Support Forum

The past week, every time I click on anything - an e-mail in gmail, something on a website I want to go to, the arrow to scroll on a page, the Mac colorwheel comes on and it takes forever. I finally got so frustrated I switched back to my old Safari. But this is a new problem, and I didn't do anything to the computer to cause it. My internet connection is fine (cable) as Safari works great. So what's going on? (I have version 3.5.9)

When I go to a bookmarked web site, I get the message (firefox prevented this page from automatically redirecting to another page) I can click on (allow) and it will go to page I want but it is irritating to have to keep doing this. How can I resolve this

Im trying to create a screenshot because every time I long onto a specific site it gives me a problem....Ive tried clearing cookies and cache and it stills gives me problems....I want to create the screenshot to show the compnay....how do I do this?? thanks for your help.

Firefox notifies me that I'm not running the latest version (I have 3.6.24 GTB7.1) and to download the version compatible with my older system (Mac Tiger 10.4.11). I click on that link and can find nothing that states what systems the version(s) there are compatible with. I have in the past downloaded and installed an incompatible version, a situation to avoid for obvious reasons.

Bob Hunt

So I responded to a prompt (while running Firefox 3.6 on my powermac) to download and install Firefox 4. Great! Well, the install and over-write of 3.6 ran smoothly, but trying to open Firefox 4 there was a message saying the hardware didn't support it. OK fine. But now I have no firefox. Where can I find 3.6.16 to install?

The Firefox 4 beta from a few months ago DID run, so this is curious.

thanks

Don

I had no Bookmarks or History system when I logged in this morning. I re-booted and tried the suggestion from the support page, nothing. There is a banner heading stating "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."...What do I do?

Can bookmark folders and their contents be sorted automatically into alphabetical order? I get tired of having to resort each folder and it's contents when I add something new.

upgraded to 3.6, lost bookmarks, lost bookmarks toolbar, lost bookmarks library, can't go to previous backup, get error message. Don't have Torbutton. Can't save new bookmarks. Autofill remembers. Remember history is on.

I can't access my hotmail account among some other websites since upgrading to 3.6.8 on my macbook. I get the following message: "The proxy server is refusing connections. Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working." I can't even find the proxy settings anymore.

I think I changed a pref or something, but my 'awesome bar' is not so awesome, it doesn't remember anything and I have to type every URL in manually. Please help save my sore hands and wrists from this needless work.

When trying to start Firefox again I got a message saying "Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time." This question is addressed in Mozillazine but nothing I've tried from there seems to work. I started a new Profile from the Profile Manager which at least gets me up and functioning, but weirdly enough the Manager also tells me the old (Default) profile is still running, though I can't find a way to close it. I also can't find the Default profile in my profile manager. can anyone help?

This happened

Just once or twice

== i thought I'd exited Firefox and was going in again.

I am getting alerts that my version of Firefox will not be supported much longer but I can't find an upgrade that works on my Mac Mini running MAC OSX 10.4.11. Shall I use a different browser?

Firefox automatically starts itself on start-up every time. I don't want it to. If I want it on, I'll click on it. I don't go on the internet every single time I start up my computer and don't like having to WAIT for it to start up so I can quit it. I don't know why it does this - never did before - and it is EXTREMELY annoying! HELP! I'm on a Macintosh operating with Tiger OS.

USAToday has been my homepage for years, suddenly FIrefox will no longer open as either my preferred homepage or entering it into the address line.

URL of affected sites

http://usatoday.com/