top corner of the page suggesting I turn off adblocker or enable flash. I don't have an adblocker and I have the flash plugin and it is up to date. I can't figure out what else it could possibly be.

I don't have Java installed so clearing my cache isn't going to fix the issue. Please help ;__;

I just upgraded my Mozilla Firefox. My yahoo mail loads but opening an email takes forever and I cannot reply, forward, or delete any mail items.

My yahoo account works without a problem on my iphone so I know it is a problem with the computer/mail interface.

What can I do to fix this or go back to the old version of Firefox where I had no problems?

The new Firefox plug-in Hola seems to have taken over my computer. I deleted it but now when I attempt to go to Hulu (the video site) I am redirected to the Hola website and asked to dowload new software. I have a Mac running OS X 10.7.5.

This Hola program is insidious - Mozilla should ban it.

Firefox is suffering from seriously annoying lag spikes on my mac, while other browsers work perfect. The problem is the worst when watching Youtube video's or when typing (text only appears after 1-2 seconds when the spike happens.)

I've tried the about:config stuff, I used Speedyfox, googled for days but nothing seems to be working. What's worth trying? I love Firefox and I don't want to switch to another browser.

Could it be firefox plugin process? It seems to be eating a lot of RAM from times to times (I updated Java and Flash).

Thank you

Unbelievable. Firefox STILL has ZERO quickcommand for merging all open windows into a single window with multiple tabs??? How is this possible? Very slipshod of y'all. But then again, thanks for all of the other great options. Would totally appreciate this feature as an addition to your next update. Have found an "add on" that supposedly supplied this much requested and very popular command, however, all of the links take me to a mozilla add on page that claims "the requested page cannot be found"... very disappointing. If y'all know where I can get an ACTIVE link to any add on which supplies the above feature amongst its options, I'd really truly appreciate it. Otherwise, please try to do add the aforementioned in your next release. I'm on a new iMac running OSX 10.6.8

I keep getting the pop up: "This page is asking you to confirm that you want to leave - data you have entered may not be saved." Unfortunately it is always when I'm half way through writing a long email and the "stay on page" option doesn't work. I'm not very computer literate. All I can tell you is I'm using an imac OSX10.7.4 and FIrefox 14.0.1 Can anyone help?

I have three computers. 27" iMac, 11" MacBook Air, 13" MacBook Pro. All my bookmarks are synced with Xmarks. On the iMAc and the MacBook Air, the bookmarks work as they should. The bookmark list drops down when I click on Bookmarks and all the subfolders within the main folders contain the bookmarks I have saved in them. On the MacBook Pro this is not the case for one of my folders. It contains about 10 or 12 subfolders and only 5 or 6 of the subfolders show bookmarks when highlighted.

I have tried uninstalling and reinstalling Firefox and then syncing bookmarks again but the problem still persists. I have checked file permissions and they are set as they should be.

I am now at a loss for what to do.

I just this morning updated to FF 20.0. I regularly empty my cache, and in the past after doing so it most times showed as empty. When it refused to empty completely (usually showing X# of kb remaining, I'd then quit and restart Firefox, and after doing so I'd be able to completely empty cache.

Not so since installing FF 20.0. Regardless of how many times I quit and restart, Cache will no longer empty, instead leaving some Kb.

To me, this is like having a Stop button which really slows down a machine, but does not bring it to rest,

Solution? Without trying to get back to an earlier version?

Thanks,

Lance

I downloaded some flv files and then put them in the trash and emptied the trash. Every time I start up firefox the flv files end up on my desk top - if I start up 10 times there will be 10 copies on my desktop. I put firefox in the trash, and then reinstalled it. My bookmarks and add - ons were restored, and the flv files come up every time I re-start firefox. How do I completely start over with installing firefox with nothing saved from earlier versions? Better, is there a way to make the flv files go into the trash and be permanently deleted?

On your help line I've found lots of messages asking this question, but no solution given. I always close the tabs, and close down the computer. It still happens. Is this a problem from your end? Please help us get rid of this annoying message.

this is a popup called value apps, it comes up when i start firefox and cant be closed until I quit firefox. it has a picture of a piggy bank with cash going into it. it says try it now then says by clicking try it now you agree to the access, collection and usage of your information by value apps. I love firefox but this seems connected to your website. i think it might be some kind of virus