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Total questions: 62

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17

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27

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19

have this problem

after latest update wmp plugin is missing in add-ons, but is still correct installed. Reinstalling wont work. What can i do?

I was lissening to online radio. Firefox needed to update. After the latest update the windows media player plugin dissapeared from the add-on list, while still being ins… (read more)

I was lissening to online radio. Firefox needed to update. After the latest update the windows media player plugin dissapeared from the add-on list, while still being installed correct. I reinstalled it, but that didn't work. I replaced/deleted some files in firefox as suggested for similiar problems, but that didn't work either. Now I can't play wmp files anymore on firefox.

I hope u can help me solve this problem.

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4

new this week

2

replies

24

have this problem

Hallo, seit dem Firefox 18.0.1 Update ist mein Firefox ohne mein Zutun komplett auf Englisch umgestellt worden!! - Wie kann man dies wieder rückgängig machen??

Da ich der englischen Sprache nicht gerade sehr mächtig bin und bis Firefox 18.0.0 stets alle Tabs, Befehle, Dropdowns u.a. auf Deutsch vorhanden waren, ist dies sehr ärg… (read more)

Da ich der englischen Sprache nicht gerade sehr mächtig bin und bis Firefox 18.0.0 stets alle Tabs, Befehle, Dropdowns u.a. auf Deutsch vorhanden waren, ist dies sehr ärgerlich. Ich dachte zunächst, dass es sich nur um einen Fehler dieses speziellen Updates handeln würde, doch mit dem neuesten Update 19.0.0 hat sich an den englischsprachigen Einstellungen nichts geändert.

Wie also kann ich Firefox wieder auf Deutsch umstellen, ohne es komplett neu installieren zu müssen??

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3

new this week

3

replies

83

have this problem

Websites that use Taleo search is not working

The search button on Taleo Website are not functioning. It used to work fine with Version 19. Taleo is used on allot on employment related websites. I'm wondering if this… (read more)

The search button on Taleo Website are not functioning. It used to work fine with Version 19. Taleo is used on allot on employment related websites. I'm wondering if this issue will be resolved with Firefox ? or should I go back using Version 19 ?

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2

new this week

17

replies

68

have this problem

Updated to v18 and default home page search does not work

I just updated to Firefox 18 and my default Firefox start page does not work. I type in a word and hit 'enter' or click on search and nothing happens. If I use the Google… (read more)

I just updated to Firefox 18 and my default Firefox start page does not work. I type in a word and hit 'enter' or click on search and nothing happens. If I use the Google bar no problem.

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2

new this week

7

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4

have this problem

External Links Always Open in A New Non-Private Window

I've filed the following bug. https://bugzilla.mozilla.org/show_bug.cgi?id=856839 If you have a solution, please let me know. Thanks.

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2

new this week

2

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4

have this problem

Whenever I mouse over any pic in a webstore, I get a popup with similar items from other stores. What is that and how do I stop it?

Whenever I'm shopping online, if I mouse over a picture if gives me a popup with similar items from other stores, what plugin is doing that and how do I turn it off? It i… (read more)

Whenever I'm shopping online, if I mouse over a picture if gives me a popup with similar items from other stores, what plugin is doing that and how do I turn it off? It is really annoying. When I am shopping I do not need to know that I can get a random, remotely similar product somewhere else.

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2

new this week

2

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3

have this problem

Wrong text size on main window.

Hi, Started up Firefox and the text in the main window was bigger than yesterday, there is now a scroll bar at the bottom for me to mover left and right to see all the sc… (read more)

Hi,

Started up Firefox and the text in the main window was bigger than yesterday, there is now a scroll bar at the bottom for me to mover left and right to see all the screen. Zoom is already reset so CTRL+0 does nothing. Zooming back out to make the page look better only works for that page.

A complete re-installation of Firefox didn't work also.

I rolled back System Restore and Firefox looked fine again until I realised that I didn't have any search engines installed. So I reinstalled Firefox over the old (Choose Upgrade) and the big text problem came back.

I have been using Weebly recently, not sure if that is a coincidence or not, maybe I have messed something up whilst editing?

XP itself seems fine though, maybe this is a Font problem? Not sure. :P

Thanks.

