Support Forum

Since I've upgraded to Firefox 19.x, font rendering has been completely broken. Fonts are all messed up, distorted, etc...

See here: https://support.cdn.mozilla.net/media/uploads/images/2013-03-07-20-12-39-1f0313.png

I've read through many suggestions about changing options in about:config, and various other settings, but nothing seems to work.

The browser is totally useless like this.

Any help on how to fix the font issue would be greatly appreciated!

When surfing the net a page sometime pops up asking a few survey questions or hijacks me to a Doctor OZ page. In the website address it displays Server.BannersDontWork How can I remove this and thus preventing it from disturbing me again?

I have Firefox 18. I have the latest Adobe Flash installed (after doing a full uninstall and reinstall). I have cleared the cache, cookies, etc.

No matter what I try, YouTube videos will not play in Firefox. I always get the same message:

"An error occurred. Please try again later."

If I copy the exact same link into Explorer (which I normally detest using) it plays perfectly. So clearly the fault lies with Firefox.

What can be done to fix this bug?

Mozilla home page ---> search bar ---> goes to Yahoo search engine.

I have searched & looked up other user's problems with this:

https://support.mozilla.org/en-US/questions/933375?esab=a&as=aaq

I have tried all of the steps (about: conifg, renaming/deleting spigot file, reset)

And nothing works.

I'm running Win xp. Please help me.

Every time i try and get on to a bbc website i get redirected to hola even with links from webpages. I also had an rss link from the bbc news on the site bar in firefox this also takes me to hola, how do i stop this ?

Facebook does not open at all. All I could see is a blank page with the address (https://fa...) displayed in the tab. I updated from 18 to 19 but the problem persists. Please help me.

Recently there had been problems with Yahoo Mail and java, I updated but still unable to use it. The strange thing is that I have a PC (XP) whre it will not work and a laptop (win 7 ) where it does work. Both computers have the latest update of Java and both have the most current version of FF. Anyone have any ideas why one works and the other does not. Maybe it is not java, but I can't think of anything else. Open to suggestions. Thanks

I have the latest BBC iPlayer and Adobe Air installed, and am using 64 bit Windows 7 and Firefox Nightly (installed only yesterday)

Whenever I try to download content from the BBCi site, I'm prompted to download the desktop player again - and again, and again, and again ... And yet IE 64 bit works without a hitch, which is a real pain as I would rather not go anywhere near IE.

Is this something I've done wrong, or some kind of conspiracy ? I can find no answers to this problem anywhere.

Hi there,

I sometimes get a yellow triangle with a black exclamation mark on the address bar of my website www.blackboxinsurancereviews.com can anyone tell me what this means and what I can do about it please?

Thank you,

Iain McaSween

when i used to click on links to mp4 files before, a popup would show up asking what I want to do with it. now, it opens up a new tab and starts playing video file. I haven't added any new plugins but i think there has been a Firefox update. Wondering how I can fix it. Thx!

I have a Lenovo v570 when i started to watch videos the sound goes in and out i don't hear anything then it freezes when i pause and unpause it the sound comes back but i have to keep pausing the video for the sound to come back this just started yesterday it wasn't doing this earlier how can i fix this? i was getting a message last night saying your computer is low on memory but i have 6gb I have a video of it i tried to record it the best i could http://www.youtube.com/watch?v=nUx4zm3GiYA

My homepage is my.yahoo.com and is listed as the start page under Options > General. This address is my customized Yahoo page. When FF v. 21 (just updated yesterday) starts the generic version of My Yahoo starts with the URL http://my.yahoo.com/?_bc=1. So each time I start FF I have to manually log in to Yahoo to get my personalized start page. I check the box to remember me, but to no avail. I have cookies enabled.

Never had this problem until the update. Any ideas?

Whenever I'm typing my passwords in Facebook,Gmail or anywhere else,the whole password is shown instead of showing dots.

For example,if my password is "abc123",instead of showing ●●●●●● in the password box,it's showing "abc123".

Is there any solution to fix it?

I've updated Firefox last night,but still there's the problem.

i use mozilla and now with the problems with java and hackers cannot play my pogo games,what can i do? i disabled my java i tried java 6 doesnt work or is not safe,what is a safe way to play games on pogo that use java?

my name: Kay Richards, web developer website: http://www.benefitsinc.com/beneco_webinars.html

contains the following code in html file:

<video controls poster="http://www.benefitsinc.com/images/JeffPoster1.jpg" width="640" height="360">
	<source src="http://www.benefitsinc.com/media/11_14_12_Jeff_ACA_Intro.mp4" type="video/mp4" />
    <source src="http://www.benefitsinc.com/media/11_14_12_Jeff_ACA_Intro.ogg" type="video/ogv" />
    <source src="http://www.benefitsinc.com/media/11_14_12_Jeff_ACA_Intro.webm" type="video/webm" />
    <object type="application/x-shockwave-flash" data="http://player.longtailvideo.com/player.swf" width="640" height="360">
		<param name="movie" value="http://player.longtailvideo.com/player.swf" />
		<param name="allowFullScreen" value="true" />
		<param name="wmode" value="transparent" />
		<param name="flashVars" value="controlbar=over&amp;image=http%3A%2F%2Fwww.benefitsinc.com%2Fimages%2FJeffPoster1.jpg&amp;file=http%3A%2F%2Fwww.benefitsinc.com%2Fmedia%2F11_14_12_Jeff_ACA_Intro.mp4" />
		<img alt="Jeff Schultz" src="http://www.benefitsinc.com/images/JeffPoster1.jpg" width="640" height="360" title="No video playback capabilities, please download the video below" />
	</object>
</video>

windows xp, firefox 17 (have also tried windows 7) inmotionhosting apache server have added to .htaccess the following:

AddType video/mp4 mp4 m4v
AddType audio/mp4 m4a
AddType video/ogg ogv
AddType audio/ogg ogg oga
AddType video/webm webm

video works in all browsers, on ipad and iphone EXCEPT firefox when I comment out the line for webm it skips ogv file and says I need to download the video

at this point am totally baffled.

Millions of websites that call Jquery datepickers in input fields with a date attribute no loner work today for users viewing those sites with FF 19. First Chrome breaks date pickers, now Firefox. I suppose the rest of the browser will not want to be left out of whatever brilliant idea on the horizon that is the root cause of all this, but this is serious. MILLIONS of websites no longer work, and webmasters are scrambling to find solutions. Whatever was planned by all you browser folks for input fields with a date attribute, will never materialize because you have forced people to call date pickers by some alternate method. That means input fields with a date attribute will be disappearing.

Thanks a lot guys!

Basically fire fox will open to the homepage and that's it. If I type in the search bar or link/navigation bar and hit enter, nothing will happen. Clicking on a bookmark or a link from the history will not do anything. FIrefox simply will not respond. Using another browser gets working results, so my internet isn't the problem.

I went back to firefox 3 to get things working again. I Tried to re-install firefox 18 again and everything installs correctly but NOTHING works.

So any help would be appreciated.

Ordinarily I can use twitter no problem with Firefox. But now all of a sudden it logs me in, and takes me to pages but will not allow me to post tweets, reply to others, or retweet or log out or send direct messages. So basically I cannot do anything unless I use internet explorer, where it seems to work. I don't want to use IE or I wouldn't have Firefox! It is not my twitter account because the same thing happens on other accounts logged in on this pc. I have tried downloading a new version of firefox, removing all twitter cookies and everything else. My account and firefox work on the "Tweetdeck" site but not the actual twitter site. Is there anything I can do because you cannot email twitter (well, I don't have an email address that works for them!! )