Support Forum

Ever since February (some kind of update happened), Firefox has basically died on my computer. I open it and only for a few moments does it work with any kind of speed, then it literally dies to a snails pace. It takes minutes even to scroll a screen or open a menu screen. And that's just being on the Mozilla site. Forget about trying to open any other significant websites. I have tried everything from reinstalling, resetting and disability plug-ins. I will say that the Firefox Icon at the bottom of my screen shows a security shield on it, which didn't use to be there. I really need help. I've been forced to use Chrome, which did work fine, but I can't stand it. SAVE ME PLEASE!!!!

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash in firefox

i try to download a firefox for my mac 10.5.8 but i can't no do that if you can please hel me thanks for you help or if you have something new for this mac let me know thansk

I have a dell inspirion mini 10, and i just recently got all the settings rebooted and reinstalled xp. All i have right now is internet explorer, and the first thing i did on the internet was attempt to install firefox. The first two times my modem fell off, so im not sure if that has anything to do with the problem. Bu t now everytime i try to install firefox it stops at 99%, and doesnt finish. Ive had the same problem with downloading adobe flash player and ccleaner, but i was successful in downloading vlc media player through ninite to test things out, and and old, archive version of adobe flash player. Practically nothing is on this comp, so i dont think theres a problem with sercurity firewall or not, and im afraid it just might be the computer is on its way out, please help.

I have a mac powerbook G4 OSX 10.5.8 I USED to have a Firefox browser, but I got sucked in by an invitation to update, didn't realize that the circle with a line through it meant, "don't try to put this in your computer" but it must mean something like that because even tho I later tried to load a different update for a Firefox browser that said for mac osx10.5 or later, and that came up with a circle with a line through it too. How do I find the Firefox version that is compatible with my laptop? The old one was working just fine until I tried the update!!! Please advise.

I just got notice this morning about this new version of Firefox but I'm hesitant to install until I know that my Norton toolbar will work. Can you provide some information? Thanks!

I successfully downloaded application software needed for classwork installation will not complete with message above no message came up for allowing changes to computer security software confirm safe

I have tried to update the RealPlayer(tm) HTML5VideoShim Plug-In (32-bit) and the RealNetworks(tm) Chrome Background Extension Plug-In (32-bit) as is was suggested but when I press the button next to them nothing happens. Have tried that a few times...still nothing happens.

Just OK'ed the v20.0 push upgrade. Tried to download files as I had always done.

Was very surprised by the new interface and process. Frankly, it's a step backward and really leaves alot to be desired.

Is there anyway to change the config back to the download process/interface model of v19.x?

I wonder if anyone knows the way to roll back from an update in Firefox? I do not wish to remove and re-install if it's possible just to roll back. I am using Windows 7 Pro and the "about Firefox" says I have 19.0 installed. The update causing the problem went in on 19/03/2013. Hope someone can help. Regards. G

I have a Mac and I can't open firefox because it says "Profile Missing-Your Firefox profile cannot be loaded. It may be missing or inaccessible." Then I tried to delete it by moving it to trash and it says it cannot be moved to the trash.