Support Forum

When I install the latest version of Flash Player(11.6.602.171), I get a firefox plugin. Why am I not receiving the Flash Player instead? OS is vista home premium, firefox v.18

For the last few days my Firefox does not display the downloads window. I have tried to follow the suggestion set out in Firefox Help ie Tools --> Options --> General

But my General Tab doesn't show under Downloads the option to check the box "Show the Downloads window when downloading a file". Under Downloads, the only option shows "save files to Downloads" and "Always ask me where to save files".

Any suggestions on how I can get to --> Downloads the option to check the box "Show the Downloads window when downloading a file".

Thank you in anticipation

Hello,

I really dislike the "new" 20.bla-bla-bla version of FF because of the download window that appear in library window (wtfFF) and the colorful file system icons in it. SO I want to get back my "old" 19.0.2... Is this possible in therms of the structurаl differences mentioned above in the v.20?

I know about the site where I can find the exact version I need for downgrade with, but can I just run the setup without saving any data... just like when upgrading?

Please answer my question and let me know how to downgrade 20 to 19.0.2...

Thank you very much!!!

I was just auto-upgraded to Firefox 20.0, and what had been an orderly, cascading context menu is now a flat, broken menu that's so big it scrolls off the top and bottom of my screen. The cascading submenus have been crammed into the top layer, and many of those options are now broken. Furthermore, options/menus that had been, well, context-sensitive (that is, they only appeared in certain circumstances) are now always-on. For instance, right-clicking on a link gives me the link-related options I'd expect, but it also gives me irrelevant media-control (Play, Pause, etc.) and image-related (View, Reload, Copy location) options.

I just got notice this morning about this new version of Firefox but I'm hesitant to install until I know that my Norton toolbar will work. Can you provide some information? Thanks!

There is no (three dot) menu button in the top right beside the tab; the hardware button menu (bottom left button) shows only a forward button. Running Firefox 21.0 on Android 4.1.2 Samsung SGHI547c.

I updated my avast security and it stopped running, it tells me my shields can't be found and a fatal error accured. Any help you can give me? I can't even uninstall the avast now to reinstall. Could it be incompatible with Firefox?

Every time I want to play an MP3 that is online, a new tab opens in Firefox and the MP3 is played inside Firefox. No matter what I do: I did set MP3 to play with Windows Media Player (or Always Ask) but Firefox ignores that setting. Or with another mediaplayer, Firefox still keeps on playing it in the browser itself. I know that it has something to do with Quicktime cause when I uninstall that, MP3's are opened in the mediaplayer of my choice. But as soon when I have Quicktime (or Quicktime Lite for that matter) installed, Firefox ignores my settings and only plays it in the browser. I do need Quicktime for my music and video editing software, otherwise I would not install it. The codec alone with Quicktime Lite does the job, but also with that Firefox will not play MP3 and MP4 files with my player of choice. Same goes for MP4 files: no matter what I do, Firefox is playing it in the browser itself instead of the setting I made in the Options of Firefox to set my player of choice.

When I go to the Tools menu, there is no option for private browsing. The option was there earlier today when I was using version 19.something (I checked the version when another computer in the office had upgraded firefox and had the same problem) When the browser upgraded to 20.0, private browsing disappeared.

I wonder if anyone knows the way to roll back from an update in Firefox? I do not wish to remove and re-install if it's possible just to roll back. I am using Windows 7 Pro and the "about Firefox" says I have 19.0 installed. The update causing the problem went in on 19/03/2013. Hope someone can help. Regards. G

I reloaded Firefox 20.0 this a.m. I have no functional use of the address line nor do I have use of the Search box. No search engines drop down and when I go into Manage Search, nothing can be activated. All of the .xml files for the search engines are available in the Searchplugins file. Any suggestions?

Hi thanks in advance for help. Motorola RAZR I (XT890) Android 4.0.4 No modifications Tried download from google play and mozilla site on each time get downloading then a package invalid error. Says app compatible with my t-mobile XT890

Any suggestion?

Loaded the latest version of Firefox for Android on the Kindle Fire HD & Installed. The program completed install successfully, but as soon as Firefox is started, within a few seconds the program exits.

Is there an issue with Firefox and Kindle Fire HD?

I do not want to use Chrome and the Kindle Silk browser is not very good. I have Firefox on all my machines (desktop, 2 laptops, Android phone, and (hopefully) Kindle) and want to be able to sync my bookmarks, etc. between all of them for consistent usage.