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2

new this week

2

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2

have this problem

Why does goolgeearth work with Safari & Chrome but not Firefox

When in firefox using Google maps and click on "EARTH" I receive a window indicating that to use 3D I need to install 21.0 Google Earth Plug-in with a "Download" option t… (read more)

When in firefox using Google maps and click on "EARTH" I receive a window indicating that to use 3D I need to install 21.0 Google Earth Plug-in with a "Download" option to click on. Note: Firefox 21.0 and MAC OS 10.7.5 have all current software updates installed. Safari & Chrome do not request for any plug-ins and 3D Earth option works fine. ANY HELP?

PS. my MAC does have an Intel HD Graphics 3000 installed but my MAC, Safari & Chrome work fine.

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1

new this week

13

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41

have this problem

Help. firefox 19.0 says norton toolbar 2013.2.4.2 is not compatible

Upgraded to 19.0 and lost norton toolbar 2013.2.4.2. Ran liveupdate but 2013.2.4.2 is the latest version.

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1

new this week

4

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10

have this problem

Opening Firefox gives me "search.conduit.com" though My.Yahoo is my homepage. How do I remove it ?

Apparently pushed the wrong "Download" button. Now instead of my homepage (which I have reset), when I open Firefox the "search.conduit.com" page opens. I used the "about… (read more)

Apparently pushed the wrong "Download" button. Now instead of my homepage (which I have reset), when I open Firefox the "search.conduit.com" page opens. I used the "about:config" procedure several times but it didn't work. There is nothing listed on "add/remove" that is related. Also scanned with Ad-aware, Super AntiSpyware and Norton 360. How do I clean search.conduit out of my browser?

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1

new this week

9

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8

have this problem

Can I set Firefox start page with a different search engine, not Google?

I am removing all things "Google" from my computer. I want the Firefox Start Page, because I can get to options, add-ons, etc. and I don't want to lose that.

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1

new this week

8

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6

have this problem

The page isn't redirecting properly

When I try to access my gmail account, Firefox says "the page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address… (read more)

When I try to access my gmail account, Firefox says "the page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept

   cookies."

I've tried removing cookies, preventing firefox from accepting cookies, and restarting Firefox in safe mode. The best I can get is the log in page, but once I enter my information, I get the same message again. Any suggestions?

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1

new this week

4

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6

have this problem

Firefox loading pages really slow

So a lot of pages are loading really slow like minutes, like youtube and hot.ee mail service and a lot more. It started to happen when i updated to 20.0. Looked up some s… (read more)

So a lot of pages are loading really slow like minutes, like youtube and hot.ee mail service and a lot more. It started to happen when i updated to 20.0. Looked up some suggestions and found that about:config network.http.keep-alive to false help. And so i did it and it worked, but next time i opened firefox again it was slow loading again, but keep-alive is false still, disabled all not nessecary plugins and extensions and i dont seem to find a solution. Been a firefox user for a long time and dont want to change my browser.

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1

new this week

6

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5

have this problem

-win 7 64 - all Firefox versions (tested 17 to 20.b) keep crashing unless used in XP sp3 compatibility

Since yesterday my firefox keeps crashing, sometimes I get the option to reset firefox or start in safe mode. Only using the safe mode firefox works properly (but without… (read more)

Since yesterday my firefox keeps crashing, sometimes I get the option to reset firefox or start in safe mode. Only using the safe mode firefox works properly (but without plugins/addons)

So I did a fresh reinstall (without add ons etc) thinking to fix the problem. I was using v19 when all this happened then downgraded to v17 in the hope to fix it. By now I've tried v17 to v20b and all keep crashing when used 'normally' After the fresh install I no longer have the option to use the firefox safe mode.

If my memory serves me correctly I had just update Java around the time of the first crash. I also tried to use the auto update of win7 but those failed. So I've also uninstalled all java components, installed firefox fresh and tried to launch firefox, before and after reinstalling java.

in all situations is crashes right away.

The only way to make firefox work now is using the winXP (sp3) compatibility from windows.

