Support Forum

I was lissening to online radio. Firefox needed to update. After the latest update the windows media player plugin dissapeared from the add-on list, while still being installed correct. I reinstalled it, but that didn't work. I replaced/deleted some files in firefox as suggested for similiar problems, but that didn't work either. Now I can't play wmp files anymore on firefox.

I hope u can help me solve this problem.

The Issue.... Coupons.com plugin disapeared after upgrading FF to v21 (from FF Help Menu>About) I then was prompted to install the plugin when i went to print a coupon from coupons.com... the installation shows it succeeds with no issues, however the plugin is still not showing in the plugin list, and of course coupons don't print (You are prompted by coupons.com to download the plugin...over and over again)

How it happened..... I almost never reboot the PC. Before today everything was working fine. I didn't reboot PC, but decided to upgrade FF to latest version (previous was 20.something)... because i was getting a really long (and context insensitive menu when right clicking anything).

The upgrade appeared to run flawlessly, but then the issue with coupons.com became apparent, and upon a quick look in about:plugins, i noticed the coupon.com (coupon printer) plugin is no longer there....

I closed all browsers, uninstalled the Coupons.com plugin (from Add/Remove programs), and verified that Internet Explorer can't print coupons anymore from coupons.com. Then i reinstalled the plugin (from coupons.com) and Internet Explorer was once again able to print coupons. This means the plugin is being installed on the PC, and while Internet Explorer works, Firefox doesn't (since this version 21)

When I updated to Firefox 21.0, I found that Flash Player Plug-in 11.7.700.202 was not working. Videos would not play. Had no problem before the Firefox upgrade. I downloaded a new copy of the player but the download would not complete. A error message (only a single instance of this application can run) appeared. I used Adobe Flash Player's uninstall to delete all Flash files. Then I tried downloading Flash 11.7.700.202 again. Same error message appeared and would not finish the download. Chrome videos work with no problem. Is there a hidden Flash file somewhere that's conflicting? Is this a Mozilla bug? I looked at all the support topics and didn't find anything. Any help would be greatly appreciated.

If I type a search in the address bar, I am automatically transferred to google. Can this be changed or am I stuck with google? I know I can select one in the upper right. Thank you.

i reinstalled firefox to my desktop the previous one used to show my homepage google when i opened a new tab in my home page .but it doesnot open my homepage google now it is blank with some rectangular blocks

I want English as default language (FireFox for Mac) Preferences / Content / Choose a language It is set to English Yet on Googling it appears to be Polish

How do I change that ?

Yesterday I noticed that my mouse wheel no longer scrolls from anywhere on a web page. On some pages it works well but not on others. It's almost as if it hits a blind spot and will no longer scroll. If I move the pointer onto the scroll bar, or near the margin, it usually works there. If I move to a different web page it may work differently. It seems as if the formatting of the page determines whether or not it will scroll. It was not like this two days ago. It's frustrating when you move the wheel and expect the page to scroll and it doesn't. If I restart FF in safe mode the mouse wheel scrolls properly.

I am running the latest version of Firefox (17.0.1)

I have a number of add-ons all of which are disabled and which I would like to remove. Unfortunately there is no remove button.

I have read the FAQs and community help which tells me that if there is no remove button then the add-ons are there through being added globally by other software. However on of the add-ons that I want to remove is Google Toolbar for Firefox - how could that have been added by another application?

Any suggestions gratefull received.

I just installed Firefox 21. I do not see the Clear History item in the Tools menu any more. Is there any way to get that back? I prefer to have easy voluntary control over clearing the history and other data. Why did the developers not set the item in the Privacy panel to ask first before clearing anything, the way it did before?

In previous versions of FF I was able to highlight a word or words and then right click, the context menu had a "Search the internet using these words" option. Which made searching so much easier. How do I get that back and get rid of that monster right click menu?

TIA

Win 7 pro 64 bit using Google

Before the recent update, 19.0, I would google something and see [PDF] next to a link. I click the middle mouse button to open it in a new tab. Firefox would download the file and open it with Adobe Reader. I like this.

With the new update 19.0, the pdf file would be opened in the new tab. I have to go and down load it and then open it in Adobe. I don't like this.

I go into preferences under applications. I look to see if I can change this. Next to Adobe Reader document, I choose Use Adobe Reader, but when I click on a [PDF] link, it still opens the file in Firefox and not Adobe.

I want it back to the way it was.

Just upgraded from version 17 to 20 to find, somehow, Firefox has taken a step backward in how the download window is displayed.

This is the old one: http://limi.net/media/copy_of_Downloadspopulated.png

Look at all that useful information, File name, file size, URL of site, and time/date completed.

Who thought it would be a good idea to take all that info away when "upgrading" to Firefox 20?

Why can't people just do their job right :-s

Java works in Internet Explorer but doesn't work in FireFox.

My installed Java-related programs are: Java 7 Update 11 Java 7 Update 11 (64-bit) Java SE Development Kit 7 Update 11 Java SE Development Kit 7 Update 11 (64-bit)

I don't have JavaFX or anything else. I need both kits for Eclipse and other things.

Downloaded VLC Web Plugin Version 2.0.5.0 and rebooted and restarted Firefox. Firefox Plug Ins still shows old version 2.0.2.0. When I check Firefox for latest version is says 2.0.2.0 is the latest and I'm up to date.

When I open VLC as a standalone it comes up as version 2.0.5.0.

Why is Firefox not incorporating the correct version?

When I go to my Facebook page, part of it has a message that reads "ads by browse to save" maybe a hundred times on the page. If I click on a picture or something, "ads by browse to save" will keep popping up, as long as the window is open, making it nearly impossible to comment/read other comments. I clicked the link and it brought me to browsetosave.com which gives instructions on how to uninstall it from firefox.

The PROBLEM is that "Browse to save" doesn't show up on my list of extensions/add-ons/plug-ins. This happened to me before with a different "ad" website and I had to uninstall/reinstall firefox. I was hoping to not have to do that again, especially since I don't know what's causing it. I do have screenshots (although I don't see where to add them).

Any help would be appreciated!

Yesterday, I've just update my Firefox to ver 20 but when I browse the news website I didn't find book icon on address bar that activate reader mode. please help me, how to enable it.