Support Forum

Ever since I updated to firefox 20.0 I've been having a problem with firefox. Every time I start up firefox I get a message saying that this is so embarrassing for trying but failing to restore my previous session and it gives me the option to either close the page and go to the welcome screen, or to restore my previous session. My preferences has the show my home page selected, and every time that I close out of firefox, I close the page by hitting the red x, and then I highlight either the firefox icon or the firefox tab at the top of my screen and select quit. I reset firefox twice and that didn't work either.

Ever since I upgraded to v20 of Firefox a problem has occurred where I will close Firefox properly (close browser and then quit application as I am on a Mac) but when I open it again I will get a message. This message is "Oh this is embarrassing..." and try to get me to reopen my tabs I had before. This will also happen if I have just one tab open and then close it. I was wondering if there is a way to fix it!

I want English as default language (FireFox for Mac) Preferences / Content / Choose a language It is set to English Yet on Googling it appears to be Polish

How do I change that ?

Just upgraded from version 17 to 20 to find, somehow, Firefox has taken a step backward in how the download window is displayed.

This is the old one: http://limi.net/media/copy_of_Downloadspopulated.png

Look at all that useful information, File name, file size, URL of site, and time/date completed.

Who thought it would be a good idea to take all that info away when "upgrading" to Firefox 20?

Why can't people just do their job right :-s

For the past few days, every time I open Firefox I get "Well, this is embarrassing! Firefox is having trouble recovering your windows and tabs. I am on version 20.0 on an IMac with Mountain Lion. I do not want to recover previous windows or tabs. I always close everything and quit Firefox when I am done using it. If I choose to select "close", then I get a blank scene and not my home page. If I "restore" I get whatever is listed, but I really don't want it. I want my home page. Is there a fix for this problem?

Since I updated Firefox on my Mac (Mountain Lion) to version 21.0 yesterday, the mouse scroll wheel isn't working on some sites (for example www.nu.nl). It is working properly on most sites. Anyone else having this problem? I've updated my add-ons.

Just updated to the new firefox on my new computer, this whole tab page feature is not even showing up. I do empty cache occasionally, but the little blank dotted boxes that are supposed to be on a new page are non-existant. Please help!

https://www.facebook.com/about/messenger-for-firefox

New Messenger for Firefox facility is down for a few hours. After user clicks on Turn ON, messenger sidebar opens but user can not Log In the system. So Facebook Messenger facility can not be used currently.

Please fix the issue if possible.

When I move the mouse over anything on the screen it flickers. When I move it across a hyperlink it flickers from an arrow to a hand. This flickering is so quick and constant that it has become an annoyance and is enough to drive me back to using Safari full time. I cant figure out how to stop this. I have deleted and reinstalled a fresh copy of Firefox, but that didnt help. I tried restarting with plug ins off and that didnt stop it.

I don't want Firefox to be my default browser, but I do want to use it for certain things. When I do use it, if there's a link on a web page, it doesn't respect my default browser selection which is Safari (Mac). It always opens the link in Firefox. This makes me not want to use it at all. Can I fix this?

As above. Even with the "customize" window open so that icons can be moved around or deleted. I tried putting the search and address boxes next to each other but resizing is still not an option. I am using Firefox on a MacBook Air running Mountain Lion.

I'm not sure when this started, but I've only just noticed it. The Firefox app icon in my dock has it's name spelled backwards (i.e. xoferiF). It appears normally in mission control and the applications folder but backwards on the dock. I've restarted it over and over but it stays the same. Obviously this is only a minor bug and is not affecting the app's performance in any way, but it's just wierd. I can provide a screenshot if necessary.

Forefox 16.0.2 on MAC OSX 10.8.2 with most current Adobe Shockwave Flash will not open You Tube videos. Photo of video shows, it seems to load, but then nothing happens. I have gone through all the suggestions on your site and spent a great deal of time and still cannot reach a solution. This is very maddening, as much as I love Firefox.

Just started today - a file wants to install on my computer "afr.php" from http://cas.ny.us.criteo.com.

I have been getting spam emails from several of my friends today, could this be trying to infect my system?

PDF files not downloaded or displayed i Firefox in version 15.0.1. A white blank page is just displayed. This is reported back to me from many users and not just on my computer.