I have no win7 system restore points so this is no option to use. All other software (and browser) work fine.. only firefox crashes all the time.

how to solve this? I have looked around and followed all suggestions I could find to topics slightly related to mine, but nothing works.

here are my 5 last crash reports:

bp-5c91d587-5e12-4078-8046-0d7ca2130305

bp-f4292032-9ab9-4682-ac42-3fcaa2130305

bp-4e56b119-5b52-46b5-a163-174592130305

bp-921cd557-b2ee-4159-8e29-cd9af2130305

bp-f9cb9b6c-b4ee-4835-8c2b-b17122130305

and two from yesterday before I freshly installed firefox

592a429a-2cf5-4ce6-8538-288612130305

fd534141-b87a-4bdf-af98-2d11e2130305

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1

new this week

2

replies

4

have this problem

I've just updated to Firefox Beta 20. Not happy! The 'View Background Image' and 'View Image' options when you right-click is missing. How do I get it back?

I've just updated to Firefox Beta 20. Not happy! The 'View Background Image' and 'View Image' options when you right-click is missing. How do I get it back?

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1

new this week

1

reply

4

have this problem

jquery content not working after the updates from firefox

Hi, i've realized that some of my website's banner is not working after the recent updates from firefox, whereas those website's banner is working in google chrome. Hope … (read more)

Hi, i've realized that some of my website's banner is not working after the recent updates from firefox, whereas those website's banner is working in google chrome. Hope there is a solution for this as i'm using the firefox for years and wish this issues can be settle. The banner URL is http://www.irs.com.my/slider/index.html

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1

new this week

10

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3

have this problem

Why do I get 'missing backgroud map images' on bbc weather maps? eg: http://www.bbc.co.uk/weather/2650225

Ive tried defaulting fonts, unchecked all blocked images, reset firefox and removed all mods and still cant display bbc weather maps without getting "sorry, background ma… (read more)

Ive tried defaulting fonts, unchecked all blocked images, reset firefox and removed all mods and still cant display bbc weather maps without getting "sorry, background map image is missing".

eg http://www.bbc.co.uk/weather/2650225

It used to be fine. Now no matter what I do, it has missing images.

Any fix please?

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1

new this week

10

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3

have this problem

issues with certain webpages not loading correctly

I have been having issues with certain pages loading correctly but have not been able to resolve the issues. I also tried to create a screen shot to no avail apparently. … (read more)

I have been having issues with certain pages loading correctly but have not been able to resolve the issues. I also tried to create a screen shot to no avail apparently. It's is not with every website only some here and there. Sometimes if I navigate aware and come back to that page it can resolve the issues but more times than not it does not fix the problem. I can also use another web browser such as google chrome or firefox and not run into the same issue. The exact same page will load correctly and as expected. I appreciate your assistance in this matter and I have done some of the trouble shooting steps noted in the frequently asked questions and what you all have suggested to resolve the issue such as clearing the cache, etc but it does not seem to resolve the problem long term

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1

new this week

3

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2

have this problem

Do not track header resets itself after closing Preferences window.

I like to have my Do Not Track header set to "do not track." However, Firefox resets this header to "Do not tell sites anything about my tracking preferences" every time … (read more)

I like to have my Do Not Track header set to "do not track." However, Firefox resets this header to "Do not tell sites anything about my tracking preferences" every time I close the Preferences window. There is no "save" button, so I assume that settings are automatically saved.

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1

new this week

5

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2

have this problem

How do I get (http://www.cherchi.biz/) off my system? Linux, Mint

I've been trying Linux Mint out for about 4 months. Firefox was the default browser at install, and has been the only browser I've used from day one. When I click the "Op… (read more)

I've been trying Linux Mint out for about 4 months. Firefox was the default browser at install, and has been the only browser I've used from day one. When I click the "Open A New Tab" button it goes to this site (DO NOT GO HERE!) http://www.cherchi.biz/ . This is a phishing site. It claims to be a google related site, but it is not. I have tried to change this in about:config, but it will not go away. Nothing I have tried works to get rid of this garbage. I even went as far as to install anti virus to try to get rid of it. Reinstalling Firefox does not fix the issue either. I will be very greatful for some help on this. (NOTE) I have tried other forums to get help on this issue. People have asked to remote to my system to help me. Please do not ask to remote to my system. The answer will be NO.

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